Impeccable guest service characterises every 5-star hotel in Kattenbos. From the instant you arrive, staff cater to your every whim, whether arranging customised tours or providing a nightly turn-down service. Plus, hotels have to feature upscale conveniences to be entitled to a 5-star rating. These can include luxury toiletries, an on-site spa, pools, gastronomic kitchens and knowledgeable concierge.