Outstanding guest service is the defining feature of every 5-star hotel in Norilsk. From the instant you arrive, staff ensure your every need is met, whether arranging valet parking or providing a nightly turn-down service. In addition, hotels have to feature top-rate conveniences to be eligible for a 5-star rating. These can include luxury bath products, spas or saunas, pools, gastronomic kitchens and knowledgeable concierge.