2/10 - Tồi
Callan
31/05/2024
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
When I checked in the man at the front desk was rude and creepy. I was traveling alone at the time as a women and I felt extremely unsafe. I got to my room and it looked like it wasn’t cleaned. There was hair all over the floor and all over the bed. I lifted the bed sheet to find spiders crawling in the bed. Absolutely disgusting. I went down stairs to ask if they could give me a new sheet and the man at the front desk said that he had to come into my room and see it himself. I was not asking for anything other than a sheet and felt like it was unnecessary for him to come into my room with me. Again feeling uncomfortable and unsafe. He came into the room and said he saw nothing even though there was hair everywhere. I felt too uncomfortable to argue with a man half my size and got him to get out of my room. I left without checking out 5 minutes later for the sake of my safety. Would NOT recommend saying here, they need some new staff and a renovation (maybe to clean the rooms between new stays would be great).