In Bouna, a hotel must provide a certain level of top-notch amenities to earn a 5-star rating. These can include saunas and spas, on-site gyms, gourmet restaurants, complimentary luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their guest-focused service. You'll enjoy things like in-room massages, nightly turn-down services and concierge services. Some may even offer extra touches such as welcome gifts.