"Enjoyed my stay at this hotel. From the moment my Grab car (think Uber) pulled up to the building the staff was incredibly hospitable. I received a message via WhatsApp asking my time of arrival the day, I landed in Hanoi, asking my arrival time. Check-in was seamless with a welcome drink awaiting me. My room wasn't quiet ready as I arrived at 9am, so I went exploring and upon my return a few hours later my room was ready with my bags were already in the room. I used the laundry service which was great. Upon check out, I received a really beautiful tote bag as a gift. Stay here, centrally located, quiet and clean.
My one note is that I had a bit of an allergic reaction the day I just stayed in the room. I am highly sensitive to mold and dander -- it rained a bit, and Vietnam is very wet and humid, so those may be contributing factors. It went away as soon as I left so just a consideration."