Search Hotels Near Arrington Village Gardens, Royston

"The room was small. The location is okay; takes about 15 min to walk to west Cambridge. But there are no sidewalks or proper traffic lights, so you have to walk a bit on a dirt road. Feel not very safe to walk after sunset. I moved to hotels in Eddington after the stay. "

"25 min walk to Churchill College, ideal as long as you have a brolley! Very good modern hotel, reasonable restaurant prices, helpful and friendly staff."

"We always enjoy our stays at this lovely hotel. The staff, especially the concierge, are always 100%."

"Welcoming staff and tasty breakfast - thank you"

"Lovely experience "

"Our room had a very unpleasant smell on arrival, the jets in the bath also had an unpleasant smell once turned on. The mini bar, was not working so we could not use to store drinks and the safe wouldn’t work. Overall the the staff were pleasant and very helpful "

"Fire alarm went off twice early on the Sunday morning with heavy smoke caused by blocked chimney in the restaurant area - we decided to leave rather than stay for breakfast in a smoke filled room and was told we would receive a refund, but a refund was never provided."

"Easy check in, suitable room. WiFi didn't work, TV and remote didn't work, radiators needed bleeding and were very noisy"

"I am sorry to say that our stay was unexpectedly very bad. Even as we checked in the property was cold. There was NO HEATING and no HOT WATER. After many tephone calls we were told that the we boiler was not functioing. We were given grossly inadequate heaters which did little to correct the situation. It completely wrecked the evening which was the celebration of my wife's 70th Birthday. Our first night was a nightmare with no ability for us and our guests to have shower for two full days even after the boiler was fixed late evening on the second day. In the absence of the hot water, even the addition of the two stable rooms, my guests have we complained to me bitterly. 7 of us were elderly guests with health issues and a 2.5 year old baby, so you can imagine the risks we were subjected to. There were water leaks in two of the bathrooms. Wendy the site manager did her best to help. Took on personal responsibility to solve the issue, but in the absence of effective technical help, she wasn't able to resolve the issues. I demand a full refund of my payment as the basic nessecities were not provided, and we had no option to find suitable alternative accommodation for so many guests at such a short notice. "