Khách sạn Ben Lomond

"This place makes you feel right at home. When a person is traveling, regardless of the purpose or duration of the travel, these people are away from their own lives, homes, comfort zones, friends, family, etc. Therefore, these travelers need and want a place to stay that is so wonderfully cozy and peaceful, so they can relax, destress, unwind, and feel right at home! (Even if they are thousands and thousands of miles away from home), and this place hit the nail on the head,"

"Decent enough for the night. Shower poor. Expect more for the price but rooms in Queenstown are crazy, so probably in line."

"We just stayed for 5 nights, there was 5 of us. It was a perfect size for all of us. Simple kitchen amenities but all we needed to get by. Staff were fantastic , and our room had only been freshly painted and carpeted 2 weeks prior. Very Clean and tidy. The only thing I think could be handy is some flyers for activities and info around buses, as we needed support for my mother who was unable to walk to town. Great little affordable accommodation"

"Comfortable room. Warm and cozy"

"The location was excellent being walking distance to main downtown areas. However, the room was not as clean as we had hoped for. We found a beanie under the couch, there were moth balls on the ceilings, and our heater wasn’t working the first night. Overall, customer service was good but we were just a bit disappointed in the overall cleanliness."

"Clean and warm"

"The room was clean and warm. The lodge is close to town and good value. No kitchen though but they serviced the room every day which is good."

"It was a quick walk to shops and great food options. Parking was available on site. The staff was great when I asked questions, they were very helpful. The room was beautiful! I slept so well. I had a great stay! I would stay there again. I also used the mini fridge and the kettle."

"Lovely rooms, great feel to it"

"Amazing views"

"Awesome staff, checkin was a breeze. Personally shown to my room, this almost never happens anymore so it was a very nice touch."

"The Heartland is being renovated so from the outside it looks a little worn but the room was amazing with beautiful views across the lake . The room was spacious and heating was spot on. Would definitely stay here again"

"We booked this for 2 couples and had plenty of room. We each ensuites which was fantastic! Kitchen was great but a small note there weren't any oven dishes so we could keep food warm. We managed though with oven safe crockery. Only a short walk to town or $10 uber. Would definitely book again."

"Good"

"The staff knew it was my birthday so on the day they left a card with wishes and a pack of chocolates. Such personalised service. Made my stay very memorable."