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Sheraton Lampung Hotel

4.0 star property

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Photo gallery for Sheraton Lampung Hotel

Outdoor pool
Room
View from room
Deluxe Suite | Bathroom
Spa
In the heart of the business district, Sheraton Lampung Hotel offers a family-friendly retreat. Enjoy meals at one of three on-site restaurants, indulge in spa treatments like aromatherapy and massages at Alaya Spa, or unwind with a coffee by the garden. With free WiFi and outdoor pools for kids and adults alike, this hotel has something for everyone.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Breakfast available
  • Pool
  • Room service

Room options

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About the area

Map
Jalan Wolter Monginsidi No 175, Bandar Lampung, Lampung, 35401

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 10 for adults and USD 7 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • DVD player
  • In-room cot
  • In-room washing machine/dryer
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4,133 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 1991
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Day bed
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Recycling
  • Safe
  • Washer/dryer
  • Water-efficient showers

Policies

Payment types at the property

Important information

Property is also known as

Hotel Lampung
Hotel Sheraton Lampung
Lampung Hotel
Sheraton Hotel Lampung
Sheraton Lampung
Sheraton Lampung Bandar Lampung
Sheraton Lampung Hotel
Sheraton Lampung Hotel Bandar Lampung
Bandar Lampung Sheraton
Sheraton Bandar Lampung
Sheraton Lampung Hotel Hotel
Sheraton Lampung Hotel Bandar Lampung
Sheraton Lampung Hotel Hotel Bandar Lampung

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Sheraton Lampung Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 18 out of 55 reviews
Rating 8 - Good. 23 out of 55 reviews
Rating 6 - Okay. 9 out of 55 reviews
Rating 4 - Poor. 2 out of 55 reviews
Rating 2 - Terrible. 3 out of 55 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My first stayed at Sheraton Hotel Bandar Lampung

Over all we are satisfied
Stayed 1 night in Oct 2023

10/10 Excellent

Hashem

Stayed 7 nights in Jul 2024

10/10 Excellent

Slamet

Stayed 1 night in Jun 2024

8/10 Good

MINBEOM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

ARJUN SUNDARSINGH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and a great Property.

10/10 Excellent

Hironobu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

リラックス

夕食ビュッフェが無いのが残念だったがそれ以外は非常に良かった。
Stayed 1 night in Nov 2022

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Super vriendelijk personeel
Stayed 1 night in Oct 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old property and the room is smelly. I have asked to change the room twice which was the renovated one but even the renovated one was still bad
Stayed 2 nights in Mar 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great on swimming pool, shower splash thru the lower gap on the glass door makes puddles is n the bathroom.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
i was upgrade from the garden view to the pool view regarding my requested that i was take my mom whose senior age cant to walk long away. even though the property is old but seem well manage. the part i dislike is : some not good smell in the toilet because the the exhaust fans look doesn't exist
Stayed 1 night in Feb 2019

8/10 Good

bakhit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

6/10 Okay

Gary

Disliked: Staff & service, room comfort

Not Sheraton standards

The price you will pay will be very cheap. However in all but name this is not a Sheraton. Do not expect high standards. The bathroom is old and dated and the bed has seen better days. Aircon is all but broken. However, the building overall is quite well maintained. Service is very hit and miss especially in the restaurant. The place is not terrible - lower your expectations to a 2 star level and you will probably be quite happy.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

Agustinus edi

3.5/5
Stayed 2 nights in Oct 2018

10/10 Excellent

C, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was a great night stop over for our trip home. Staff were very friendly and helpful, room was as advertised, hot shower and soft beds were wonderful. Pool pavilion area at night looked spectacular.
Stayed 1 night in Sep 2018

10/10 Excellent

JaWon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

A comfortable and pleasant hotel. Rooms are away from the road and quiet. Spacious and clean rooms. Service is prompt and good. In house restaurant food is mediocre only.
Stayed 3 nights in Aug 2018

2/10 Terrible

ash, australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was a very large blood stain on the bed skirt when we arrived. Whe has to ask the staff to change it. We also ordered room service and asked for no capsicum on one of the pizza. When it arrived with capsicum on the pizza the staff tried to argue it was paprika (it definitely was not) and the prices are exuberant for what you are given. The food was average at best. Will not be staying here again and has certainly given us terrible expectations of Sheraton as a company.
Stayed 1 night in Aug 2018

4/10 Poor

August

Liked: Cleanliness
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness

Local deluxe

Friendly staff