Hồ bơi ngoài trời

Nhận xét về Aryaduta Bandung

4 out of 5
Aryaduta Bandung
Jl. Sumatera No. 51, Bandung, West Java

Nhận xét

8,8

Xuất sắc

Đánh giá 10 - Xuất sắc. 64/144 nhận xét" "
Đánh giá 8 - Tốt. 67/144 nhận xét" "
Đánh giá 6 - Được. 8/144 nhận xét" "
Đánh giá 4 - Kém. 3/144 nhận xét" "
Đánh giá 2 - Tồi. 2/144 nhận xét" "

8,6/10

Sạch sẽ

9,0/10

Nhân viên & dịch vụ

8,4/10

Tiện nghi, dịch vụ

8,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,6/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Michael, Castle Cove

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very good hotel centrally located in Bandung. Friendly, helpful staff who spoke good English. Very good breakfast with excellent selection. Excellent large swimming pool, though chlorine levels seemed rather high and stung our eyes. Although alcohol is available, it would be nice to have been able to have a cocktail or other drink in the lobby area.
Lưu trú 4 đêm vào Tháng 10, 2023

10/10 - Xuất sắc

keiichi

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 10, 2023

6/10 - Được

Ai

Khách đi công tác
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
シャンプーの入れ物、質が老朽化してほとんど出ませんでした。 朝食は、種類はたくさんありますが、そんなに美味しくなかったです。 清潔で、フロントの対応はいいです。
Lưu trú 1 đêm vào Tháng 10, 2023

6/10 - Được

SEUNG HOON

Lưu trú 1 đêm vào Tháng 9, 2023

2/10 - Tồi

Boedi

Lưu trú 1 đêm vào Tháng 1, 2023

8/10 - Tốt

Nining

Đi theo nhóm
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ
I enjoy my stay here, the staff were wonderful, location is perfect, they just need to improve the bedroom cleanliness, bathroom curtains looks like it has never been washed for years, the walls need to be re-painted, bed sheets were smelly on my first night there
ABD trả lời vào 08/12/2022
Dear Mrs/Ms. Nining,Warmest greetings from Aryaduta Bandung! Thank you for spending your time in sharing your experience staying with us . It gives us great pleasure to know that you were pleased with our facilities and services and that your stay was an enjoyable one. Aryaduta Hotels Group and all of us at Aryaduta Bandung take pride in providing our guests with the highest standards of hospitality. However, we really sorry to learn about the area where we did not manage to meet your expectations. We will look into this issues and take corrective actions where appropriate.We look forward to hearing our guests' comments in order that we may find ways to better improve our offerings to exceed their expectations. My team and I look forward to welcoming you back or having your family and friends come for a stay. Kindly Regards,Meiske PingkanAssistant Front Office Manager

6/10 - Được

Zuharman

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 3 đêm vào Tháng 9, 2022

8/10 - Tốt

Ari

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Nice place to stay in Dago Area
Nice room and clean though the carpet is become thinner than used to be, perhaps it's time to change. Located nearby shopping mall and restaurants, easily accessed by walking about 5mnts. Delicious food on restaurant, serving authentic Sundanese food. Hhmmm pretty nice .. Passenger lits are too small and looks old fashion. Good atmosphere in lobby area.
Lưu trú 1 đêm vào Tháng 6, 2022

4/10 - Kém

Rina

Lưu trú 3 đêm vào Tháng 5, 2022

10/10 - Xuất sắc

Step

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2022

8/10 - Tốt

Indra Mantik

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Satisfying nevertheless Need a Little Touch
Service is excellent, check in and check out are very good. Need improvement in room lighting, please return it to warm white. Parking quite limited though, need to walking quite a distance everyday from the hotel elevator everyday, with extra effort on check out.....
Lưu trú 5 đêm vào Tháng 12, 2021

8/10 - Tốt

SETIAWATY

Lưu trú 1 đêm vào Tháng 10, 2021

6/10 - Được

Kwanghyun

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Ok place to stay one or two nights if you want to visit downtown of Bandung
Lưu trú 1 đêm vào Tháng 11, 2020

