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Nhận xét về Lemon Tree Vembanad Lake Resort, Kerala

4 out of 5
Lemon Tree Vembanad Lake Resort, Kerala
Jana Sakthi Road, Kayippuram, West of Kumarakom, Cherthala, Kerala

Nhận xét

7,8

Tốt

Đánh giá 10 - Xuất sắc. 25/80 nhận xét" "
Đánh giá 8 - Tốt. 29/80 nhận xét" "
Đánh giá 6 - Được. 15/80 nhận xét" "
Đánh giá 4 - Kém. 9/80 nhận xét" "
Đánh giá 2 - Tồi. 2/80 nhận xét" "

8,0/10

Sạch sẽ

8,2/10

Nhân viên & dịch vụ

5,0/10

Tiện nghi, dịch vụ

7,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,0/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

Saji Geoge

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Bathrooms are gloomy with dim light and no ventilation.
Lưu trú 3 đêm vào Tháng 10, 2023

10/10 - Xuất sắc

Shweta

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lovely small resort
A small tranquil resort on a beautiful lake to spend time with your family . The pool access rooms on ground floor was very helpful to be in and the pool is warm and lovely . Food is good too.
Lưu trú 2 đêm vào Tháng 5, 2023

2/10 - Tồi

Jaisy

Lưu trú 1 đêm vào Tháng 6, 2023

4/10 - Kém

Rachel

Đi cùng gia đình
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This could be a top notch tourist spot bcoz of its proximity to the Vembanad lake. The property is due for renovation immediately so I am happy. The wifi access was bad. Food was average. Wooden flooring is damaged in many places. Staff r friendly but need to be more proactive. The only saving grace of the place is its serene view.Rooms were sufficiently lit & cool. But towards dawn, we were disturbed by some animal running on the ceiling. Weird noises
Lưu trú 1 đêm vào Tháng 5, 2023

2/10 - Tồi

Susan Gylling

Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nedslidt turistfælde
Absolut skrækkeligt - 1⭐️ Nedslidt turistfælde. Super synd for den skønne beliggenhed
Lưu trú 4 đêm vào Tháng 2, 2020

10/10 - Xuất sắc

Amit

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2019

6/10 - Được

jackie, uk

It's all about the location.
Great view from the lovely infinity pool of the lake. Delicious food but restaurant lacked any ambience. Rooms rather tired; hotel needs a makeover. Hotel staff were friendly in the restaurant and the young man who collected and delivered the luggage was attentive. Shame about the staff in the reception. They could all do with some customer service training, particularly the manager.
Lưu trú 1 đêm vào Tháng 4, 2018

8/10 - Tốt

Nikhil

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Không thích: Nhân viên & dịch vụ

10/10 - Xuất sắc

e, london

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Perfect
This hotel really is dreamy, the sat are incredibly helpful and the location is ideal.. we personally weren’t sure about staying overnight on a houseboat so this was the perfect conclusion.. a lovely hotel right on the backwaters.. the restaurant could be updated but still the food was lovely and the staff were really nice.. we both had massages which realistically weren’t the best we ever had as were in a very strange damp smelling room but still, it was an experience.. the room was amazing. Upgraded on arrival to a poolside room.. honestly all in all I’d highly recommend staying here.. I wish we’d stayed a day or two longer!
Lưu trú 2 đêm vào Tháng 1, 2018

10/10 - Xuất sắc

robin, california

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice and quiet place, relaxing staff are friendly
Had a great time had room by the pool, massage was Good, food was awesome! No bar in the facility
Lưu trú 2 đêm vào Tháng 1, 2018

10/10 - Xuất sắc

Diggaj

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Best Location in Alleppy!
This property is in the best possible location right next to the lake. The staff is very friendly and accommodating. The food can certainly be improved upon especially regional & western dishes. The pool is amazing but the chlorine levels should be reduced.
Lưu trú 1 đêm vào Tháng 12, 2017

6/10 - Được

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ
Mid-range resort in Alleppey, look for better ones
An average resort in Alleppy. The resort condition is "average". It is located in an "out of bounds" place (although directly on the lake) making access difficult. The Activity Center is really basic (not much to do and keep you occupied). The pool is good, although not sufficient to hold your attention for long. The food is good. The lunch/dinner buffet at the restaurant were good and priced affordably. The resort presents itself as a "luxury" resort, and charges accordingly. Unfortunately, it is a "mid range" resort at best, definitely not a "luxury" one.
Lưu trú 2 đêm vào Tháng 12, 2017

6/10 - Được

G, UK

Thích: Nhân viên & dịch vụ
3 star standard only, and overpriced Needs modernisation
Lưu trú 1 đêm vào Tháng 12, 2017

