Mặt tiền nơi lưu trú - ban đêm

Nhận xét về Red Carpet Inn

2 out of 5
Red Carpet Inn
8257 Richmond Hwy, Mount Vernon, Alexandria, VA

Nhận xét

5,2
Đánh giá 10 - Xuất sắc. 14/122 nhận xét" "
Đánh giá 8 - Tốt. 24/122 nhận xét" "
Đánh giá 6 - Được. 22/122 nhận xét" "
Đánh giá 4 - Kém. 13/122 nhận xét" "
Đánh giá 2 - Tồi. 49/122 nhận xét" "

5,4/10

Sạch sẽ

6,4/10

Nhân viên & dịch vụ

6,4/10

Tiện nghi, dịch vụ

5,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

4,6/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

mitchell

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The place is a bit run down, staff was super nice
Lưu trú 1 đêm vào Tháng 4, 2024

2/10 - Tồi

Daniel E

Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
.

2/10 - Tồi

Leo

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
DO NOT STAY
Absolutely a horrible place. After confirming our room multiple times a week before our checked I was greeted to a closed office and told that my room wasn’t never booked (even thought I have phone records and emails for proof) and was turned away in the middle of the night. Management has yet to call and offer compensation or a remedy for there problems that was completely avoidable. Would not recommend this establishment.
Lưu trú 2 đêm vào Tháng 11, 2022

2/10 - Tồi

Emma

Không thích: Sạch sẽ
Bad service

2/10 - Tồi

Rickk

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
I never checked in because the rate was changed from the agreed upon rate when booked. Property looked very low scale and safety possibly a concern.
Lưu trú 4 đêm vào Tháng 10, 2022

6/10 - Được

Rekik

Khách đi công tác
Some tried to come in our room. Even though the room was locked, and said wrong room, and left right away when they knew someone is in the room. They also charged as a different amount upon arrival.
Lưu trú 1 đêm vào Tháng 10, 2022

2/10 - Tồi

Jason

Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
The dude didnt even let us stay there we knocked on the door but no one came and opened the door
Lưu trú 1 đêm vào Tháng 9, 2022

2/10 - Tồi

ARTURO

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Half-Way House
The place is a half-way house! Very dirty furniture and no air condition in the room. The lady Liz, site manager, was very nice and refunded me my money when she realized that there was no AC and the furniture was very dirty
Lưu trú 2 đêm vào Tháng 9, 2022

2/10 - Tồi

Mae

Lưu trú 1 đêm vào Tháng 9, 2022

10/10 - Xuất sắc

Michelle

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 7, 2022

2/10 - Tồi

Angel

Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Awful stay at red inn
Who ever clean my room went through my things they only fix bed and did nothing else. It didn't make me feel secure to leave my stuff in here for three nights. I didn't know this hotel would be so far away from my job. I wish I can cancel tomorrow and get closer to my usual picks.
Lưu trú 1 đêm vào Tháng 6, 2022

10/10 - Xuất sắc

Steve

Thích: Nhân viên & dịch vụ
Clean
Lưu trú 1 đêm vào Tháng 4, 2022
MJ trả lời vào 11/04/2022
Thank You Steve. It was our pleasure to have you stay with us and we look forward to another opportunity.

8/10 - Tốt

Linda

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I was was it was a little apprehensive because it was so inexpensive. But it was clean, quiet, the bed was comfortable, and the water pressure in the shower was great. The proprietor was very nice. There were light-filtering shades on the windows and no curtains so the lights from the parking lot shined through. Plus, there was a huge lighted "EXIT" sign over the door which I thought was unnecessary. However, I would stay there again and will just bring a blindfold for sleeping. A good value for the money.
Lưu trú 1 đêm vào Tháng 3, 2022
Mj trả lời vào 11/04/2022
Thank you Linda for giving us an opportunity to serve you. I am sorry for the exit sign as it is fire dept.'s requirement. We will try to find a solution to this problem. Hope, you would give us another opportunity whenever need arises.

2/10 - Tồi

David

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Room was horrible. Mattress was old. Multiple people in next room. We left within the hour.
Lưu trú 1 đêm vào Tháng 3, 2022
MJ trả lời vào 13/03/2022
WISH WE WERE TOLD. WE COULD HAVE GIVEN YOU A DIFFRENT ROOM. SORRY FOR THE INCONVINIENCE.

