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Nhận xét về Mövenpick Hotel Sukhumvit 15 Bangkok

5 out of 5
Mövenpick Hotel Sukhumvit 15 Bangkok
47 Sukhumvit 15, Klongtoey Nua, Wattana, Bangkok

Nhận xét

8,4

Rất tốt

Đánh giá 10 - Xuất sắc. 444/1003 nhận xét" "
Đánh giá 8 - Tốt. 375/1003 nhận xét" "
Đánh giá 6 - Được. 101/1003 nhận xét" "
Đánh giá 4 - Kém. 63/1003 nhận xét" "
Đánh giá 2 - Tồi. 20/1003 nhận xét" "

8,6/10

Sạch sẽ

8,6/10

Nhân viên & dịch vụ

8,4/10

Tiện nghi, dịch vụ

8,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,0/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

George

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Wizlow

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 6 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Yuichi

Lưu trú 2 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

K

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
NICE!
Lưu trú 2 đêm vào Tháng 5, 2024
Guest Relations Team trả lời vào 05/05/2024
Dear K,Thank you for your kind feedback! We're delighted to hear that you had a pleasant experience. If there's anything else we can assist you with or if you have any further comments, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future for another enjoyable stay!

10/10 - Xuất sắc

Hemant

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Walkable to all the places.
Lưu trú 5 đêm vào Tháng 4, 2024
Guest Relations Team trả lời vào 05/05/2024
Dear Hemant,Thank you for your kind words! We're glad to hear that our location met your needs and made your stay enjoyable. If you have any further questions or if there's anything else we can assist you with during your time here, please don't hesitate to reach out. We're dedicated to ensuring that you have a memorable and comfortable stay with us. We look forward to hosting you again in the future!

8/10 - Tốt

vishal

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property can serve better breakfast
Lưu trú 4 đêm vào Tháng 4, 2024
Guest Relations Team trả lời vào 24/04/2024
Dear vishal,Thank you for your feedback. We appreciate your input and are always looking for ways to enhance our services. We will certainly take your suggestion into consideration to improve our breakfast offerings. If you have any specific recommendations or preferences, please feel free to share them with us. Your satisfaction is our priority, and we strive to provide the best experience possible for our guests. We hope to have the opportunity to welcome you back and exceed your expectations in the future.

10/10 - Xuất sắc

Fakhrdin

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great customer service and representatives
Lưu trú 3 đêm vào Tháng 4, 2024
Guest Relations Team trả lời vào 23/04/2024
Dear Fakhrdin,Thank you for your great score! We are looking forward to welcoming you back.

10/10 - Xuất sắc

George

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I always stay at Movenpick at least once during a visit to Thailand, great staff and decent food.
Lưu trú 4 đêm vào Tháng 4, 2024
Guest Relations Team trả lời vào 23/04/2024
Dear George,Thank you for your loyalty and feedback! We're thrilled to hear that you always choose to stay with us during your visits to Thailand and that you find our staff great and our food decent. Your continued support means a lot to us, and we look forward to welcoming you back for another enjoyable stay.

8/10 - Tốt

RICHARD

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
great location, good value, good facilities, friendly staff
Lưu trú 1 đêm vào Tháng 4, 2024
Guest Relations Team trả lời vào 18/04/2024
Dear RICHARD,We're thrilled to hear that you enjoyed your stay with us! It's wonderful to know that our location, facilities, and friendly staff met your expectations. Providing good value and a positive experience for our guests is always our goal. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another fantastic stay in the future!Best Regards,Guest Relations Team

10/10 - Xuất sắc

Amelia

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff at the Movenpick were so kind to us and helpful with all of our requests. We loved the pool, the chocolate hour, and the clean room. If I had one small issue it was that our key cards kept deactivating, making us need to ask for help with getting in the room several times - I'd suggest the hotel looks into getting this fixed. Otherwise, it was a fantastic stay. Very grateful to the staff for their hard work and the great job they do.
Lưu trú 3 đêm vào Tháng 4, 2024
Guest Relations Team trả lời vào 18/04/2024
Dear Amelia Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay at Movenpick and that our staff provided you with excellent service. It's wonderful to know that you appreciated amenities like the pool, chocolate hour, and the cleanliness of your room. We apologize for the inconvenience caused by the key card deactivation issue. Your feedback is invaluable, and we'll definitely look into resolving this issue promptly to ensure a smoother experience for our guests in the future. We truly appreciate your kind words and recognition of our team's hard work.Best Regards,Guest Relations Team