8/10 - Tốt

Akshaya, San Francisco

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Great location
Located on the banks of lake vembanad, this hotel has great views. The building itself is also very beautiful and our room was comfortable and clean. The only downside is that the facilities are a little old and parts of the hotel seem a little run down.b

4/10 - Kém

Tharian J

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng

4/10 - Kém

Venky, Singapore

Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Promise Not Delivered.
Our experience fell way short of our expectation. The resort is poorly managed, too many staff but all poorly trained. So, when you arrive, you have three to four helpers in your room doing nothing but expecting to be tipped. The front desk staff are poor communicators. The term resort is a misnomer, with very little on offer in line with a resort. The whole building is in need of extensive repair. Do not get taken in by the photos on the travel site. The surrounding environment is poorly maintained, with a nearby abandoned pool full of scum and mosquitoes. There are no lawns with proper grass cover. The only two big plus for Lemon Tree include a fantastic location, and a very good and enthusiastic cook, Selva. The pool is like an infinity pool, ending nearly on the edge of Vembanad lake, but here again, staff are poorly trained and the whole pool area is poorly designed. Hotel guests wearing all kinds of dresses except appropriate swimming costumes were in the pool. The main staircase railings are creaking and loose, so, it is safe not to hold on to them. It is better to charge guests more but provide a well-managed resort, but for the price we were charged, it was a big disappointment.

8/10 - Tốt

Neil, Iowa

Thích: Nhân viên & dịch vụ, tiện nghi phòng
Very nice hotel for the money.
Great hotel for the money. Beautiful view of the lake and the staff was most helpful.
House boat on the lake
pool
the view

6/10 - Được

Charles, Paris

Không thích: Tiện nghi phòng
Amazing view but paying Wi-Fi
Excellent location with beautiful view, but the bathrooms are old and not pleasant, you have to pay to get Wi-Fi which is unacceptable in an expensive (for India) hotel

6/10 - Được

mohammadali, mala.thrissur

Không thích: Sạch sẽ, tiện nghi phòng
a bad experience
Hotel's location is ok.but room (102)was horrible. Bathroom not hygienic, bad smell.blocked manholes shaking watercloset. In room furniture's are not arranged up to guests comfort old model TV no clarity atall. Staff very cooperative. roo service also good

8/10 - Tốt

Mani, New Delhi

Thích: Nhân viên & dịch vụ, tiện nghi phòng
Peaceful and enjoyable trip!
We stayed for 2 nights in Dec and mostly enjoyed our stay. The best part about the hotel is that its right on the lake and most rooms have views facing the lake. We stayed on the ground floor which had a porch overlooking the lake, where you could sit peacefully and watch the shikara's passing by. There's a beautiful pool which we did not use but it was in the open and had an effect that it was merged into the lake. There is a lot of open spaces/lawns to roam around in and also a kid's play area near the reception. The rooms were well equipped with all the necessary equipment. The staff, especially at the reception were very efficient and would always be ready to help and answer any question, also would arrange transport at a couple of hours notice. There is only one restaurant in the hotel, which serves multi cuisine dishes, but the hotel is in need for more eateries, especially because it is a resort and is a while away from most tourist places. Places of interest around the hotel are 2 beaches- Morari and Alleppey, the latter one more crowded. Shikara's and Houseboat day trips can also arranged from the reception and are really worth it... the scenery is beautiful and green and very peaceful you get to see lovely flora and fauna on the way.

8/10 - Tốt

Santosh

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng

6/10 - Được

Brandon, United States

Thích: Tiện nghi phòng
Không thích: Sạch sẽ
Amazing view but housekeeping was on vacation too.
We had a junior suite next to the pool, overlooking the lake. The view was beautiful and the size of the room more than accommodated us. The restaurant was delicious, although slow if you order off the menu. The buffet was nice so a good option if you eat at 7pm or later. I have kids so that wasn't the best option for us. My big issue was the horrible housekeeping. When we arrived the first thing I did was pick up all the dead bugs. I realize we are next to a lake but I shouldn't be welcomed by an insect zombie crew. We were here two nights and housekeeping NEVER showed up. Our room was never cleaned. They called us once at 8pm to see if we needed anything. I should have said toilet paper. The shower was a high tech space module that we never figured out. The water coming out of it did smell bad half the time. This hotel does have some high points and our stay was nice overall but this is NOT a four star hotel.

6/10 - Được

Rama, sydney

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Great potential as a resort aftera serious renovat
We arrived in a sad looking uncared hotel. Extremely overpriced. Shower had old fittings, painfully low water pressure water was always cold to lukewarm at its best Pool was green Pool surrounding was aged and unbearable Wall on the pool side was broken down poolside tiles were all dirty They didn't tell us anything about the renovation Great view Beautiful location Fantastic crew (overworked) Great food. renovation Roof tools were ugly, first floor was in renovation

8/10 - Tốt

Amneet, Bangalore

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Fantastic Service
Great customer service but the food was a let down considering that you dont have any other options nearby.

