"Bathroom was not properly cleaned. Hair on the toilet, areas of the floor hadn't been cleaned in a very long time. Basically the cleaning staff needs proper training and a supervisor to inspect the room before being turned over to a paying guest. The window shade was tattered, the chair upholstery was ripped. Overall the room was very dated. The breakfast really needs to improve in quality. They should have a person hired to oversee the breakfast and not expect the person working at the reception counter to handle both positions. One person can't be in 2 places at the same time, and many guests were upset at not having food prepared and the coffee maker being shut down for not having any coffee. This is not the way to run a quality hotel. As a side note, the exterior smoking areas need to be moved away from the doorways."
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