6/10 - Được

Viet Anh

Đi theo nhóm
Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ
The staff at check-in are inattentive. I checked in earlier than other guests. The staff had to make me wait. I was only given the card after I informed them and then had to wait another 15 minutes before they responded straight away.
Lưu trú 3 đêm vào Tháng 4, 2024
Guest Relations Team trả lời vào 15/04/2024
Dear Viet Anh,We're sorry to hear about the inconvenience you experienced during the check-in process. Your feedback regarding the inattentiveness of our staff is concerning, and I apologize for any frustration it may have caused.We strive to provide efficient and attentive service to all our guests, regardless of the time of check-in. We're sorry that we did not meet these standards during your visit. Rest assured, we will address your concerns with our team to ensure that such issues are not repeated in the future.Thank you for bringing this matter to our attention. We appreciate your understanding and hope to have the opportunity to welcome you back for a smoother and more pleasant stay.

10/10 - Xuất sắc

George

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Been coming here for the past four years. Staff is always friendly and amazing.
Lưu trú 1 đêm vào Tháng 4, 2024
Guest Relations Team trả lời vào 12/04/2024
Dear George,It's wonderful to hear that you've been a loyal guest for the past four years! We're thrilled that you've consistently experienced friendly and amazing service from our staff. Your continued support means a lot to us, and we look forward to welcoming you back for many more enjoyable stays in the future.

2/10 - Tồi

Robert

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
Upon checking our room over we noticed that the shower was full of mold. 30 minutes later we were given another room which wasn’t much better. This is our 3rd stay with this property for a total of 8 nights during our recent trip to Thailand. It seems that the tower where you check in is much cleaner than the 2nd tower. I would consider this a 3-4 star due to the lack of cleanliness. Other than that the staff was great.
Lưu trú 1 đêm vào Tháng 3, 2024
Guest Relations Team trả lời vào 25/03/2024
Dear Robert,Thank you for sharing your feedback with us regarding your recent stay. We sincerely apologize for the inconvenience and disappointment you experienced with the cleanliness of your room.Maintaining a clean and comfortable environment for our guests is of utmost importance to us, and we regret that we fell short of meeting your expectations on this occasion. Please rest assured that we take your feedback seriously, and we will address the issues you encountered with our housekeeping team to ensure that similar incidents do not occur in the future.We appreciate your loyalty as a returning guest and regret that your recent experience did not meet your expectations. Your comments regarding the cleanliness of different towers within our property are duly noted, and we will take steps to ensure consistency in cleanliness throughout all areas of the hotel.On a positive note, we're glad to hear that you found our staff to be great, and we thank you for acknowledging their efforts.We value your feedback as it helps us to continually improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable and comfortable stay.Best regards,

4/10 - Kém

Pauline

Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Toilet wldnt flush properly air con vent was extremely noisy and even on lowwasblasting straight towards tge bed. It was so strong you could see the tissue paper flapping in the wind. Towels and bathrobes all had stains that were old and nlooked dirty. They need to ovrrhaul the hotel and imptove tgeir hiusekeeping
Lưu trú 5 đêm vào Tháng 3, 2024
Guest Relations Team trả lời vào 24/03/2024
Dear Pauline,We sincerely apologize for the inconveniences you experienced during your stay. Your feedback regarding the toilet, noisy air conditioning, and cleanliness of towels and bathrobes is concerning, and we take these matters very seriously. Rest assured, we will address these issues promptly with our maintenance and housekeeping teams to ensure that they are rectified. We appreciate you bringing these concerns to our attention, and we hope to have the opportunity to exceed your expectations in the future.

8/10 - Tốt

Bruno

Thích: Nhân viên & dịch vụ
Ist iO. Nahe bei der guten Unterhaltung und Nachtleben.
Lưu trú 1 đêm vào Tháng 3, 2024
Guest Relations Team trả lời vào 25/03/2024
Dear Bruno,Thank you for sharing your feedback with us. We're pleased to hear that you found our hotel's location convenient, close to good entertainment, and nightlife options.Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.

8/10 - Tốt

Dennis

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 3, 2024
Guest Relations Team trả lời vào 24/03/2024
Dear Dennis,Thank you for your great scores! We hope to welcome you back again soon.

