Quầy bar bên hồ bơi

Nhận xét về Khách sạn Vias Vũng Tàu

5 out of 5
Khách sạn Vias Vũng Tàu
179 Thùy Vân, P.8, Vũng Tàu, Bà Rịa - Vũng Tàu

Nhận xét

9,2

Tuyệt vời

Đánh giá 10 - Xuất sắc. 63/87 nhận xét" "
Đánh giá 8 - Tốt. 16/87 nhận xét" "
Đánh giá 6 - Được. 4/87 nhận xét" "
Đánh giá 4 - Kém. 3/87 nhận xét" "
Đánh giá 2 - Tồi. 1/87 nhận xét" "

9,4/10

Sạch sẽ

9,6/10

Nhân viên & dịch vụ

9,6/10

Tiện nghi, dịch vụ

9,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,4/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

Tri Quang

Đi cùng gia đình
Bãi đậu xe không tốt. Nhân viên tiếp tân nói sẽ có bánh sinh nhật tăng con gái nhân ngày sinh nhật nhưng đến lúc về cũng không thấy
Lưu trú 1 đêm vào Tháng 7, 2023
Tatiana trả lời vào 15/07/2023
Dear Quang,Thank you for your review. We apologize for the inconvenience regarding the parking and the miscommunication regarding the birthday cake for your daughter. We take your feedback seriously and will work to improve our services. Please accept our sincerest apologies for any disappointment caused. We hope to have the opportunity to make it up to you in the future.Best regards,Hotel Management

10/10 - Xuất sắc

Melle

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nơi lưu trú đẹp, thoải mái, ban công nhìn ra biển mát mẻ, có thể tụ tập bạn bè rất chill. Phòng ks đẹp, mới. [Chỉ có 1 lưu ý là nước hơi yếu so với mặt bằng hoành tráng của khách sạn và hơi ít thang máy nên sử dụng thang máy cần đợi hơi lâu một chút]. Đồ ăn sáng ngon, có nhiều sự lựa chọn. Hồ bơi đẹp. Nói chung khách sạn đẹp, ngay trung tâm rất thuận tiện.
Lưu trú 1 đêm vào Tháng 7, 2022
Ari trả lời vào 27/07/2022
Dear Mr/Ms. Melle, We would like to thank you for taking the time to tell us about your excellent and constructive feedback during your stay at Vias Hotel Vung Tau. Therefore, we always valued your feedback on our priority for improvement. Now, we deeply apologize for the inconvenience caused you for the long waiting for the hotel guest lift and also in-room water pressure, allow me to bring all your concern about having it fixed for the chance of your next visit with us. We are looking forward to welcoming you back for your future visit to Vung Tau and once again thank you. Sincerely yours, Ari Wibowo General Manager

6/10 - Được

Frank

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 5, 2024
Sven A.Saebel General Director Vias Hotels & Reso trả lời vào 11/05/2024
Dear Mr. Frank,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,

10/10 - Xuất sắc

Hideki

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
・フロントスタッフ、ベルスタッフの対応がとてもいい。 ・バルコニーからの眺望がよく、開放感がありリラックスできた。 ・アメニティが充実していたが、室内用の使い捨てスリッパが見当たらなかった。 ・室内は清潔感があり、広さも十分、快適だったが、広さの割にソファが小さい。もっと大きなソファに変えたほうが良い。 ・寝心地が良いマットレスだった。 ・ベッドルーム窓側のコンセントの一つに不具合があり充電プラグを差し込むことができなかった。 ・90分のマッサージを受けたがレベルが高い施術だった。 ・朝食は選ぶのが楽しいビュッフェだっが、いくつか不満点がある。卵料理がなかったこと、フルーツが途中でなくなっても補充されなかったこと、ジュースの種類が少ないこと、コーヒーが美味しくないことなどである。ベトナムはフルーツが豊富でコーヒーも美味しいというイメージだったのでその点は不満である。 ・レストランスタッフの対応が良い。
Lưu trú 1 đêm vào Tháng 4, 2024
Sven A.Saebel General Director Vias Hotels & Reso trả lời vào 27/04/2024
Dear Mr. Hideki,We would like to thank you for taking the time to tell us about your unfortunate experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like to apologize for the inconvenience caused to you due to this issue. Surely believe all the excellent support that you shared would be our motivation to strive the best we could from time to time and allow us to get another opportunity to prove this on your next visit.Sincerely,

