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Nhận xét về Krishnavalsam Regency

3 out of 5
Krishnavalsam Regency
Inner Ring Road, North Nada, Guruvayur, XVIII/311, Chavakkad, Kerala

Nhận xét

6,0
Đánh giá 10 - Xuất sắc. 0/5 nhận xét" "
Đánh giá 8 - Tốt. 1/5 nhận xét" "
Đánh giá 6 - Được. 3/5 nhận xét" "
Đánh giá 4 - Kém. 1/5 nhận xét" "
Đánh giá 2 - Tồi. 0/5 nhận xét" "

5,2/10

Sạch sẽ

6,8/10

Nhân viên & dịch vụ

5,6/10

Tiện nghi, dịch vụ

5,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

6,0/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

Baiju

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Không thích: Sạch sẽ
The location is excellent for temple visit, and the staff is friendly and very helpful. The rooms have a musty/moldy smell, though linen was fresh and bathrooms were clean. There was sofa in the room which was very dirty, and I was worried there is mold! The room would have looked better and would have been more functional without the sofa! Less is more when it comes to furniture in a small hotel room - what is more important is cleanliness! I might not stay here again due to the cleanliness issue, though the staff and location were excellent.

6/10 - Được

Sandeep

Đi cùng gia đình và trẻ nhỏ
Room is spacious, however lots of stains in many places. Restaurant food is horrible. Also my car's wheel cups were stolen when parked in hotel premises
Lưu trú 2 đêm vào Tháng 3, 2024

8/10 - Tốt

Rugmini

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Very nice hotel near the temple
Lưu trú 1 đêm vào Tháng 1, 2024
Mahesh trả lời vào 20/02/2024
Dear Rugmini, Greetings!!! Thank you for taking out the time to write a review for us. We are happy to know that you enjoyed your stay with us. Your positive feedback keeps us motivated and helps in working in a much better way to serve all your needs. We look forward to welcoming you back in the near future.

4/10 - Kém

Madhu

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The air conditioning in the lobby is not turned on. Stuffy and steamy by the lobby area. Restaurant is poor and staff are not trained in hygiene, level of customer service. For example, the server was coughing and was not wearing a mask. Room was average and amenities like soaps, and shampoos were below par. Food was very average. They need a significant upgrade in service levels.
Lưu trú 4 đêm vào Tháng 11, 2023
Mahesh trả lời vào 21/11/2023
Dear Madhu, Greetings!!! Thank you for taking out the time to write a review for us. We apologize for the inconvenience during the stay. We assure you that we will improve, on that particular point where ever you felt we need betterment. sincerely hope you will consider our reply in its purest manner, and not let it stop you from staying with us in the future.

6/10 - Được

Ayyappadas

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ
This property used to have clean rooms.. Being a star property, this property should take more care in cleanliness. The room that we got were dirty with stains on the walls everywhere and the sheets also had stains in them. Highly uncomfortable pillows and bed. Some smaller pillows looked like they haven't seen the insides of a laundry machine in ages.
Lưu trú 1 đêm vào Tháng 5, 2023
Sharon trả lời vào 08/05/2023
Dear guest, thank you for leaving your feedback, We apologize for the inconvenience during the stay. we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. We do extend it with all sincerity and we assure you that we will improve, on those particular points were you felt we need betterment. We sincerely hope you will consider our reply with its purest manner. We look forward to welcome you back in the near future.