Hello Nick and thank you for taking the time to share your review. We are very sorry and concerned to hear of this feedback regarding your stay. We would love the opportunity to discuss this with you further and ask you to contact us directly at your earliest convenience. Thank you and we look forward to connecting soon.

Thank you for your review ROD. We're thrilled that you enjoyed the design and the service given by our fantastic talent. Thank you for the feedback you have provided and please know that it has been shared with the relevant departments for follow up. We very much hope to see you again soon.

Thank you for taking the time to give us a 5-star review Eriko! We hope there will be an opportunity to welcome you back again.

Thank you for taking the time to give us a 5-star review Alatoi! We hope there will be an opportunity to welcome you back again.

Hello Jessica and thank you for taking the time to share your review. We are very sorry and concerned to hear of this feedback regarding your stay. We would love the opportunity to discuss this with you further and ask you to contact us directly at your earliest convenience. Thank you and we look forward to connecting soon.

Thank you Juie for the glowing review and perfect 5! We're thrilled you had a great time while with us and we hope to welcome you back again soon.

Thank you for taking the time to give us a 5-star review Kate! We hope there will be an opportunity to welcome you back again.

Thank you for taking the time to give us a 5-star review Haley! We hope there will be an opportunity to welcome you back again.

Thank you Natasha for taking the time to leave a review. Whilst we're thrilled you enjoyed the hotel and your kind words regarding our talent, we are disappointed that we missed several opportunities to really wow you. Please know that your comments have been shared with our team for review and training. We hope to welcome you back in the future to show you a truly flawless stay.

Thank you so much for the 5-star review Biljana. We’re so pleased to read you had a fantastic stay with us and that you enjoyed our hotel! We hope there will be an opportunity to welcome you back again.

Thank you so much for the fantastic review Rodney! We are so pleased to hear you had such a wonderful experience with us and we’re so excited to welcome you back on your next stay! Thank you again for all the kind words mentioned about our hotel and talent.

We’re so glad to hear that you had an amazing stay with us Norm and that you loved our guestrooms with their ideal location. We hope to welcome you back again soon.

Thank you for taking the time to give us a 5-star review Nick! We hope there will be an opportunity to welcome you back again.

Thank you for taking the time to give us a 5-star review Perin! We hope there will be an opportunity to welcome you back again.

Thank you so much for the fantastic review Mark! We are so pleased to hear you had such a wonderful experience with us and we’re so excited to welcome you back on your next stay! Thank you again for all the kind words mentioned about our hotel and talent.

Thank you so much for the fantastic review Kristy! We are so pleased to hear you had such a wonderful experience with us and we’re so excited to welcome you back on your next stay!

Thank you for taking the time to give us a 10-star review Hyongjoe! We hope there will be an opportunity to welcome you back again.

Thank you for your review Leanne. We're thrilled that you enjoyed the service given by our fantastic talent. Thank you for the feedback you have provided and please know that it has been shared with the relevant departments for follow up. We very much hope to see you again soon.

Thank you so much for the fantastic review! We are so pleased to hear you had such a wonderful experience with us and we’re so excited to welcome you back on your next stay!

Thank you Melanie for the glowing review! We're thrilled you had a great time while with us and we hope to welcome you back again soon.

Thank you Glen for the glowing review and perfect 5! We're thrilled you had a great time while with us and we hope to welcome you back again soon.

Thank you for taking the time to give us a 10-star review Kia!

Thank you for taking the time to give us a 5-star review Ching! We hope there will be an opportunity to welcome you back again.

Thank you David for the glowing review and perfect 5! We're thrilled you had a great time while with us and we hope to welcome you back again soon.

Thank you for taking the time to give us a 5-star review John!

We’re so glad to hear that you had an amazing stay with us Tian and that you loved our guestrooms with their ideal location. We hope to welcome you back again soon.

We’re so glad to hear that you had an amazing stay with us Bill and thank you for the kind words! We hope to welcome you back again soon.

Wow thank you so much for the outstanding review Stephen, your feedback has absolutely made our day! You certainly made the most of your stay with us experiencing all of our facilities and the incredible views of the Brissy River are a definite treat. We hope to welcome you back for another stay soon, hopefully for longer next time!

Thanks for taking the time to leave us a review Melissa. We’re so pleased to read you enjoyed our funky hotel design and buffet breakfast at The Lex! We very much hope to see you again soon.

Thank you for taking the time to give us a 5-star review Kyla!

Thank you for taking the time to give us a 5-star review Andrew!

Thank you for taking the time to give us a 10-star review Jeong!

Thanks for taking the time to leave us a review Collette. We’re so pleased to read you enjoyed our funky hotel design and buffet breakfast at The Lex! We very much hope to see you again soon.

Thank you Wendy for the glowing review and perfect 5! We're thrilled you had a great time while with us and we hope to welcome you back again soon.

Hi Julie, we’re so glad to hear that you and your family had an amazing stay with us and loved our hotel. Thank you so much for taking the time to share your positive experience.

Thank you for taking the time to give us a 10-star review Bridget! We hope there will be an opportunity to welcome you back again.

Hello Sheri and thank you for taking the time to share your review. We are very sorry and concerned to hear of this feedback regarding your stay. We would love the opportunity to discuss this with you further and ask you to contact us directly at your earliest convenience. Thank you and we look forward to connecting soon.

Thank you for taking the time to give us a 10-star review Juri!

Thank you for taking the time to give us a 5-star review Cameron!

Thank you so much for the fantastic review Mirim! We are so pleased to hear you had such a wonderful experience with us and we’re so excited to welcome you back on your next stay! Thank you again for all the kind words mentioned about our hotel and talent.

Thank you for taking the time to give us a 5-star review Julie! We hope there will be an opportunity to welcome you back again.

Hi Christy and thank you for your review though we're sorry that there were some aspects that fell short of expectations. Please note that our team are always able to take requests which may be subject to availability. We hope there will be an opportunity to welcome you back again.

Thank you so much for the fantastic review Glen! We are so pleased to hear you had such a wonderful experience with us and we’re so excited to welcome you back on your next stay!

Thank you so much for the fantastic review Stacey! We are so pleased to hear you had such a wonderful experience with us and we’re so excited to welcome you back on your next stay! Thank you again for all the kind words mentioned about our hotel and talent.

Thank you for taking the time to give us a 10-star review Lap Ching! We hope there will be an opportunity to welcome you back again.

Thanks for taking the time to leave us a review Craig. We’re so pleased to read you enjoyed our funky hotel design and buffet breakfast at The Lex! We very much hope to see you again soon.

Thank you for taking the time to give us a 4-star review Hong! We hope there will be an opportunity to welcome you back again.

Hi Dominic and thank you for your review following your stay. We are sorry and disappointed to hear of the short falls with your room. Further to our conversation and your correspondence with our W Insider, please know that we have shared this with our teams for further review and training. Thank you again and we hope to welcome you back to W Brisbane again in the future.

Thank you for taking the time to give us a 5-star review Kerri!