10/10 - Xuất sắc

kenneth

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property was 1st class n the staff was great, especially evan at front desk who made sure we felt comfortable each n every day. Always asked us if we needed anything. Showed us the grab app which made our getting around so easy. He was absolutely top notch. More hotels need more staff members like him. Ken n marie woo
Lưu trú 4 đêm vào Tháng 4, 2024
Sven A.Saebel General Director Vias Hotels & Reso trả lời vào 28/04/2024
Dear Mr. Woo,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,

8/10 - Tốt

Hiroyuki

Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice hotel with excellent staff. Only issues are limited dining options and the minibar was not cold.
Lưu trú 2 đêm vào Tháng 4, 2024
Sven A.Saebel General Director Vias Hotels & Reso trả lời vào 26/04/2024
Dear Mr. Hiroyuki,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,

10/10 - Xuất sắc

Helen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Sven A.Saebel General Director Vias Hotels & Reso trả lời vào 21/04/2024
Dear Ms. Helen,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,

10/10 - Xuất sắc

Helen

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were extremely helpful and friendly. The hotel is across the road from the beach.
Lưu trú 4 đêm vào Tháng 4, 2024
Sven A.Saebel General Director Vias Hotels & Reso trả lời vào 19/04/2024
Dear Ms.HelenThank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,

10/10 - Xuất sắc

TH

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean n friendly stuff.
Lưu trú 2 đêm vào Tháng 4, 2024
Sven A.Saebel General Director Vias Hotels & Reso trả lời vào 05/04/2024
Dear Mr. Ng Tze Hong,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,

10/10 - Xuất sắc

Leslie

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room was exceptional
Lưu trú 1 đêm vào Tháng 3, 2024
Sven A.Saebel General Director Vias Hotels & Reso trả lời vào 30/03/2024
Dear Mr. Leslie ,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,

10/10 - Xuất sắc

Paul

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The gym was top class, good roof top pool. All of the staff were so help full and friendly. Very clean. Exelent value for money.
Lưu trú 5 đêm vào Tháng 3, 2024
Sven A.Saebel General Director Vias Hotels & Reso trả lời vào 29/03/2024
Dear Mr.Paul,Thank you so much for your kind words! We are so glad to hear that you had a wonderful stay with us. We are always striving to provide our guests with the best possible service, and it is gratifying to know that we have met your expectations. We are pleased that you mentioned our roof top, clean room, friendly and supportive staff. These are all areas that we take great pride in, and we are always working to improve them. We are thrilled that you enjoyed our service and you would like to return again. We hope to see you soon! Sincerely,

10/10 - Xuất sắc

Luana

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great area, quiet and safe. You can walk to everything if you choose it catch a cab
Lưu trú 2 đêm vào Tháng 3, 2024
VIAS HOTEL VUNG TAU trả lời vào 23/03/2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 - Xuất sắc

BRANDON

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly and helpful staff. Nice quiet location right across from the beach. It is at the end of the street on Back Beach so eed to walk a about 10-15minutes or a short cab ride to shops, restaurants, etc. Would definitely stay again.
Lưu trú 2 đêm vào Tháng 3, 2024
VIAS HOTEL VUNG TAU trả lời vào 20/03/2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 - Xuất sắc

Katsuhide

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
5つのグッドです。 オーシャンビュー、ファシリティ、サービス、朝食、エコロジー。
Lưu trú 1 đêm vào Tháng 3, 2024
VIAS HOTEL VUNG TAU trả lời vào 10/03/2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

8/10 - Tốt

Susanne

Khách đi công tác
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Không thích: Sạch sẽ
Lưu trú 3 đêm vào Tháng 1, 2024
VIAS HOTEL VUNG TAU trả lời vào 04/02/2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

8/10 - Tốt

Nicklas

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 1, 2024
VIAS HOTEL VUNG TAU trả lời vào 28/01/2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 - Xuất sắc

Paul

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
True 5 Star
Great location, great staff, wonderful breakfast buffet. Only wish the pool water was heated (it's cold up on roof with wind blowing) but it was nice anyway.
Lưu trú 2 đêm vào Tháng 1, 2024
VIAS HOTEL VUNG TAU trả lời vào 20/01/2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 - Xuất sắc

Wendy

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
What a gorgeous hotel! Thank you for the great service, delicious food and incredible view from stunning room!
Lưu trú 3 đêm vào Tháng 1, 2024
VIAS HOTEL VUNG TAU trả lời vào 17/01/2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 - Xuất sắc

Jonathan

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great views and friendly staff, very reasonably priced
Lưu trú 2 đêm vào Tháng 1, 2024
VIAS HOTEL VUNG TAU trả lời vào 15/01/2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 - Xuất sắc

