Find hotels in Alabaster, AL from 1.715.951 ₫

"Valet was great and everything else "

"Room was clean. Didn't used the gym "

"Love staying there"

"The bathroom flooded at an inconvenient time. I informed the front desk. The toilet runs constantly and didn’t flush. I was transferred to this room due to the previous room being right across the elevator which is loud. The buffet breakfast isn’t buffet, it’s eggs and sausage links/patties all week no other options outside of toast, bagels, and coffee…I definitely was disappointed with this Hyatt."

"Nice staff. Room cleanliness needed more attention. "

"The hotel was very quiet and conveniently located to where I was going in Birmingham. Check in was very quick. All staff members I encountered were friendly and welcoming. The room suited my needs perfectly. "

"Paid over $500 a night for a "premium" suite that had a lot of issues. The a/c was barely working. Could not get the room cool. Balcony door would not open and was completely off track. Bathroom door would not lock. Found several ladybugs in the room and found a spider on the bed right when we walked in. Attendant showed up to our room at midnight knocking on the door to finally come ask about our a/c. We were all already in bed at that time. Ice maker on our floor was not working. Overall, we did not enjoy this place. We usually live Embassy Suites, but not this one. We way overpaid for a premium suite. We travel a lot, and unfortunately, this was one of our worst stays yet. "

"..."

"Staff was fantastic "