Faultless guest service is the defining feature of every 5-star hotel in Maputsoe. From the minute you step through the door, staff cater to your every need, whether answering room service calls 24/7 or providing a nightly turn-down service. On top of that, hotels have to offer top-rate amenities to be entitled to a 5-star rating. These can include luxury baths, a wellness centre, pools, gourmet kitchens and knowledgeable concierge.