2/10 - Tồi

MARY, REDLANDS

Lưu trú 4 đêm vào Tháng 1, 2022

2/10 - Tồi

JR

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi phòng
Thw lady at the desk was very nice, but the hotel for its rating and cost was way less then adequate. The room had bugs, and had stains on the sheets. d bathroom door was broken, and there was stains on the floor. I would never stay or use gbis hotel again, i wish i could get a refund.
Lưu trú 1 đêm vào Tháng 12, 2021

2/10 - Tồi

jeri

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Does not recognize Hotels.com
We pulled up and did not even stay. They said they were not part of Hotels.com. It was a very scary neighborhood. A man was sitting outside drinking alcohol and told us if we wanted to stay there we needed to knock on room number 12 that man would help us. We drove away as fast as we could. We called Hotels.com canceled that reservation and booked a nicer hotel miles away. Because they said they are not part of Hotels.com they really should be removed from your website. That was misleading and you put us in a dangerous situation.
Lưu trú 3 đêm vào Tháng 11, 2021

6/10 - Được

Khách đã xác thực

Khách đi công tác
Its a nice property but i didnt stay there
Lưu trú 1 đêm vào Tháng 8, 2021

4/10 - Kém

Khách đã xác thực

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Rats on property
Lưu trú 2 đêm vào Tháng 7, 2021

2/10 - Tồi

Khách đã xác thực

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Not Good
Very old and smell musty. The sheets had stains on them.
Lưu trú 1 đêm vào Tháng 4, 2021

6/10 - Được

Stefanie R

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
adequate but the room needs a little tlc/repair
The staff was fantastic when I could find them, but the room had a bit of a smell and was kind of beat up (with marks on the walls, a dresser that wouldn’t stay closed, the only electrical outlet was 1/2 melted). The room was laid out awkwardly, the side table was too far away from an outlet for anything on it to be plugged in so I was unable to use the lamp or have anything plugged in while it was on the bedside table. The walls were extremely thin so I could hear in detail the conversations and t.v.’s of the other rooms around me. Traffic sounds were minimal, which was great since this is right off of the highway. Lastly a big red Exit sign over the inside of the door that was brightly illuminated when the room was dark, so when I was sleeping the room was lit up red. All of this was a little disappointing since I opted for the more expensive room. I had family in another cheaper room and their experience was fine, altogether much nicer. I never received the wifi password and the office didn’t open until 11am so there was no one at the front desk until 11 am, which made it hard to communicate with anyone if I needed something. The air conditioner worked well, the bathroom was fairly clean but there were a lot of little spiders near the sink. The water temperature and pressure was decent. Over all this experience was basically adequate. Better and worse than anticipated in ways, but it was cost efficient.
Lưu trú 5 đêm vào Tháng 7, 2020

8/10 - Tốt

Charles

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 7, 2020

6/10 - Được

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 2, 2020
ALEX trả lời vào 21/02/2020
Thank you so much for the opportunity to serve you and look forward to having you again. we will try harder to ensure your complete satisfaction in future.

8/10 - Tốt

Ric

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2020
KAY trả lời vào 18/02/2020
Thank you so much for the opportunity to serve you and look forward to having you again. we will try harder to ensure your complete satisfaction in future.

6/10 - Được

TheWriter, Washington D.C.

Khách đi công tác
Thích: Nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 1, 2020
Alex trả lời vào 08/02/2020
.Thank You so much and we promise to work harder to ensure a better stay for you when you visit us next time. Looking forward to your next visit.

6/10 - Được

James, Washington D.C.

Khách đi công tác
Thích: Sạch sẽ
Okay, I originally went to that particular property because I Personally thought that I'd be able to avoid nonsense and more drama, yet I can now see that that's Not going to happen No matter where I go in the Country let Alone around the Washington DC, where certain individuals keep coming with the behind your back Gossip and Lying, Covering up for whom and/or What, making sure that I'm Never going to be able to find Peace anywhere, especially while in the DC Metro area trying to inform Government of a few things! How is this place on the first day was one price, but then the next day ended up being over $20 more with No WiFi and a few other issues, Anything that's going to Help keep me Broken and out on the Streets unable to say Anything to Anybody!
Lưu trú 1 đêm vào Tháng 2, 2020
Alex trả lời vào 08/02/2020
Thank you for letting us know know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