10/10 - Xuất sắc

Robert

Đi cùng gia đình
Clean, safe place with friendly staff. We are going back!
Lưu trú 3 đêm vào Tháng 3, 2024
Guest Relations Team trả lời vào 16/03/2024
Dear Robert,We extend our heartfelt gratitude for your exceptional score! Your feedback is highly valued, and we eagerly anticipate the opportunity to host you again in the near future.

8/10 - Tốt

Haridas Jayraj

Khách đi công tác
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was good except for the shower. The water temperature wasn't stable and it became too hot all of sudden and cold after at multiple intervals so it was really hard to have a proper show as i had to avoid the extreme hot water.
Lưu trú 4 đêm vào Tháng 2, 2024
Guest Relations Team trả lời vào 10/03/2024
Dear Haridas Jayraj,Thank you for sharing your feedback with us. We're glad to hear that overall you enjoyed your stay with us. However, we apologize for the inconvenience you experienced with the water temperature in the shower. We appreciate you bringing this matter to our attention, as it helps us improve our services for all our guests.Best Regards,Guest Relations Team

4/10 - Kém

yasuhiro

I can hear the next room well and it's noisy.
Lưu trú 6 đêm vào Tháng 2, 2024
Guest Relations Team trả lời vào 06/03/2024
Dear yasuhiro,Thank you for bringing this to our attention. We apologize for any inconvenience caused by noise from neighboring rooms. We strive to ensure all guests have a comfortable and peaceful stay. Please inform our staff at reception, and we will do our best to address the issue promptly, whether by relocating you to a quieter room or taking other measures to mitigate the noise. Your comfort is important to us, and we appreciate your feedback as it helps us improve our services.

4/10 - Kém

bansri

Đi theo nhóm, Đi cùng gia đình, Đi cùng bạn đồng hành
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This property felt grubby. The hallways stunk of cigarette smoke even though its supposed to be non-smoking. The room was not clean. Hair in the bathtub. I found the staff unhelpful. The lobby is nice but that's about it. I wouldn't say this is a 5 star hotel. 3 at best. Book the Amari instead.
Lưu trú 2 đêm vào Tháng 2, 2024
Guest Relations Team trả lời vào 29/02/2024
Dear bansri,We apologize for the unsatisfactory experience you had during your stay. Your feedback is valuable to us, and we will address the issues mentioned to ensure improvements are made.

4/10 - Kém

Khách đã xác thực

Không thích: Sạch sẽ
Not again
The hotel is 10 min walk from Terminal 21 shopping centre The people try to be professional but it not looks like it. The door cards work only 2 out of 10 times had to change them nearly every day. Only one working coffee machine had to wait 5 min for coffee. 20 min for the omelet. Got placed in a room besides the breakfast room because it was to crowded. In a meeting room on the opposite.
Lưu trú 3 đêm vào Tháng 2, 2024
Guest Relations Team trả lời vào 29/02/2024
Dear Valued Guests,We apologize for the inconveniences you experienced during your recent stay with us. Your feedback is invaluable to us, and we will address the issues you've mentioned to ensure a better experience for our guests in the future. We regret that the door cards and coffee machine were not functioning properly and that you had to wait longer than expected for services. Additionally, we apologize for the inconvenience of being placed in a room near the breakfast room and meeting room. Please know that we take your feedback seriously and will work diligently to improve in these areas. If you would like to discuss your experience further or if there's anything else we can assist you with, please don't hesitate to reach out to us. We hope to have the opportunity to welcome you back and provide you with a much-improved experience.

10/10 - Xuất sắc

Sanne

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Dejligt og behageligt ophold
Lækkert hotel i centralt område. Vores værelse var dejligt og rummeligt, dog med lidt kedelig udsigt. Vi fik dejlig morgenmad og oplevede super service fra personalet.
Lưu trú 2 đêm vào Tháng 2, 2024
Guest Relations Team trả lời vào 22/02/2024
Dear Sanne,Thank you for sharing your experience with us! We're glad to hear that you enjoyed your stay at our hotel and found the room lovely and spacious. We're sorry to hear that the view from your room was not as exciting as you had hoped, but we're pleased that you had a lovely breakfast and experienced great service from our staff. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back in the future!

