"Me and my family drove there for hours, just for them to tell us the have a power shortage on half there resort and the main attraction wont be open. They offered me a rain check, obviously I could no do that due to driving hours with multiple kids in the car. I WILL NEVER BOOK WITH THIS RESORT AGAIN NOR DO I RECOMMEND YOU WASTE YOU TIME GOING TO SEE. The staff disregarded us in line went around us to attend to another customer when we were in line. I also booked two rooms and the second building looked like a run down hostile that should be on a scary movie. They would not even upgrade the second room cause they were booked, but no cars in the parking lot. They stated the power outage happened in the morning time. Our check in time was 4:00pm. I think it was more then enough time to contact me and let me know what was going on to see if I could have a refund due to THERE NATURAL DISATER PROBLEM! THEY WERE UNPROFESSIONAL. IT WAS A WASTE OF TIME AND A WASTE OF MY MONEY. NEVER AGAIN!"
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