Cottages in Butte County

"Beautiful area. Enjoyed the rooftop hot tubs. Saw lots of wildlife during our day. Food at the latchstring restaurant was very good. We always enjoy staying here."

"Yes everything was great"

"Pet area rather small + in need of cleaning more frequently. Mattress uncomfortable (felt spring though pad and side of mattress looked like it had collapsed/been compromised)"

"To start, the signage is being changed over and is currently painted over like it had been sold. We got there early, but there was only one other vehicle in the parking lot, so we were concerned the property was shut down when we first pulled up. The lady at check in was very kind, especially since I'd messed up and one of the rooms I'd reserved had not been fully canceled. She helped me figure out which one I needed to fix. You can tell they are in the midst of a renovation, and I'm sure it will be great once it's complete, but in the meantime, it was pretty rough. The room we stayed in had an arcade game and has had some updates with decorations and furniture. The mattresses have to be fairly new, and were comfortable. There's an almost full sized fridge, which was awesome for snacks and drinks. Unfortunately there were chip crumbs left behind from a previous guest, and the property is very dated and worn down. The hot tub was not working, which was a main reason we wanted to stay there. The pool area is neat because there is a roof that opens, and my kids had fun in the pool."

"Friendly staff clean room "

"What they don't tell you is parking at their hotel is $15.88/day in addition to the nightly charge + taxes. The mattress was not comfortable. The shower doors didn't close all the way and water leaked on the floor. We turned the tv off when we went to bed and couldn't get it to turn back on the next morning. Buffet was not good."

"Yes it was good "

"I had emergency surgery and needed to reschedule our stay. Over ten attempts to reschedule, all unsuccessful. Each time, I was told I would be charged anywhere from $209, to over $500. Same room, just different dates. I was also told I would not be allowed a chair in the back of the venue for a concert, that I could sit in “ the bathroom”. What a terrible facility, horrible customer service. I didn’t want money back, just wanted a chair for the concert, and to reschedule the stay so we could enjoy. Disappointing to say the least. "

"H"