10/10 - Xuất sắc

Khách đã xác thực

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very easy access to the Plaza. Strategic place for tourist like me.Only the electric kettle is too small in the room. Overall had a nice stay for 3 nights. The Business Room was good.The buffet breakfast was 👌. The staffs were polite & gentle .Keep it up your excellent service always!
Lưu trú 2 đêm vào Tháng 2, 2020
Abd trả lời vào 29/02/2020
Dear Mr/Mrs, Warmest greetings from Aryaduta Bandung! Thank you for spending your time in sharing your experience staying with us. It gives us great pleasure to know that you were pleased with our facilities and services and that your stay was an enjoyable one. Aryaduta Hotels Group and all of us at Aryaduta Bandung take pride in providing our guests with the highest standards of hospitality. We look forward to hearing our guests' comments in order that we may find ways to better improve our offerings to exceed their expectations. My team and I look forward to welcoming you back or having your family and friends come for a stay. Kindly Regards, Meiske Pingkan Guest Relation Manager

10/10 - Xuất sắc

SEOKJONG

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
위치, 안락함
객실넓어요, 호텔과 큰 쇼핑몰이 이어져있어서 비맞지않고 밥먹고 쇼팡하러 가기 쉬워요. 반둥 중심가라 여행지로 옮겨다니기도 수월합니다.
Lưu trú 5 đêm vào Tháng 2, 2020
Abd trả lời vào 24/02/2020
Dear Mr/Mrs. Seokjong, Warmest greetings from Aryaduta Bandung! Thank you for spending your time in sharing your experience staying with us. It gives us great pleasure to know that you were pleased with our facilities and services and that your stay was an enjoyable one. Aryaduta Hotels Group and all of us at Aryaduta Bandung take pride in providing our guests with the highest standards of hospitality. We look forward to hearing our guests' comments in order that we may find ways to better improve our offerings to exceed their expectations. My team and I look forward to welcoming you back or having your family and friends come for a stay. Kindly Regards, Meiske Pingkan Guest Relation Manager

10/10 - Xuất sắc

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
モールが隣接し便利。築年は古いと思われるが建物はしっかりしており部屋は広くて快適
Lưu trú 2 đêm vào Tháng 1, 2020
Abd trả lời vào 10/02/2020
Dear Mr/Mrs, Warmest greetings from Aryaduta Bandung! Thank you for spending your time in sharing your experience staying with us . It gives us great pleasure to know that you were pleased with our facilities and services and that your stay was an enjoyable one. Aryaduta Hotels Group and all of us at Aryaduta Bandung take pride in providing our guests with the highest standards of hospitality. However, we really sorry to learn about the area where we did not manage to meet your expectations. We will look into this issues and take corrective actions where appropriate. We look forward to hearing our guests' comments in order that we may find ways to better improve our offerings to exceed their expectations. My team and I look forward to welcoming you back or having your family and friends come for a stay. Kindly Regards, Meiske Pingkan Guest Relation Manager

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
良いホテルでした
良いホテルでした。浴室に石鹸しかなかったので、シャンプーもあると良かった。
Lưu trú 1 đêm vào Tháng 1, 2020
ABD trả lời vào 27/01/2020
Dear Mr/ Mrs, Warmest greetings from Aryaduta Bandung! Thank you for spending your time in sharing your experience staying with us. It gives us great pleasure to know that you were pleased with our facilities and services and that your stay was an enjoyable one. Aryaduta Hotels Group and all of us at Aryaduta Bandung take pride in providing our guests with the highest standards of hospitality. We look forward to hearing our guests' comments in order that we may find ways to better improve our offerings to exceed their expectations. My team and I look forward to welcoming you back or having your family and friends come for a stay. Kindly Regards, Meiske Pingkan Guest Relation Manager

10/10 - Xuất sắc

Dede Mimin Lestari Manson

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
The shower area. So dirty . Over all the room is excellent, I would stay there again .
Lưu trú 8 đêm vào Tháng 12, 2019
ABD trả lời vào 27/01/2020
Dear Mr/Mrs. Dede Mimin, Warmest Greeting from Aryaduta Bandung! Thank you for your review and we were apologize for your inconvenience during stayed in Aryaduta Bandung . I am really sorry to hear you had a unpleasant experience. However, we really sorry to learn about the area where we did not manage to meet your expectations. We will look into this issues and take corrective actions where appropriate. We look forward to hearing our guests' comments in order that we may find ways to better improve our offerings to exceed their expectations. It would be such a pleasure to personally welcome you back to our new and improved hotel! Kindnest Regards, Meiske Pingkan Guest Relation Manager

