Faultless guest service is at the heart of every 5-star hotel in Mhere. From the moment you arrive, staff cater to your every whim, whether answering room service calls 24/7 or providing in-room massage treatments. Also, hotels have to feature superior conveniences to qualify for a 5-star rating. These can include luxury bathrobes, on-site spa facilities, pools, fine dining kitchens and knowledgeable concierge.