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"It was hot. No water provided in room. The fan given initially did not do its job. Then got one. Tight and leaking shower / bath tap. No usb port. Dated room.The only solsce, staff was polite"

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"Superb hotel very friendly helpful staff Excellent breakfast will defiantly stay again"

"Great staff friendly helpful Good breakfast Bars perfect for every taste. Good air con"

"Hotel fine. No air conditioning in any of the bedrooms. Just happened to be extremely hot in June 2026"

"Had a really wonderful stay even though it was only for a day. The room is clean and surprisingly spacious, good pool and steam room. Breakfast spread was good too. Looking forward to coming back soon."

"Another great stay, clean, comfortable and welcoming."

"The breakast was OK, food being very good quality. Room was clean and comfortable Staff helpfull, friendly and efficient"

"Lovely hotel - clean, well maintained, excellent breakfast. VERY hot in a heatwave, (admittedly - likely not a problem for most of the year!) They did put fans in every room, and spaced them out throughout the hallways to try to keep the air moving. But be aware there no Aircon in the rooms if it's looking to be a hot one! Otherwise, I cannot fault anything though."

"Great in airport location for an early flight..literally a five minute easy walk to terminal. Rooms were comfortable with good bed and extremely sound proofed. Restaurant and bar were convenient, and expectedly expensive for a captive audience."

"Clean room, nice bar"

"My stay at the Leonardo Hotel Hinckley Island was a major disappointment. The service was non-existent; we waited 30 minutes just to check in due to being severely understaffed. Our room had no air conditioning, and after calling four times and waiting two and a half hours for a requested fan, it finally arrived. To make matters worse, our room window was at eye-level with a public footpath and car park. Because the room was so hot, we were forced to keep the window open, which completely...

"Really good hotel spotless. Slightly ageing but no issues. Bar food and staff outstanding Back again in two weeks"

"I have been using this hotel for nine years now to attend trade shows, booking 5 rooms at a time for 2 nights. Great staff, excellent value for money, good food, and excellent location......but if the weather is warm you will NOT get any sleep. Unlike the lovely cool bar the air-con in the rooms is complete rubbish. A faint warm draught leaks out from the vent and the controls on the wall simply control the noise level. The windows have a safety system that only allows them to open one single...

"Nice restaurant and the food was very good . The staff were a little distracted and you had keep asking for things . There was no shampoo or shower gel in the room. I had my own but strange there was none available ."

"Nice place"

"All great very close to U of. B"

"Room was clean and comfortable, staff were friendly and helpful. Air con in the room was a god send a little noisy but not a major issue. Breakfast was delicious and lots to choose from. It was our second time staying here and would happily stay here again."

"Our stay at this hotel was amazing. My daughter and I thoroughly enjoyed our stay and will definitely come back."

"For the price we paid the hotel was absolutely fine. Lovely leisure facilities, nice biscuits with the tea and coffee tray. Lift’s available. Bar and restaurant and food were good. Staff were very pleasant and helpful. Sadly it’s all a bit tired. Cracks in plaster around the building, dark decor just in need of TLC but as I said before, this was reflected in a very good price. I would definitely book here again."