Search Spa Hotels in Chek Lap Kok

"Excellent"

"This hotel is very well located. This was my second stay. They have a food court at the basement level, which has some excellent food. Great prices as well. The staff are always helpful. We had an issue with the pillows. 1 was very soft and the other very high and firm. When my partner asked for any other solution he wasn't helped much. I went back later in the pm and spoke to a young man who came up with a solution. I received however, 2 quilts?!!. I then left a note for the cleaner who serviced our rooms. They changed it. The room itself was comfortable and cleaned every day. The only downside is the very thin door and walls. I could hear every door bang, conversation in the corridors or in the adjacent rooms. This did wake me up a few times."

"Spacious room centrally located. I will definitely stay here next time!"

"All was good except the Lounge Staff. I felt like I was not welcome there. Ordered 2 beers and a cheese platter. Waited 20 minutes after the beer and no cheese platter. When I asked about it, the guy was non-caring and relied with a "will bring it now". I told him to forget it and left. He Tried getting a tip as well. :). After that, I ordered room service and the service was Excellent!"

"Breakfast was a buffet and was fine. However we had to queue two days in a row on the weekend to be seated and ended up being taken to an overflow area with limited buffet options. Not acceptable in a 5 star hotel at the price we were paying per night!"

"Breakfast was outstanding with many options. Room was spacious and comfortable. Club level below average compared to many hotels I’ve stayed at. "

"Amazing staff, clean room, activities, dinner and breakfast buffet were superb. Character meets too. Very accommodating "

"Yes"