2/10 - Tồi
Theresa
Đi cùng bạn đồng hành
05/02/2026
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We planned a last minute stay at this hotel and were very disappointed. Upon arrival the hotel did a very poor job of clearing the parking lot of snow. The Baltimore area had gotten snow about 4 days before we arrived so there is no reason the parking lot should have looked the way it did, especially the handicap parking. I am disabled and trying to park in the 2 handicap parking spots was horrible, I fell getting out of the car. When we went to check in the lady at the front desk laughed at me when I told her about the parking lot conditions and how I had fell getting out of my car in the handicap spot. She came up with some lousy excuse of that the plow did the best they could and we would have to deal with it. We continued onto our room, which the whole hotel reeked of the smell of weed. I’m not sure if they have a drug ring going down there or if they are growing weed or what but it was nauseating. The room was clean, the pool area was clean. In the morning we came down to check out the breakfast and it was underwhelming. There is no free breakfast, but rather a breakfast buffet you can purchase for $17 a person which included a limited menu of sausage, sausage biscuits and gravy, French toast bake that looked super dry, cereal and oatmeal. No eggs, you have to individually order them for an al la carte price. Their al la carte prices were ridiculous. The hotels lobby was freezing with the heat at 54 degrees. Staff had on jackets because it was so cold. Horrible experienc
Theresa
Lưu trú 1 đêm vào Tháng 1, 2026