Compare and book 5 Star hotels in Saint-Genes-de-Castillon, Nouvelle-Aquitaine

"Great all around service. First class room and lobby and dining. Great bike ride provided by the hotel. "

"Gorgeous property without a spa and the rooms can be a little convoluted to reach (ours required three elevators from reception). It’s hard to leave a terrible review because some people were excellent and some were rude and demeaning. The room had two towels in it total and there wasn’t enough hot water for both me and my husband to take 5-7 minute showers. At 1500/room this makes you feel like you’re in an overpriced tourist hotel riding off the town’s reputation with staff who are « over it » and all too willing to show you in their behavior. The restaurant La Table de Pavie had outstanding cuisine but two of the four servers openly rolled their eyes and mocked customers throughout dinner. Sort of leaves a bad taste in your mouth when you’re spending 1000 EURO on dinner. I wouldn’t come back. "