2/10 - Tồi
Anjana
29/04/2026
Thích: Tiện nghi, dịch vụ
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Location very central, easy access to most places, however apartment itself is below zero rating. It requires full maintenance and deep cleaning. The whole apartment was dirty, dusty with broken equipment (coffee machine that has not been cleaned in years, kettle, taps, showers, curtains, table tops all not changed ever it seemed, towels and bed linen just washed repeatedly and reused), walls with molds and required maintenance and painting especially smelly bathroom due to mould.
Company like Expedia and Wonderful Italy should check every nook and corner of the apartment before listing it if they care about their brand and reputation.
Notified these issues with the pictures to the Wonderful italy team on WhatsApp and even though they seemed to be taking action about it, nothing happened. It's like talking to the customer service with nice words no action.
Getting access code wasn't until the day of check- in so have to keep patience and coordination with the customer service team otherwise prepare to be anxious. Also,some sort of agreement signing, segregating waste yourself and no housekeeping. You also have to wash your dishes since no housekeeping. It's all in the house manual.
Not recommended until they fix these issues and make it smoother process as many other B&Bs are.
Anjana
Lưu trú 5 đêm vào Tháng 4, 2026
