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"We were very disappointed in the condition of the hotel in general and our room specifically. It smelled like urine and in general appears to not get a good cleaning between guests. The window was so dirty you couldn’t see outside. We didn’t let anything of ours touch any surfaces."

"As always the Grey Gull did not disappoint in beautiful location, staff and all round amenities. As a 20 plus year returning customer who usually books a one bedroom, this time I opted for studio on the upper floor. The porch is not private if there is someone staying in room next door. Instead of a solid privacy divider, it is wide slats providing little privacy from other rooms balcony. My only complaint is that you do not know this prior to booking as most other rooms have private balconies or patios. I would still give Grey Gull a 10!"

"Brand new and beautiful with a good price"

"My kids loved being right by the beach they loved the game room i definitely recommend if you plan to travel with children"

"Hot tub, ocean view, sunsets"

"They were very helpful for our needs."

"The breakfast was good"

"This is the first time staying at this place and it was perfect. I wish we could’ve stayed an extra few nights. This will be our go to place from now on."

"We reserved the Junior Suite on Hotels.com which stated two queen beds with a pull out couch. We checked in and the room they gave us had no pull out. They tried to charge us more stating that the Junior Suite on their website doesn't include a pull out couch bed. We were finally given a new room with a pull out couch and eventually tried to pull it out to make the bed and the couch bed was broken and the worker who came to the room couldn't fix it. We were unable to use the bed. We brought up the issue at checkout and the front desk spoke with the "manager" and they informed us that we could not get a discount even though we paid for the pull out couch and couldn't use. My husband stated his displeasure to the front desk worker who replied "Oh well". We enjoyed the hotel in the past but will look at different venue in the future. Front desk workers who were helpful and friendly were Jamie and Raven."