In Big River, a hotel must provide a specific number of high-end amenities to be designated 5 stars. These can include gourmet restaurants, on-site gyms, saunas and spas, premium bedding, luxury toiletries and more. What also sets 5-star hotels apart is their outstanding standard of service. You can expect things like in-room massages, nightly turn-down services and concierge services. Some may also offer thoughtful touches such as welcome gifts.