4/10 - Kém

Khách đã xác thực

Khách đi công tác
Thích: Nhân viên & dịch vụ, tiện nghi phòng
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2019
ABD trả lời vào 27/01/2020
Dear Mr/Mrs, Thank you for review our hotel. I will figure out what makes you have unpleasant experienced during staying with us.We really appreciate your valuable feedback as it help us identify the area we can improve the guest expectations. We really hope that there will be other occasions for you to come back in the near future. Kindnest Regards, Meiske Pingkan Guest Relation Manager

8/10 - Tốt

Ah Kiat

Thích: Nhân viên & dịch vụ
Lưu trú 10 đêm vào Tháng 12, 2019
ABD trả lời vào 27/01/2020
Dear Mr/ Mrs Ah Kiat on, GOGOLE BUSINESS/ FACEBOOK Thank you for leaving a review! Your positive feedback and recommendation for us is highly appreciated and rewarding for us, we will use it to improve as we strive to continue better ourselves and deliver a memorable and fillingful experience. Warmest Regards, Meiske Pingkan Guest Relation Manager

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Location is at the center of the city, next to a large mall making this hotel very accessible. The rooms are also very spacious and comfortable.
Lưu trú 2 đêm vào Tháng 11, 2019
ABD trả lời vào 27/01/2020
Dear Mr/Mrs, Thank you for choosing Aryaduta Bandung as your preferred hotel to stay and I appreciate your rating for our hotel! We do take pride in providing the best service to our guests. If you are traveling to our area again soon, please do not hesitate to contact us and we feel free to give our best service to meet your expectation. Warmest Regards, Meiske Pingkan Guest Relation Manager

10/10 - Xuất sắc

Heok Seng

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 11, 2019

8/10 - Tốt

シルビア

Đi theo nhóm, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
全体的にきれいだった。場所もとてもよかったし、ホテルの隣はすぐショッピングモールがあって、とても便利だと思っている。
Lưu trú 3 đêm vào Tháng 10, 2019

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
冷蔵庫がなかったが、伝えるとすぐにつけてくれました。 スタッフは皆んな笑顔で親切でした。 部屋の清掃も綺麗にしてくれました。
Lưu trú 3 đêm vào Tháng 10, 2019

8/10 - Tốt

Kit, Hong Kong

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 10, 2019

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 10, 2019

10/10 - Xuất sắc

Khách đã xác thực

Đi theo nhóm, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staffs were very helpful and polite.We were particularly impressed with the restaurant manager at the coffee house for going out of the way to accomodate our request.Food were excellant too
Lưu trú 1 đêm vào Tháng 9, 2019
Abd trả lời vào 28/09/2019
Dear Mr/Mrs, Warmest greetings from Aryaduta Bandung! Thank you for spending your time in sharing your experience staying with us. It gives us great pleasure to know that you were pleased with our facilities and services and that your stay was an enjoyable one. Aryaduta Hotels Group and all of us at Aryaduta Bandung take pride in providing our guests with the highest standards of hospitality. We look forward to hearing our guests' comments in order that we may find ways to better improve our offerings to exceed their expectations. My team and I look forward to welcoming you back or having your family and friends come for a stay. Kindly Regards, Meiske Pingkan Guest Relation Manager

8/10 - Tốt

Khách đã xác thực

Lưu trú 3 đêm vào Tháng 8, 2019
Abd trả lời vào 08/09/2019
Dear Mr/Mrs, Warmest greetings from Aryaduta Bandung! Thank you for spending your time in sharing your experience staying with us. It gives us great pleasure to know that you were pleased with our facilities and services and that your stay was an enjoyable one. Aryaduta Hotels Group and all of us at Aryaduta Bandung take pride in providing our guests with the highest standards of hospitality. We look forward to hearing our guests' comments in order that we may find ways to better improve our offerings to exceed their expectations. My team and I look forward to welcoming you back or having your family and friends come for a stay. Kindly Regards, Meiske Pingkan Guest Relation Manager

