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"Great staff and great people"

"Brilliant 5* property in Heart of capital. Rooms are very spacious, clean, and top quality Staff from start to end are excellent. Hotel look, cleaning, atmosphere makes you feel you are in 9* property. Excellent for value, Its next to shopping mall so you cannot go wrong. Most international brands and food chains. You get to see the iconic King Faisal Mosque from the room, breakfast area and roof area. It has best restaurants in the country with roof top on 24th floor with spectacular views of entire Islamabad I had 5 twin classic rooms, one executive suite all as good as each other. It has best indoor pool, gym, suana, i ever seen I am surely going back again for at least a week.. Chef Sidaqat looked after us he is a true gentleman. Anyone going Pakistan i highly recommend this hotel than any other in Islamabad "

"The hotel is well located in a center area of Islamabad. The room was comfortable, clean, and had all the essentials for a good stay. All members of the staff were great, friendly and helpful. I will certainly stay here again."

"Excellent service. Rooms were very clean. Excellent breakfast. Super bathrooms. My only concern was overbooking and we have to wait and convince them that we had 4 rooms. They didn’t have confirmation from Expedia for 4th room which was never expected with Serena hotel . Someone at the hotel changed our booking. Later they admitted 4th room."

"Enjoyed my stay. "

"The moment we stepped into the lobby, we knew this stay would be special. The architecture and design are breathtaking, blending classic elegance with modern comfort. It felt less like a hotel and more like a private, opulent retreat. Every corner is meticulously cared for, creating an atmosphere of pure tranquility and luxury. We felt pampered and rejuvenated throughout our entire visit. An absolutely flawless experience from start to finish—worth every single star."

"Wi-Fi was disappointing. There was a generator that was going, and I couldn’t leave my door open on the balcony because of the exhaust fumes which was very annoying."

"Okay"

"The Pearl Continental is always a must go hotel when I am in the Rawalpindi Islamabad area. I find it a very luxurious hotel, and prefer it to many of the other pricier hotels in Islamabad. I guess they just know about luxury, through their pedigree. "