10/10 - Xuất sắc

Lars

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Mycket trevlig och hjälpsam personal. Litet pool-område. Men barnpool med två olika djup 👍
Lưu trú 3 đêm vào Tháng 2, 2024
Guest Relations Team trả lời vào 22/02/2024
Dear Lars,We're delighted to hear that you found our staff very nice and helpful during your stay! Thank you for your feedback about the pool area, including the children's pool with varying depths. We're always looking for ways to improve our facilities and services, so we appreciate your input. We hope to welcome you back again soon!

8/10 - Tốt

CHI YIN

Lưu trú 6 đêm vào Tháng 2, 2024
Guest Relations Team trả lời vào 20/02/2024
Dear CHI YIN,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you really enjoyed your stay at our hotel.Best Regards,Guest Relations Team

8/10 - Tốt

Andy

Lưu trú 1 đêm vào Tháng 2, 2024
Guest Relations Team trả lời vào 20/02/2024
Dear Andy,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you really enjoyed your stay at our hotel.Best Regards,Guest Relations Team

6/10 - Được

PUI YEE

Thích: Nhân viên & dịch vụ
較舊,房間清潔度一般,自助早餐不好吃
Lưu trú 6 đêm vào Tháng 2, 2024
Guest Relations Team trả lời vào 20/02/2024
Dear PUI YEE,Thank you for sharing your feedback with us. We're sorry to hear that your experience didn't meet your expectations. Your comments regarding room cleanliness and the buffet breakfast are duly noted, and we will address these issues with our team to ensure improvements are made. We appreciate your honesty, and we hope to have the opportunity to better serve you in the future. Best Regards,Guest Relations Team

4/10 - Kém

Marianne

Khách đi công tác
Không thích: Sạch sẽ, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 2, 2024
Guest Relations Team trả lời vào 22/02/2024
Dear Marianne,Thank you for sharing your experience at Movenpick Sukhumvit. We regret to hear that your stay did not meet your expectations. If you encountered an issue or have a specific comment you'd like to address, feel free to provide more details, and I'd be happy to assist you further.

8/10 - Tốt

Stewart

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Really elegant and clean. Love the rooftop pool and bar. Rooms a little small.
Lưu trú 2 đêm vào Tháng 2, 2024
Guest Relations Team trả lời vào 20/02/2024
Dear Stewart,We're delighted to hear that you found our hotel elegant and clean, and that you enjoyed our rooftop pool and bar. Your feedback regarding the room size is duly noted, and we appreciate your input. If there's anything else we can do to improve your experience or accommodate your needs better, please feel free to reach out to us. Best Regards,Guest Relations Team

6/10 - Được

Christopher

Đi cùng gia đình
Lưu trú 2 đêm vào Tháng 2, 2024
Guest Relations Team trả lời vào 10/02/2024
Dear Christopher,We're sorry to hear that you had a less than satisfactory experience during your stay. Your feedback is important to us, and we would like to understand more about what may have caused your disappointment. If there's anything specific you'd like to share or any concerns you'd like us to address, please feel free to reach out to us directly. We value your feedback and are committed to making improvements wherever possible. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

8/10 - Tốt

TSUNG-HSING

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Guest Relations Team trả lời vào 07/02/2024
Dear TSUNG-HSING,Thank you for your positive feedback! We're glad to hear that you had a great experience during your stay with us. If you have any specific comments or suggestions for improvement, please feel free to share them with us. We appreciate your support and hope to welcome you back again soon!

8/10 - Tốt

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Location is a bit far to walk to Terminal 21. Hotel does provide transport to T21 if you can wait for the next available. I felt breakfast spread is catered more for guests from India and middle east. Cafe latte taste can be improved. Overall I am happy with the stay at this hotel.
Lưu trú 3 đêm vào Tháng 1, 2024
Guest Relations Team trả lời vào 01/02/2024
Dear Valued Guest,Thank you for taking the time to share your feedback with us. We appreciate your observations and are pleased to hear that overall, you had a satisfactory stay at Movenpick Hotel Sukhumvit 15 Bangkok.We've noted your comments about the location and breakfast spread, and we'll certainly take them into consideration for future improvements. Your insights are valuable as we strive to enhance our services to meet the diverse preferences of our guests.We hope to have the opportunity to welcome you back in the future.

10/10 - Xuất sắc

Teerapong

Lưu trú 1 đêm vào Tháng 1, 2024
Guest Relations Team trả lời vào 01/02/2024
Dear Teerapong,Thank you for choosing Movenpick Hotel Sukhumvit 15 Bangkok for your recent stay. We appreciate your feedback and are delighted to know that you had a positive experience with us.We look forward to welcoming you back in the future. Safe travels!