8/10 - Tốt

yoshiteru

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 8, 2019
Abd trả lời vào 22/08/2019
Dear Mr. Yoshiteru, Warmest greetings from Aryaduta Bandung! Thank you for spending your time in sharing your experience staying with us. It gives us great pleasure to know that you were pleased with our facilities and services and that your stay was an enjoyable one. Aryaduta Hotels Group and all of us at Aryaduta Bandung take pride in providing our guests with the highest standards of hospitality. We look forward to hearing our guests' comments in order that we may find ways to better improve our offerings to exceed their expectations. My team and I look forward to welcoming you back or having your family and friends come for a stay. Kindly Regards, Meiske Pingkan Guest Relation Manager

8/10 - Tốt

Khách đã xác thực

Lưu trú 1 đêm vào Tháng 12, 2018
Abd trả lời vào 02/08/2019
Dear Mr/Mrs, Thank you for leaving a review! Your positive feedback and recommendation for us is highly appreciated and rewarding for us, we will use it to improve as we strive to continue better ourselves and deliver a memorable and fillingful experience. Warmest Regards, Meiske Pingkan Guest Relation Manager

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 7, 2019
Abd trả lời vào 29/07/2019
Dear Mr/Mrs, Thank you for your rating.! Your positive feedback and recommendation for us is highly appreciated and rewarding for us, we will use it to improve as we strive to continue better ourselves and deliver a memorable and fillingful experience. Warmest Regards, Meiske Pingkan Guest Relation Manager

10/10 - Xuất sắc

Marivic

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Impressive!
Old and elegant. I stayed in a Business room with great view, spacious room and bathroom. With seating area, very comfortable bed. The room service menu has very good price and the food presentation is beautiful, big portion and delicious! Swimming pool is huge, quiet and clean. The spa is old but functional sauna - perhaps a little TLC like makibgvit smell nicer and put some small touches like flowers. Gym is has no view but with updated equipment. Garden area is beautiful and well looked after. The hotel is connected to a mall. Out of 5 hotels I stayed in Bandung this is my number one choice and I highly recommend it. The plus factor the reception staff speaks English very well, friendly and accommodating.
Lưu trú 2 đêm vào Tháng 5, 2019
Rince trả lời vào 25/07/2019
Dear Mr Marivic, Warmest greetings from Aryaduta Bandung! Thank you for spending your time in sharing your experience staying with us. It gives us great pleasure to know that you were pleased with our facilities and services and that your stay was an enjoyable one. Aryaduta Hotels Group and all of us at Aryaduta Bandung take pride in providing our guests with the highest standards of hospitality. We look forward to hearing our guests' comments in order that we may find ways to better improve our offerings to exceed their expectations. My team and I look forward to welcoming you back or having your family and friends come for a stay. Kindly Regards, Rince Hadiani Guest Relation Officer

4/10 - Kém

Elizabeth

Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Unhelpful staff
Unhelpful staff. An old hotel with poor wifi.
Lưu trú 2 đêm vào Tháng 6, 2019
abd trả lời vào 29/06/2019
Dear Mrs/Ms Elizabeth, Thank you very much for taking your time to review our property. We would like to apologize for your recent experience and sorry to hear you were less than satisfied with our service. The experience that you describe are not the characteristic of our standard. Our colleagues strive to provide and we apologize your stay was unsatisfactory. Your feedback was shared with our team and we look forward to the opportunity to welcome you back and exceed your expectation. Warmest Regards, Meiske Pingkan Guest Relation Manager

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The art of hotel interior design and we love the smell of aroma at he lobby. We will come back to stay here for our vocation.
Lưu trú 3 đêm vào Tháng 5, 2019
abd trả lời vào 30/05/2019
Dear Mr/ Mrs, Thank you for leaving a review! Your positive feedback and recommendation for us is highly appreciated and rewarding for us, we will use it to improve as we strive to continue better ourselves and deliver a memorable and fillingful experience. Warmest Regards, Meiske Pingkan Guest Relation Manager