Timothy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 1, 2024
VIAS HOTEL VUNG TAU trả lời vào 14/01/2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

10/10 - Xuất sắc

Stine Erstad

Lưu trú 2 đêm vào Tháng 1, 2024
VIAS HOTEL VUNG TAU trả lời vào 13/01/2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

8/10 - Tốt

Sean

Thích: Sạch sẽ, nhân viên & dịch vụ
4 star rather than 5 star.
Hotel is closer to 4 star than 5 star, it’s starting to show its age. We stayed in a suite, nice room, but floors were cheap plastic replica wood floors, not exactly 5 star standard. I have now seen it referred to as a 4 star elsewhere. That said, the price was reasonable and we felt overall we got reasonable good value for money. The staff were friendly and helpful.
Lưu trú 2 đêm vào Tháng 1, 2024
VIAS HOTEL VUNG TAU trả lời vào 09/01/2024
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely,Hotel Management

6/10 - Được

LE MY TRANG

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Employees are very good but due to clients, my experience was teinted. Even if it's not hotel's fault, few things could be done to make sure to accomodate eveybody.
Lưu trú 2 đêm vào Tháng 12, 2023
VIAS HOTEL VUNG TAU trả lời vào 09/01/2024
Dear Guest, We would like to thank you for taking the time to tell us about your unfortunate experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like to apologize for the inconvenience caused to you due to this issue. Surely believe all the excellent support that you shared would be our motivation to strive the best we could from time to time and allow us to get another opportunity to prove this on your next visit.Sincerely,Hotel Management

10/10 - Xuất sắc

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 12, 2023
VIAS HOTEL VUNG TAU trả lời vào 24/12/2023
Dear Anonymous,Thank you for staying with us at Vias Hotel.We are glad to know that you enjoyed your stay here and that the team members took care of you very well.Looking forward to welcoming you back soon again.Warm regards,Hotel Management

8/10 - Tốt

Justin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 12, 2023
VIAS HOTEL VUNG TAU trả lời vào 19/12/2023
Dear Guest, Thank you for taking the time to leave a review of our hotel. We value your feedback and apologize for the inconvenience if any we had that you may have experienced during your stay. We strive to provide the best possible service. We appreciate your feedback and hope to have the opportunity to make it right. Sincerely, Hotel Management

10/10 - Xuất sắc

CHANGSOO

Lưu trú 5 đêm vào Tháng 12, 2023
Tatiana trả lời vào 16/12/2023
Dear Changsoo,Thank you for staying with us at Vias Hotel.We are glad to know that you enjoyed your stay here and that the team members took care of you very well.Looking forward to welcoming you back soon again.Warm regards,Hotel Management

10/10 - Xuất sắc

NAEKYUNG

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 12, 2023
Tatiana trả lời vào 16/12/2023
Dear Naekyung,Thank you for staying with us at Vias Hotel.We are glad to know that you enjoyed your stay here and that the team members took care of you very well.Looking forward to welcoming you back soon again.Warm regards,Hotel Management

10/10 - Xuất sắc

Chang

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 11, 2023
Tatiana trả lời vào 16/12/2023
Dear Chang,Thank you for staying with us at Vias Hotel.We are glad to know that you enjoyed your stay here and that the team members took care of you very well.Looking forward to welcoming you back soon again.Warm regards,Hotel Management

10/10 - Xuất sắc

my

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We had a very pleasant 4nights stay. We would definitely come back, the staff was very attentive and friendly.
Lưu trú 4 đêm vào Tháng 11, 2023
VIAS HOTEL VUNG TAU trả lời vào 15/12/2023
Dear Guest, Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely, Hotel Management

10/10 - Xuất sắc

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very Nice!
Lưu trú 1 đêm vào Tháng 11, 2023
Hotel Management trả lời vào 21/11/2023
Dear Mr. Valued Guest, Thank you so much for your kind words! We are so glad to hear that you had a wonderful stay with us. We are always striving to provide our guests with the best possible service, and it is gratifying to know that we have met your expectations. We're looking forward to welcoming you on next visit and hope to see you soon.Best Regards, Hotel Management

10/10 - Xuất sắc

Thomas Tuan

Lưu trú 3 đêm vào Tháng 11, 2023
Tatiana trả lời vào 16/12/2023
Dear Thomas,Thank you for staying with us at Vias Hotel.We are glad to know that you enjoyed your stay here and that the team members took care of you very well.Looking forward to welcoming you back soon again.Warm regards,Hotel Management

