Khách sạn Brasside , Durham

"Excellent quiet location, nice room and good food. Enjoyed my overnight stay. "

"Bathroom is very neglected. Dirty around the shower screen and the bath panel was rotten. Rest of the room was clean "

"Mooi en grote kamer, lounge en restaurant. Maar waarom houten vloeren, het piept en kraakt, heel irritant"

"Great hotel with lots of activities for the kids. Gym was huge with lots of equipment and classes. We had a family suite which was huge with separate bedrooms for kids and adults. Only small let downs were the shower pressure being terrible, hotel was super hot even though it wasn’t a warm day, but the did provide us with fans. Breakfast had a great selection but gluten free options ran out quickly and weren’t replaced."

"The room was really warm even after adjusting the thermostat. Price of meals and drinks were fair. The staff great."

"Cosy clean luxurious "

"We had a lovely 2 day break at the Park Head Hotel. Everyone was so welcoming and friendly. Breakfast and dinner were delicious and top quality. Our dog, Tilly was well looked after too. Barnard castle and the surrounding area are beautiful with some great walks along the river."

"Pleasant stay. Clean room. A not too loud alarm did disturb our sleep a little but it must have been nothing untoward? - fire regulations said to wait in bedroom until otherwise advised... fortunately no such advice was forthcoming!"

"Proper traditional English hotel! Centre of Hartlepool. Reception staff very friendly as were cleaning staff I met. Quiet despite location and easy walking distance to transport networks."

"Comfy room, generous towels. Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service. There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old...

"Great hotel for the money. Room was better than a lot of Premier Inns these days. Very helpful staff. Would stay again. "

"Rooms a bit dated but fine and comfortable. Smart TV recently installed which was good addition. Staff very helpful and approachable. Food good. Bar busy as a popular wedding venue. Third stay here and will return again. Good value and great location. "

"Definitely not a 4 star property. It was decent but not great. It is the only place I've ever stayed where the wifi signal doesn't even reach the 2nd floor - we couldn't use it at all. The floor squeaked and creaked with every step. I understand that it's an older building but it wasn't ideal."

"Very friendly welcome from Anna. Free car parking. Room was upgraded. Everything in room I needed. Lovely breakfast. Would recommend."

"Staff very friendly and helpful. Slight mistake when checking in but this was resolved with no fuss. Hotel is excellently located and wonderful big rooms with plenty of character and no noise at all overnight."

"Great breakfast in room "

"Paid £50 to have my 2 small dogs stay with me for 1 night in a dog-friendly room. But then was told by reception staff that, because I booked through Expedia, I was not entitled to a water bowl or bed for them - which I would have been had I booked direct. Madness. Also not impressed with car parking - run by an ANPR company with hefty fines, even for hotel residents."

"Good breakfast and convenient to the city sites. Pay parking on the streets, but not expensive. Only small cars fit in spaces close by."

"Good free breakfast for all guests although we were charged extra by Expedia which was annoying. Dated decor in the rooms but clean bathroom. Our room was very cold and the heating only worked intermittently (we turned the radiator to full but it came on for about an hour one night and roasted us on the final night, two other nights had no heating at all). Parking was ok but we got the last available space on a couple of days after going out… I think you can park in the approach road for free...

"Excellent stay with my son"