After traveling for 10 years over 122 countries and travel in Thailand since 2005 more than 15 times i can definitely say to you that this is the WORSE hostel ever, ever, ever i've been in my whole entire life in all the meanings of the words. First it all, the Hotel: Dirty,Old fashion, Stinky and full of "wild animals" acting like host and give u the good welcome at your coming: Rats and Cockroach in every where. There is not a real lobby, is full of table and chairs of the restaurant near there that "invaded" the place for their service. Internet doesn't work in the room, u must to going down to the reception to use it and actually is really slow. I stayed at "superior"(what ironic word to describe that room) room, that basically seems like a old prision, one dirty and broken mattress with a really old Tv that should be in a Natural History museum coz has over 50 years at least. There is not windows on the room(just on toilet) and really stinky toilet. About Staff: HORRIBLE. The young lady(ladyboy) there is definitely the rudest staff i've ever met in my life. She(or him) doesn't care about nobody, try to ask something and she doesn't answer u properly or she refuse to do it, so i laughed in her face many times. My recommendation to you: DON'T WASTE your money and i hope Hotel.com remove it this Horrible place coz nobody deserve to spent their holidays and have this kind of experiences. ZERO Tolerance with this unpleasant "hotel".