8/10 - Tốt

Bob, Jacksonville

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 12, 2019
MJ trả lời vào 03/02/2020
Thanks for choosing Red Carpet Inn

10/10 - Xuất sắc

ROBIN

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good, clean cheap motel.
It's a Spartan, clean, quiet place to stay on the outskirts of DC. Manager is very attentive, but it's a small motel without many creature comforts you get from bigger chains. Would definitely use it again if I was traveling by myself.
Lưu trú 1 đêm vào Tháng 10, 2019
Alex trả lời vào 13/10/2019
Thank you for choosing our hotel, and for taking the time to review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

2/10 - Tồi

Pavan

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 10, 2019

6/10 - Được

Cheryl

Khách đi công tác
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good room
A good basic hotel located on a main road close to restaurants and grocery stores. TV channels were limited and not the usual offerings. The shower is ridiculously small. But it’s clean and the staff is nice and helpful.
Lưu trú 5 đêm vào Tháng 9, 2019
Alex trả lời vào 21/09/2019
Thank you for taking the time to share your recent experience at our motel. We are so glad you found our motel a good place to stay.Unfortunately, it seems that we did not meet all your expectations. We would certainly like to learn more about that. If you would like, please connect with me at the hotel or via email at redcarpetinnalexandria@gmail.com. Your feedback is very valuable to us as we work to be better each and every day. We are pleased that you enjoyed so much of our establishment, and we would be honored to have you return to our motel in the future.

6/10 - Được

Michelle

Lacks fresh air
Lưu trú 1 đêm vào Tháng 8, 2019
Alex trả lời vào 21/09/2019
Thank you for letting us know know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

10/10 - Xuất sắc

Brian

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 8, 2019
Alex trả lời vào 16/08/2019
Thank you for choosing our hotel, and for taking the time to review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

8/10 - Tốt

Andreas

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good hotel close by Ft. Belvoir
Had to visit Ft. Belvoir, very conveniently located, but nothing else to do. Check in was easy, but when I wanted to check out, I found the registration area close and the desk vacated. However, all went well after a short call.
Lưu trú 1 đêm vào Tháng 8, 2019
Alex trả lời vào 16/08/2019
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 - Xuất sắc

Khách đã xác thực

Lưu trú 1 đêm vào Tháng 8, 2019
Alex trả lời vào 07/08/2019
Thanks for the awesome review,We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

2/10 - Tồi

Khách đã xác thực

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The email I got from the property claimed that the hotel check in ends at midnight and that a late check-in has to be called in advance, however, they close at 11:30. Later when addressing this, they ignored the fact that their email lied and just tried justifying the property closing early claiming it's how their prices are low (Other hotels have even lower prices and have a proper check in front desk), and never once addressed that. Also, at the very end of my visit, management came knocking on my door asking for me to remove a bad review I left earlier. Very unprofessional, and later on, days after I left, management sent me a passive-aggressive email regarding the experience, their policies, and everything about the visit. Highly recommend not staying there. It doesn't do you any good if you have a late flight or are arriving late, the email lies, and management is very unprofessional and might knock on your door if you leave a bad review.
Lưu trú 2 đêm vào Tháng 7, 2019

4/10 - Kém

sosthene

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Không thích: Sạch sẽ
not bad
only issue is with cleanliness no ice maker
Lưu trú 1 đêm vào Tháng 7, 2019
Alex trả lời vào 03/08/2019
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room. It is a pleasure to announce that we will be implementing many of these upgrades to the property within the next couple of months, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. I hope that I can convince you to change your mind about another visit to our property. If you would be willing to give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back to our hotel!

8/10 - Tốt

Khách đã xác thực

Đi cùng bạn đồng hành
Es un lugar trankilo comodo area muy acsecible abitasion muy anplio
Lưu trú 4 đêm vào Tháng 7, 2019
Alex trả lời vào 18/07/2019
Thank You very much for the a wonderful review. We look forward to your next visit

4/10 - Kém

Bruce

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 7, 2019
Alex trả lời vào 17/07/2019
Thanks For Choosing Red Carpet Inn

8/10 - Tốt

Khách đã xác thực

Khách đi công tác
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was so helpful after my surgery. They allowed my brother and I to check in early and made it very easy. They are undergoing some renovationss right now, which accounts for some disorder in appearance.
Lưu trú 1 đêm vào Tháng 7, 2019
mj trả lời vào 12/07/2019
Thank you so much for the kind words. Hope, you feel better soon and we look forward to your next visit.

