Compare and book 4 Star hotels in North Cave, Brough

"I managed to unfortunately walk in the back way. I walked through the car park. It was strange as there was no signage and just followed arrows for reception. The guy on reception looked like I was an inconvenience and very dismissive. He said the bars over there and the restaurants over there. Barely a welcome and then told me the lift was out and right. He could have said it’s to the right by the stairs. Because I got lost. He never told me about breakfast or anything else. The room was excellently cleaned but it had stains on the carpet which were off putting and a stain on the chair. The cleaning staff were clean and efficient. The breakfast room staff were amazing and helpful. And friendly. Breakfast itself was good. Lots to choose from and easy to get to. Hot and cold available. The reception staff when I checked out were friendly and chatty and asked about my day like they cared. In some areas there needs to be a bit of renovation but other than that a pleasant stay. "

"Bar menu was very limited & the dining room was closed. The room was poor even though it was supposed to be an ‘executive double .’ I really don't think the room had been serviced correctly after the previous guest . I needed to ask for a clean duvet cover. That says it all. However , the receptionist was very pleasant and very helpful. Apparently the hotel is due to be refurbished & in my humble opinion that cant come soon enough . Great view though !! "

"I was made welcome by friendly and professional staff from start to finish. There was also a fire alarm event at the start of my stay which I thought was managed well but I would reccommend using a Megaphone when communicating directions with the evacuated guests."

"Very friendly staff who were extremely helpful. The room was excellent, spacious and comfortable with a very big shower in the bathroom. Breakfast was excellent. I’ll Definitely stay again."

"Wonderful customer service. I phoned to say that I would be late for final check in (10pm) and Alexandra, the lovely lady on the front desk, made sure I was checked in dignity and made me feel so safe about arriving late. This was my second time visiting The Swan for work trips to Blyton Park track. Couldn’t recommend this B&B enough. Perfect for solo female travellers."

"We loved everything the the cave hotel offered,this time we only had a one night stay and our last stay was quite a while ago but on returning we certainly where not disappointed it was special we had our evening meal with them and that was wonderful we couldn’t take breakfast much to our disappointment it our room was really clean and welcoming really quite special as was everything about the CaveCastle Hotel Well done to every member of staff"

"The property is in need of a refurb as it is looking tired in places. Staff were helpful and polite. Outside seating was insuficient on this sunny weekend. Cooked breakfast was good but the continental (cheese & ham etc) was woefully poor. In the light of recent events the security was bad, entry to the rooms via lift and stairs was not controlled in any way so anyone could walk in off the street and have access. Location, location, location is the big plus for this hotel all in all a very enjoyable stay."

"Fantastic stay and a great breakfast highly recommend it "