6/10 - Được
georgia
Đi cùng bạn đồng hành
28/04/2025
Thích: Sạch sẽ
First, the room had an odor- smelled like stale bug spray. Room was also stuffy upon entering. There was 1 ice machine for all 4 floors- which there was a visiting high school basketball team, no doubt they were thirsty. Ice machine ran out of ice before 10pm.
Also I did not get the breakfast I paid an additional fee for.
And finally 2 hours before check-out the maid staff entered our room..no knock or any for-warning. That is the rudest, as well as violating, mistake the staff could carelessly do. At LEAST knock. Unless they got notified we had checked out early, they should wait until checkout time to feel safe to use their master key and enter a room they KNOW to be occupied.
I will say, though, that their check-in process you can do from your phone to expedite the process was appreciated.
georgia
Lưu trú 1 đêm vào Tháng 4, 2025