10/10 - Xuất sắc

John

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loves our stay! The staffs are so friendly and helpful. We are already planned to stay more nights ưith VIAS the next time we are in Vũng Tàu
Lưu trú 2 đêm vào Tháng 11, 2023
Hotel Management trả lời vào 21/11/2023
Dear Mr. John,Thank you so much for your kind words! We are so glad to hear that you had a wonderful stay with us. We are always striving to provide our guests with the best possible service, and it is gratifying to know that we have met your expectations. We're looking forward to welcoming you and family on next visit and hope to see you soon. Best Regards, Hotel Management

10/10 - Xuất sắc

Youngjin

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
직원들이친절함
Lưu trú 2 đêm vào Tháng 10, 2023
Hotel Management trả lời vào 12/10/2023
Dear Mr/ Ms. Youngjin, We're glad to know that you enjoyed your stay. We are also happy to hear that you found the staff to be attentive and friendly and gave a lot of good compliment to our food & beverage. Our team is committed to providing excellent service to all of our guests, and we appreciate your recognition of their hard work. We hope to see you again on next trip to Vung Tau.Sincerely,

10/10 - Xuất sắc

Scott

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
An absolutely beautiful hotel, luxurious rooms and fittings friendly staff. The rooftop wet edge infinity pool and bar sensational. I cant wait to come back
Lưu trú 2 đêm vào Tháng 9, 2023
Hotel Management trả lời vào 09/10/2023
Dear Mr. Scott, We would like to thank you for taking the time to tell us about your excellent experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like you to know how precious indeed your supports were. Surely believe all the excellent support that you shared would be our motivation to strive the best we could from time to time and we are looking forward to welcome you back on your future trip back to Vung Tau. Sincerely yours,

10/10 - Xuất sắc

Julie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 9, 2023
Hotel Management trả lời vào 22/09/2023
Dear Ms. Juie,We would like to thank you for taking the time to tell us about your excellent experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like you to know how precious indeed your supports were. Surely believe all the excellent support that you shared would be our motivation to strive the best we could from time to time and we are looking forward to welcoming you back on your future trip back to Vung Tau.

10/10 - Xuất sắc

Christopher

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Stayed for one night, got time to use facilities and roof top pool and bar. Arranged transport to Airport, all great and will use again on next business trip to the area.
Lưu trú 1 đêm vào Tháng 9, 2023
Hotel Management trả lời vào 22/09/2023
Dear Mr. Christopher,We would like to thank you for taking the time to tell us about your excellent experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like you to know how precious indeed your supports were. Surely believe all the excellent support that you shared would be our motivation to strive the best we could from time to time and we are looking forward to welcoming you back on your future trip back to Vung Tau.

8/10 - Tốt

Takakazu, Taitou

Lưu trú 1 đêm vào Tháng 9, 2023
Hotel Management trả lời vào 09/10/2023
Dear Takakazu, We would like to thank you for taking the time to tell us about your excellent experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like you to know how precious indeed your supports were. Surely believe all the excellent support that you shared would be our motivation to strive the best we could from time to time and we are looking forward to welcome you back on your future trip back to Vung Tau. Sincerely yours,

8/10 - Tốt

Mooho

Lưu trú 1 đêm vào Tháng 7, 2023
Tatiana trả lời vào 04/08/2023
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Hotel Management

10/10 - Xuất sắc

chelsea rebecca

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Vias Hotel exceeded my expectations. Very clean, attentive staff, excellent dining options. Hana at the front desk was especially amazing and helped make appointments for me and great recommendations. I was well taken care of. Thank you!
Lưu trú 3 đêm vào Tháng 7, 2023
Tatiana trả lời vào 04/08/2023
Dear Rebecca,We're thrilled to hear that Vias Hotel exceeded your expectations! Our team takes pride in providing a clean and attentive experience. We'll pass on your appreciation to Hana for her excellent service. Thank you for choosing us, and we look forward to welcoming you back!Best regards,Hotel Management

10/10 - Xuất sắc

Hung

Lưu trú 1 đêm vào Tháng 7, 2023
Tatiana trả lời vào 11/08/2023
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Hotel Management

10/10 - Xuất sắc

Oanh

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice people working there
Lưu trú 1 đêm vào Tháng 7, 2023
Tatiana trả lời vào 11/07/2023
Dear Guest,Thank you for your kind review of our hotel. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Tatiana LebedevaGeneral Manager