10/10 - Xuất sắc

Michael

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Convenient and clean
Lưu trú 3 đêm vào Tháng 1, 2024
Guest Relations Team trả lời vào 26/01/2024
Dear Michael,Thank you for taking the time to share your thoughts on your recent stay. We're pleased to hear that you found our hotel convenient and clean. Your feedback is important to us, and we look forward to the opportunity to welcome you back for another enjoyable experience.

10/10 - Xuất sắc

Sungjin

Lưu trú 2 đêm vào Tháng 1, 2024
Guest Relations Team trả lời vào 26/01/2024
Dear Sungjin,Thank you for your great score! Your feedback is important to us, and we look forward to the opportunity to welcome you back for another enjoyable experience.

8/10 - Tốt

Oliver

Thích: Nhân viên & dịch vụ, tiện nghi phòng
Over rated but still very good
Good comfy bed. Staff were excellent. Decor is dated - cleanliness was average. Breakfast buffet average. Wouldn’t call it 5 star.
Lưu trú 3 đêm vào Tháng 1, 2024
Guest Relations Team trả lời vào 26/01/2024
Dear Oliver,We appreciate your honest feedback regarding your recent stay. It's great to hear that our staff provided excellent service and that you found the bed comfortable. However, we also take note of your comments about the decor, cleanliness, and breakfast buffet. Your insights are valuable, and we'll use them to enhance our guest experience. Thank you for choosing us, and we hope to have the opportunity to welcome you back.

4/10 - Kém

Anes

Đi cùng gia đình
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Guest Relations Team trả lời vào 26/01/2024
Dear Anes,If you have any specific suggestions or if there's anything else you'd like to share about your stay, please feel free to let us know. We value your input as we are always looking for ways to enhance our guests' experience.

6/10 - Được

Benny hung hee

Lưu trú 4 đêm vào Tháng 1, 2024
Guest Relations Team trả lời vào 26/01/2024
Dear Benny hung hee,Your feedback is appreciated. If you have any specific suggestions or if there's anything else you'd like to share about your stay, please feel free to let us know. We value your input as we are always looking for ways to enhance our guests' experience.

2/10 - Tồi

Shou Chieh

Lưu trú 1 đêm vào Tháng 1, 2024
Guest Relations Team trả lời vào 26/01/2024
Dear Shou Chieh,Your feedback is appreciated. If you have any specific suggestions or if there's anything else you'd like to share about your stay, please feel free to let us know. We value your input as we are always looking for ways to enhance our guests' experience.

10/10 - Xuất sắc

Christina

Lưu trú 1 đêm vào Tháng 1, 2024
Guest Relations Team trả lời vào 26/01/2024
Dear Christina,Your feedback is appreciated, and we look forward to welcoming you back for another pleasant stay in the future.

10/10 - Xuất sắc

Wing Tai

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 1, 2024
Guest Relations Team trả lời vào 26/01/2024
Dear Wing Tai,Thank you for 5/5. We hope to welcome you back again soon.

10/10 - Xuất sắc

Dewan

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Guest Relations Team trả lời vào 26/01/2024
Dear Dewan,Thank you for 10/10. We hope to welcome you back to Movenpick15 again soon.

6/10 - Được

JAIGUN

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
아속역 나나역과 가깝고 호텔 주변은 조용하며 수영장도 나름 괜찮았음. 그런데 모기가 너무 많았고, 호텔시설이 낡아서 드라이어 상태나 세면대 캡 상태가 안좋아서 불편함이 있었음. 조식은 가짓수는 많지만 먹을게 별로 없어서 그저그랬음.
Lưu trú 3 đêm vào Tháng 1, 2024
Guest Relations Team trả lời vào 24/01/2024
Dear Jaigun,Thank you for sharing your experience with us. We're pleased to hear that you appreciated the proximity to Asoke and Nana Stations, the quiet surroundings, and the swimming pool. We apologize for the inconvenience caused by mosquitoes and the condition of certain facilities. Your feedback is important, and we'll use it to make improvements. We hope to have another chance to welcome you and exceed your expectations.Best Regards,Guest Relations Team