10/10 - Xuất sắc

Khách đã xác thực

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Stone tiled floors are much nicer than carpet! I would ave enjoyed an easy chair in the room, but the bed was quite comfortable. Excellent service, thank you.
Lưu trú 2 đêm vào Tháng 7, 2019
mj trả lời vào 11/07/2019
We Thank you for a wonderful review and giving us the opportunity to serve you. Hope, you and your friends will stay with us in future as well.

4/10 - Kém

K

Đi theo nhóm, Khách đi công tác
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
There won't be anyone at the desk to check you in. You have to call a number posted on the door but no one answered for me in two attempts. Once we finally got a room, it was mystifyingly damp. It felt like we were staying in a jungle swamp rather than Alexandria. The tile floor stayed wet the whole time and there were noticeable cigarette burns everywhere but it was clean enough and didn't smell bad. About what you'd expect for the price.
Lưu trú 1 đêm vào Tháng 6, 2019
RED CARPET INN trả lời vào 22/06/2019
Thanks for taking the time to write a review about your recent stay. We will appreciate the feedback and we are very sorry for the issue with your room during your stay. We will take your comment under consideration as we continually work to improve guest experience. We will you will consider staying with us again in the future.

4/10 - Kém

Lydine Beauvais

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Don’t do it!!!
I was looking for a place for my son and I to rest as we were trying to figure things out, the place had roaches and the sheets looked like they are yellow tinted sheets there was a throw on the bed that wasn’t even clean. By the time I settled in the office had already closed.
Lưu trú 1 đêm vào Tháng 6, 2019
RED CARPET INN trả lời vào 22/06/2019
Thanks for taking the time to write a review about your recent stay. We will appreciate the feedback and we are very sorry for the issue with your room during your stay. We will take your comment under consideration as we continually work to improve guest experience. We will you will consider staying with us again in the future.

6/10 - Được

Khách đã xác thực

Lưu trú 1 đêm vào Tháng 6, 2019
Alex trả lời vào 17/06/2019
Thanks for choosing Red Carpet Inn

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, tiện nghi, dịch vụ
Lưu trú 1 đêm vào Tháng 5, 2019
MJ trả lời vào 10/05/2019
Thank You very much for the a wonderful review. We look forward to your next visit.

10/10 - Xuất sắc

per

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 4, 2019
MJ trả lời vào 10/05/2019
Thank You very much for a outstanding review. Please come back and stay with us so that we can serv you.

6/10 - Được

Joshua

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Door had gap that let the cold weathered leak into room..
Lưu trú 2 đêm vào Tháng 4, 2019
MJ trả lời vào 10/05/2019
We will fix the door gap and assure you that next time it will be perfect. Hope, you give us another chance.

4/10 - Kém

Khách đã xác thực

Khách đi công tác
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was a non-smoking room and it smell like cigars were being made there. The room was nice but the odor of cigarettes was all over the apartment and the couch did have stains, as the bathroom and the bed was visible as well.
Lưu trú 1 đêm vào Tháng 4, 2019
MJ trả lời vào 10/05/2019
I am very sorry for the smoke smell. All our rooms are non smoking. We will correct the problem and assure you that it will not repeated.

2/10 - Tồi

Henrique

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Very dirty
The place was very dirty. Sheets were stayed, bathroom sink had tons of body hair. The furniture had some sort of gunk.
Lưu trú 1 đêm vào Tháng 4, 2019
MJ trả lời vào 03/05/2019
we just renovated and have new linen.So, I am not sure what to say. But we will look at it again and fix whatever the issues you had. we apologize for the inconvenience and assure you that it will get fixed. Hope, you will give us another chance to serve you. MJ

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2019
MJ trả lời vào 10/04/2019
Thank you so much for giving us a good review. Hope, you will give us another opportunity to serve you soon.

10/10 - Xuất sắc

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Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly staff comfortable bed very inexpensive for the area
Lưu trú 3 đêm vào Tháng 3, 2019
mj trả lời vào 18/03/2019
THANK YOU FOR THE REVIEW AND WE LOOK FORWARD TO HAVING YOU BACK AT OUR MOTEL