2/10 - Tồi

Lim Soo

Lưu trú 1 đêm vào Tháng 6, 2023
Tatiana trả lời vào 07/07/2023
Dear Guest,Thank you for taking the time to leave a review of our hotel. We value your feedback and apologize for any inconvenience you may have experienced during your stay. We strive to provide the best possible service and would appreciate more details about your concerns so we can address them appropriately. Please feel free to reach out to our management team directly to discuss your experience further. We appreciate your feedback and hope to have the opportunity to make it right.Sincerely,Tatiana LebedevaGeneral Manager

4/10 - Kém

Hyoungjin

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
sewage smell from bathroom. not clean room floor daily
Lưu trú 5 đêm vào Tháng 5, 2023
Tatiana trả lời vào 22/06/2023
Dear guest,We sincerely apologize for the issues you encountered during your stay. We understand the importance of cleanliness and maintaining a pleasant environment for our guests, and we deeply regret that we fell short of your expectations.Thank you for bringing these issues to our attention. We will take immediate action to rectify them and ensure that such incidents do not occur in the future.Best regards,Tatiana LebedevaGeneral Manager

10/10 - Xuất sắc

Thi Gam

Lưu trú 3 đêm vào Tháng 5, 2023
Tatiana trả lời vào 07/07/2023
Dear Guest,Thank you for your kind review of Vias Hotel Vung Tau. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Tatiana LebedevaGeneral Manager

10/10 - Xuất sắc

Sang Pil

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 5, 2023
Tatiana trả lời vào 07/07/2023
Dear Guest,Thank you for your kind review of Vias Hotel Vung Tau. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Tatiana LebedevaGeneral Manager

4/10 - Kém

Tuong, Sugar Land

Đi cùng bạn đồng hành
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
Nothing unique about this hotel for the price. Access to beach was not convenient and was forced to clean feet before entering hotel after beach but no convenient area to clean. Also was nit allowed to walk directly into front but side after we cleaned our feet. Hotel seems isolated. The nearest nice beach restaurant with a great view belongs to a hotel 15 mins walk away. The Imperial. It was much cheaper but seems nicer.
Lưu trú 1 đêm vào Tháng 5, 2023
Tatiana trả lời vào 22/06/2023
Dear guest,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We take guest feedback seriously as it helps us identify areas for improvement.We regret to hear that you found the access to the beach inconvenient and the lack of a convenient area to clean your feet after coming from the beach. We will review our facilities and procedures to ensure that our guests have a more seamless and comfortable experience.Regarding the entrance to the hotel, we apologize if it seemed restrictive. We have certain protocols in place to maintain cleanliness and hygiene standards for the comfort of all guests. However, we understand your concerns and will take them into consideration for future improvements.Thank you for bringing these matters to our attention. We appreciate your valuable feedback, and we will use it constructively to enhance our guests' experiences. If there's anything else you'd like to share or if there's anything we can do to make amends, please do not hesitate to let us know.Best regards,Tatiana LebedevaGeneral Manager

8/10 - Tốt

MENG

Lưu trú 1 đêm vào Tháng 4, 2023
Tatiana trả lời vào 07/07/2023
Dear Guest,Thank you for your kind review of Vias Hotel Vung Tau. We are delighted to hear that you had a positive experience during your stay. Our team takes great pride in providing exceptional service and creating a comfortable environment for our guests. We appreciate your kind words and look forward to welcoming you back in the future.Sincerely,Tatiana LebedevaGeneral Manager

10/10 - Xuất sắc

Mao Chia

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 4, 2023

10/10 - Xuất sắc

stacey, Orange

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is very clean. Rooftop bar and swimming pool is beautiful with a million dollar view.
Lưu trú 2 đêm vào Tháng 4, 2023
Ari Wibowo trả lời vào 23/04/2023
Dear Stacey,We would like to thank you for taking the time to tell us about your memorable experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like you to know how precious indeed your supports were and we are looking forward to your future trip back to Vung Tau, Vietnam.Sincerely yours,Ari WibowoGeneral Manager

10/10 - Xuất sắc

Maggie

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Greta view, very happy with my 2 days stay here. All the staffs are friendly and great service. Thank you
Lưu trú 2 đêm vào Tháng 4, 2023
Ari Wibowo trả lời vào 23/04/2023
Dear Maggie,We would like to thank you for taking the time to tell us about your memorable experience during your recent stay with us at Vias Hotel Vung Tau. Therefore, we would like you to know how precious indeed your supports were and we are looking forward to your future trip back to Vung Tau, Vietnam.Sincerely yours,Ari WibowoGeneral Manager