8/10 - Tốt

HIROSHI

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
ロケーションも含め良いホテル
バンドンには出張で来ました。ホテルは少し古い感じ、日曜日のせいかホテル内のレストランでクローズ夕食が取れません。ただ隣にショッピングモールがあり便利です。その他、ホテルのサービス等は、概ね良好です。たぶん次回の出張でも、このホテルを利用するでしょう。
Lưu trú 1 đêm vào Tháng 3, 2019
abd trả lời vào 29/03/2019
Dear Mr. Hiroshi, Warmest greetings from Aryaduta Bandung! Thank you for spending your time in sharing your experience staying with us . It gives us great pleasure to know that you were pleased with our facilities and services and that your stay was an enjoyable one. Aryaduta Hotels Group and all of us at Aryaduta Bandung take pride in providing our guests with the highest standards of hospitality. However, we really sorry to learn about the area where we did not manage to meet your expectations. We will look into this issues and take corrective actions where appropriate. We look forward to hearing our guests' comments in order that we may find ways to better improve our offerings to exceed their expectations. My team and I look forward to welcoming you back or having your family and friends come for a stay. Warmest Regards, Meiske Pingkan Guest Relation Manager

8/10 - Tốt

Khách đã xác thực

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good location.
Lưu trú 3 đêm vào Tháng 2, 2019
abd trả lời vào 05/03/2019
Dear Mr/Mrs, Warmest Greetings from Aryaduta Bandung! Thank you for sharing your experience at Aryaduta Bandung and i appreciated your rating for our hotel.It is our pleasure to have you as our guest and happy to know that our location was an advantage to your needs in Bandung. We do take pride in providing the best service to our guests. If you are traveling to our area again soon, please do not hesitate to contact us. We look forward to welcoming you back in the hopefully near future. Best Regards, Meiske Pingkan Guest Relation Manager

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
老舗の高級ホテルです
それなりに年季のある建物ですが、清潔感があり部屋も広く快適に過ごせました。 1点、チェックイン後に何か作業があったのか外出中にスタッフが部屋に入られたみたいなので、一言言っていただきたかったです。 ただ、それ以外は特に問題もなく、朝ごはんも美味しいですし、値段を考えるととても良いホテルだと思います。
Lưu trú 1 đêm vào Tháng 2, 2019
abd trả lời vào 04/03/2019
Dear Mr/Mrs, Warmest greetings from Aryaduta Bandung! Thank you for spending your time in sharing your experience staying with us. It gives us great pleasure to know that you were pleased with our facilities and services and that your stay was an enjoyable one. Aryaduta Hotels Group and all of us at Aryaduta Bandung take pride in providing our guests with the highest standards of hospitality. We look forward to hearing our guests' comments in order that we may find ways to better improve our offerings to exceed their expectations. My team and I look forward to welcoming you back or having your family and friends come for a stay. Sincerly, Meiske Pingkan Guest Relation Manager

10/10 - Xuất sắc

Khách đã xác thực

Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 2, 2019
abd trả lời vào 01/04/2019
Dear Mr/Mrs, Warmest greetings from Aryaduta Bandung! Thank you for spending your time in sharing your experience staying with us. It gives us great pleasure to know that you were pleased with our facilities and services and that your stay was an enjoyable one. Aryaduta Hotels Group and all of us at Aryaduta Bandung take pride in providing our guests with the highest standards of hospitality. We look forward to hearing our guests' comments in order that we may find ways to better improve our offerings to exceed their expectations. My team and I look forward to welcoming you back or having your family and friends come for a stay. Kindly Regards, Meiske Pingkan Guest Relation Manager

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 1, 2019
abd trả lời vào 01/04/2019
Dear Mr/Mrs, Warmest greetings from Aryaduta Bandung! Thank you for spending your time in sharing your experience staying with us. It gives us great pleasure to know that you were pleased with our facilities and services and that your stay was an enjoyable one. Aryaduta Hotels Group and all of us at Aryaduta Bandung take pride in providing our guests with the highest standards of hospitality. We look forward to hearing our guests' comments in order that we may find ways to better improve our offerings to exceed their expectations. My team and I look forward to welcoming you back or having your family and friends come for a stay. Kindly Regards, Meiske Pingkan Guest Relation Manager

