"The pictures posted for this resort are 16 yrs old. There is no wifi in any rooms, all the decor is outdated and smells of mold. The views from the balcony are of other rooms roofs. The buffet is always the same, dry, undercooked and no variety. They close everything down at the pool area at 10 pm- lights and all. No drinks or ice unless you hike up an inclined hill in 108 degree weather. The hotdogs for the kids were so old and dry that they looked like sun dried veiny wiener raisin.
The shuttle from the airport never came to pick me up- had to pay a random taxi cash plus tip- because he asked for it- to make it there- plus the hotel had to provide the ride back to the airport back- so paying for the round trip, why did I?
The false advertising of the food, views, rooms, all of it- very deceiving. Making my first time out of the country the worst experience. Told to download the whatsapp to communicate- yet you can’t use it without wifi- which was nonexistent. No phones in any rooms. No room service as advertised because how would I call for it?
Rice in the morning, rice in the evening, rice at supper time.
What a joke and a disappointing vacation"