10/10 - Xuất sắc

Simon

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
A very nice hotel made all the better through the exceptional service.
Lưu trú 2 đêm vào Tháng 1, 2024
Guest Relations Team trả lời vào 16/01/2024
Dear Simon,Thank you for taking the time to share your positive feedback about your recent stay at our hotel. We are delighted to hear that you had a very nice experience, and we appreciate your kind words about our exceptional service.Our team works hard to ensure that our guests have a memorable and enjoyable stay, and it's rewarding to know that their efforts have contributed to your positive impression of the hotel.We value your input and use it to enhance our services further.Thank you once again for choosing to stay with us. We look forward to welcoming you back in the future for another wonderful experience.Best regards,

8/10 - Tốt

Edward R A

Lưu trú 6 đêm vào Tháng 1, 2024
Guest Relations Team trả lời vào 12/01/2024
Dear Edward R A, Thank you very much for sharing your feedback with us! We are looking forward to your next visit in Bangkok.

6/10 - Được

NACHI

Đi cùng gia đình và trẻ nhỏ
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
5つ星ホテルなので一通りの設備とサービスは整っています。立地は多少不便ですが、リゾート感が気に入り選びました。ホテルからワンウェイのトゥクトゥクのシャトルがあります。 今回はエグゼクティブラウンジが利用できる部屋に泊まり、アーリーチェックイン可能だったので予約時に入力した時間に行きましたが、満室なので対応できないとのこと。それなら前もって連絡するべきだと思いました。また、カードキーがチェックアウト前日に突然使えなくなり、屋上プールから部屋に戻れなく大変困りました。寒い思いをして濡れたままフロントへ行き確認してもらうと、1日早いチェックアウトの設定になっていてキーが無効になっていたとのこと… スタッフは堅くなくフレンドリーです。 屋上プールやバーも雰囲気が良く、よかったです。
Lưu trú 4 đêm vào Tháng 1, 2024
Guest Relations Team trả lời vào 12/01/2024
Dear NACHI,Thank you for taking the time to share your detailed feedback about your recent stay with us. We appreciate your positive remarks about the facilities and services offered at our 5-star hotel. It's great to hear that you enjoyed the resort feel and the amenities, including the rooftop pool and bar.We sincerely apologize for the inconvenience you experienced with your card key. We understand the importance of a seamless and comfortable stay, and we regret that we fell short of your expectations in these instances. Rest assured, we will address these issues with our team to prevent such occurrences in the future.Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back and provide you with an even better experience.Thank you for choosing Movenpick. We look forward to the chance to host you again.

10/10 - Xuất sắc

Olivier

Lưu trú 1 đêm vào Tháng 1, 2024
Guest Relations Team trả lời vào 12/01/2024
Dear Olivier, Thank you very much for your great score!

10/10 - Xuất sắc

KWANG PYO

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
급하게 간 여행이라 방콕에 대한 정보가 아예 없어서 솔직히 잘 알아보지 못하고 예약했는데...뜻밖에 좋았어요 가격대비요.사람들도 친절하고 호텔도 깨끗 수영은 안했지만 수영장도 좋더라구요 아속까지 걸어서 10분인데 걸어다닐만 했어요 터미널21가서 밥도 먹구요~초코뷔페도 무료로 즐기구요
Lưu trú 2 đêm vào Tháng 12, 2023
Guest Relations Team trả lời vào 12/01/2024
Dear KWANG PYO,Thank you for sharing your feedback! We're delighted to hear that you had a positive experience during your stay. It's great to know that you found the hotel clean, the staff friendly, and enjoyed the amenities, including the swimming pool. We appreciate your recommendation to explore the Asok area and visit Terminal 21.We look forward to welcoming you back in the future!Safe travels,

6/10 - Được

Hiroto

Lưu trú 3 đêm vào Tháng 12, 2023
Guest Relations Team trả lời vào 12/01/2024
Dear Hiroto, thank you for your review. Should you have any comments to share, please contact us at hotel.sukhumvit15@movenpick.com.

10/10 - Xuất sắc

Ian Andrew

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great breakfast buffet.
Lưu trú 3 đêm vào Tháng 12, 2023
Guest Relations Team trả lời vào 08/01/2024
Dear Ian Andrew,Thank you for the great score. We hope to welcome you back soon.

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2023
Guest Relations Team trả lời vào 08/01/2024
Dear Valued guest,Thank you for 10 scores! have a great day.