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Awesome..i got no complaint. Definitely be back to Aryaduta. Thank you so much.
Lưu trú 1 đêm vào Tháng 1, 2019
abd trả lời vào 07/02/2019
Dear Mr/Mrs, Warmest greetings from Aryaduta Bandung. Thank you for spending your time in sharing your experience staying with us by expedia. It gives us great pleasure to know that you were pleased with our facilities and services and that your stay was an enjoyable one. Aryaduta Hotels Group and all of us at Aryaduta Bandung take pride in providing our guests with the highest standards of hospitality. We look forward to hearing our guests' comments in order that we may find ways to better improve our offerings to exceed their expectations. My team and I look forward to welcoming you back or having your family and friends come for a stay. Warmest Regards, Meiske Pingkan Guest Relation Manager

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2019
abd trả lời vào 01/02/2019
Dear Mr/Mrs, Thank you for choosing Aryaduta Bandung as your preferred hotel to stay and thank you for your rating! We are happy to know that you enjoyed your stay and we are looking forward to having you again as our guest in the hopefully near future. Warmest Regards, Meiske Pingkan Guest Relation Manager

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2019
abd trả lời vào 01/02/2019
Dear Mr/Mrs, Thank you for choosing Aryaduta Bandung as your preferred hotel to stay and thank you for your rating! We are happy to know that you enjoyed your stay and we are looking forward to having you again as our guest in the hopefully near future. Warmest Regards, Meiske Pingkan Guest Relation Manager

8/10 - Tốt

Morten Daugaard

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great for the price
Nice hotel with great breakfast buffet. Well equipped fitness facilities and nice rooftop swimming pool
Lưu trú 4 đêm vào Tháng 1, 2019
Rince Hadiani trả lời vào 30/01/2019
Dear Mr Morten Daugaard Thank you for choosing Aryaduta Bandung as your preferred hotel to stay. We are happy to know that you enjoyed your stay and we are looking forward to having you again as our guest in the hopefully near future. Warmest Regards, Rince Hadiani Guest Relation Officer

10/10 - Xuất sắc

kenji

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
高級ホテル
隣がショッピングモールで裏口から徒歩1分という高立地。 雨が多い季節には威力発揮。 部屋は若干古めですが非常に 静かで快適でした。NHKプレミアムが見れてよかったです。 NHKワールドは見る番組無し。
Lưu trú 2 đêm vào Tháng 1, 2019
abd trả lời vào 26/01/2019
Dear Mr Kenji, Warmest greetings from Aryaduta Bandung! Thank you for spending your time in sharing your experience staying with us by Expedia.. It gives us great pleasure to know that you were pleased with our facilities and services and that your stay was an enjoyable one. Aryaduta Hotels Group and all of us at Aryaduta Bandung take pride in providing our guests with the highest standards of hospitality. We look forward to hearing our guests' comments in order that we may find ways to better improve our offerings to exceed their expectations. My team and I look forward to welcoming you back or having your family,friends or colleague come for a stay. Kindly Regards, Meiske Pingkan Guest Relation Manager

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
convenient location. good service and helpful staff
Lưu trú 3 đêm vào Tháng 1, 2019
abd trả lời vào 16/01/2019
Dear Mr/Mrs, Warmest greetings from Aryaduta Bandung! Thank you for spending your time in sharing your experience staying with us. It gives us great pleasure to know that you were pleased with our facilities and services and that your stay was an enjoyable one. Aryaduta Hotels Group and all of us at Aryaduta Bandung take pride in providing our guests with the highest standards of hospitality. We look forward to hearing our guests' comments in order that we may find ways to better improve our offerings to exceed their expectations. My team and I look forward to welcoming you back or having your family and friends come for a stay. Kindly Regards, Meiske Pingkan Guest Relation Manager

