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"They cancelled on us at the last moment, on the day we were supposed to check in. It was January 1st and I suspect that they simply did not want to work on that day. And we booked several months in advance! We had to quickly find another accommodation (far from what we anted in terms of quality) for an early flight from the Catania airport next morning. Terrible! I would give minus five points. Expedia was great help, though. Its representative gave us 150 One Cash points that we used right away for another hotel. "

"Front desk was very nice and welcomed us with coffee. Room was super clean and modern. Was the perfect place to stay before our flight out the next morning."

"Our stay in Catania was great. The hotel manager went above and beyond helping us on multiple occasions. The area and views from the hotel were less than scenic but a short walk away was the dining, shopping, and historic areas. It was a little unnerving to find the hotel lobby door was locked on the inside so we could not exit without the desk clerk and his key when leaving early."

"The host was extremely helpful and very communicative. She is a 5 star host and had some nice snacks and beverages available for us when we arrived. However, the room itself had mold on the shower door and some type of allergen in the bed sheets as my wife got sick after the one night stay. I would stay there again but the place could use better cleaning."