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"Clean - comfortable- nice location "

"Awesome room and service. Very clean. "

"This was such an amazing stay! I've stayed at some of the nicest 5 star hotels in the country, but something about the vibes at this hotel were just perfect. I was staying locally for a medical procedure and it just had the coziest atmosphere. The rooms were immaculate, beds were comfortable, and being my first time at a Drury, I was pleasantly surprised by the Kickback menu at 5:30! It's not luxury food, but it's so nice to have a simple meal and snack without always having to worry about DoorDash or where to eat. The breakfast was also good with a lot of options, and the 3 free drinks for your stay is very generous! The staff here is incredibly friendly. The General Managers at hotels really set the entire tone of the hotel. At many hotels the GM will rarely interact with customers, hiding in their office all day and it really shows. They are a reflection of the hotel. I saw General Manager Steven Kohn at the front desk interacting with guests and even going around during breakfast offering coffee refills! This is above and beyond for a GM at a hotel and I'm genuinely impressed. I wish I remembered everyone's name, but Joann and Eli at the front desk were extremely friendly and accommodating, and the housekeeper for my room, Falisha, was so friendly and helpful! This is such a nice hotel, I was actually sad to leave! I will definitely be back soon. Thank you Drury Independence for such a comfortable and welcoming stay. "

"The staff. Had wonderful thoughtful service once I entered the hotel. Ross was the first who helped and was very helpful in my checking process. Then Danielle which was so helpful in helping with my room a d made helpful ideas with my disability. Once I saw her I had remembered seeing her previously when I stayed. Just as thoughtful, personable put customer first mentality sweet person ever. A good representative for you Hotel. Then the next day I stayed Shay totally the same Ora about her, very helpful as well. Wonderful wonderful staff. "

"staff was good managent was rude I am being charged for my service dogs"

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"Property is extremely clean. Staff is respectful and accommodating. "

"Clean room, great ac and the breakfast was the same each day but it was actually good"

"The accommodations are consistently excellent. Everything is always clean, comfortable and convenient to restaurants and shopping."