8/10 - Tốt

Indra iskandar

Thích: Nhân viên & dịch vụ, tiện nghi phòng
There a couple of stain in bedaheet, and why now there additional charge with bottle water, its very cheap service you can offer
Lưu trú 1 đêm vào Tháng 1, 2019
Keke trả lời vào 13/01/2019
Dear Mr. Indra Iskandar, . Thank You for sharing your experience at Aryaduta Bandung. However, we really sorry to learn about stain in the bedsheet in your room during stayed with us and we did not manage to meet your expectations.We will look into this issues and take correction actions where appropriate. We will certainly take the opportunity to share your comments to improve our service and facility in our hotel. We really hope that there will be other occasions for you to come back in the future. Warmest Regards, Meiske Pingkan Guest Relation Manager

10/10 - Xuất sắc

Dahlia

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
We had awesome experience staying in Aryaduta. Great location, next to Bandung Indah Plaza. And also close to Trans Studio, really pleasant and clean rooms. The staffs are so friendly, incredibly helpful and generous with their time and advice. We stayed with our two boys and they were so happy.
Lưu trú 4 đêm vào Tháng 12, 2018
Keke trả lời vào 13/01/2019
Dear Mrs. Dahlia, Thank You for choosing Arayduta Bandung as your preferred hotel to stay. We are happy to know that you enjoyed your stay and we were looking forward to having you again as our guest in the hopefully near future. Warmest Regards, Meiske Pingkan Guest Relation Manager

6/10 - Được

Anna

Thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Không thích: Nhân viên & dịch vụ
Noe, reception staff its not acceptable
I was check in at midnight time, tired and sleepy with my family. at first was serve by young man, a nice person but then transferred by a senior staff by his own decision (this senior staff, Noe ?) He was act as superior person and less nice, swipe my card twice in his edc machine, but don't show any proof it wasn't succeed, so I need to check my self on my phone banking. Was asks for more sleeper due to cold tile but didn't get it until check out. after check out was using toilet in lobby area, there are 2 regular room and one for disabilities, but one was occupied and the other one had damaged door so cant be closed. I used one for disabilities and its very dirty with after used tissue
Lưu trú 1 đêm vào Tháng 1, 2019
keke trả lời vào 13/01/2019
Dear Mrs/Ms. Anna, Thank you very much for choosing Aryaduta Bandung as your choice of residence while staying in Bandung.It was really pleasure to have you staying with us. However, we really sorry to learn about the area where we did not manage to meet your expectations. We will look into this issues and take corrective actions where apporopriate. We should be high concerned again regarding our team hospitality to give our best service to the guest as well. We will certainly take the opportunity to share your feedback to improve our service and facility with the rest of the team. Hopely that there will be other occasionsfor you to come back in the near future. Warmest Regards, Meiske Pingkan Guest Relation Manager

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
great holiday with arya duta bandung, recomended...
Lưu trú 2 đêm vào Tháng 12, 2018
keke trả lời vào 14/01/2019
Dear Mr/Mrs Anonymous, Thank your for choosing Aryaduta Bandung as your preferres hotel to stay and recommending us to other travelers. We are happy to know that you enjoyed your stay and we are looking forward to having you again as our guest in the hopefully near future. Warmest Regards, Meiske Pingkan Guest Relation Manager

10/10 - Xuất sắc

Haryanto

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
I got a room facing the mountains and the view is fabulous. The room is spacious. The bed is nice (although you can see that it's a bit old as it tilts slightly downwards), anyway it's still fluffy & I had pretty good sleep. Toilet is quite ok, the only bad thing about it is the water doesn't go down the drain so fast, so you may experience a little ponding (for both the bath tub and wastafel). The hot water is warm with heavy flow.
Lưu trú 2 đêm vào Tháng 12, 2018
keke trả lời vào 13/01/2019
Dear Mr. Haryanto, Thank You very much for choosing Aryaduta Bandung as your preferred hotel to stay! It was a real pleasure to have you staying with us. However, we really sorry to learn about the area where we did not manage to meet your expectations. We will look into this issues and take maintenance action where appropriate. We will certainly take the opportunity to share your feedback to improve our service and facility with the rest of the team. We really hope that there will be other occasions for you to return in the near future. Warmest Regards, Meiske Pingkan Guest Relation Manager