8/10 - Tốt

su, tmail

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
「很棒的服務」
「很棒的服務」

8/10 - Tốt

S B Mohan, Bangalore, india

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Magnificent location !
If you like huge, calm lakes...if you want to switch off...this is the place for you! The food is excellent , service a tad slow (because food is always cooked against orders) and the front office staff we're simply wonderful. The food is very pricey and guests have no choice of outside food, given the location . It is surprising that for a resort, they have no bar license.

4/10 - Kém

Khách đã xác thực

Không thích: Nhân viên & dịch vụ, tiện nghi phòng
Not good
Good things first, the view from the hotel was great since it faces the lake. So, the sun-rise and sun-set were beautiful. We didn't like the hotel for multiple reasons. The hotel was in the middle of residential area through a narrow road from the main road. So, it doesn't feel like a tourist place. The directions for the hotel, from banners on the main road, were helpful though. When we reached the hotel gate, we were not sure if this was the right one - the security guard was inside and the gates were closed! The hotel looked like a hostel. The furniture in the hotel room was old. We saw 10 year old old bulky CRT TV. The water boiler was almost damaged and was not working properly. We saw some rooms used as a store rooms and were visible from our window. For the price we paid, it was certainly not a luxury resort. Maybe at half-price, it would look alright. We had great opinion about Lemon tree as a brand but we were unhappy. Finally, a note on hotels.com reservation, they didn't include Breakfast as complementary along with this booking while it was always included for other bookings. I would request them to make it very clear during reservation process and in the reservation confirmation that breakfast is not included. Otherwise, it causes unpleasant surprise like in this case. I called hotels.com service but they couldn't help. However, we enjoyed breakfast at Travancore Palace.

8/10 - Tốt

Khách đã xác thực

Thích: Tiện nghi phòng
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Bel hotel
Super vacance mais services très cher et situation loin du centre ville 30 minutes

6/10 - Được

Egon, Bangalore

Licht und Schatten
Die Lage ist abgeschieden, allerdings am See auch sehr stimmungsvoll mit den vielen Fischern am Morgen und Abends. für Fahrten nach Allappey oder Cochi fallen weitere Kosten an. Während unseres Aufenthalts fiel die zentrale Klima Anlage im 1.OG immer wieder aus, das zugesicherte Ausweichzimmer im EG konnte erst 2 Tagen und intensivem Nachfragen bezogen werden. Die Bäder wirken doch schon sehr abgenutzt. Am Swimmingpool lösen sich die Kacheln. Sehr gut war hingegen das vor-Ort nutzbare Ayurveda Angebot. Das für 22h Stunden nutzbare Hausboot schien überteuert, anderorts scheint es dieselben Angebote für weniger als die Hälfte des Preises zu geben. Alles in allem scheint das Hotel meist von den Gästen nur für 2-3 Tage genutzt zu werden, Aufenthalte wie von uns von 6 Übernachtungen sind eher die Ausnahme. Die angebotenen Fahrräder sind in einem miserablen Zustand und allenfalls 3-4 davon einigermassen nutzbar. Es gibt ein sehr großzügiges und vielfälltiges Frühstücksangebot, und auch die Menüs aus der Speisekarte sind schmackhaft, wenn möglich werden auch Sonderwünsche erfüllt.

10/10 - Xuất sắc

David, Dubai

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Relaxing stay in a beautiful location
The hotel is in a fantastic location right on the lake, great to watch sunrise and enjoy relaxing at the pool while watching fishermen and birds. The rooms are fine, comfortable and fairly spacious but nothing special, we had a pool view room with patio doors opening straight to the pool which was nice. The pool is great right on the edge of the lake and clean. The grounds are nice and we enjoyed using the hotel bikes to explore the surrounding area. The restaurant is good, perhaps a little on the expensive side if compared with general food prices outside of hotels in India however the quality is excellent and over 4 nights we did not get bored of the menu so no complaints, the decor could do with an update and they don't sell alcohol so bring your own. The staff are good, very friendly and helpful, overall a great stay and good value, would happily book again.

8/10 - Tốt

Deekshant, Bangalore

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice hotel by the lake
Pros: the view is awesome from the lake. Morning time - the sun, the lake, the quietness and just being a spectator watching nature at its best. Cons: we literally wasted 2 hours to find this hotel, no boards, no direction guides, even the hotel staff was not able to provide the directions properly. Good food but expensive

4/10 - Kém

Khách đã xác thực

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Dårlig restaurant og overpriset opphold
Vi har reist rundt på nesten 10 hoteller i Kerala, og dette hotellet hadde den dårligste restauranten av alle. Virkelig usmakelig og overpriset restaurant. Roomservice var også dyrt fremfor andre hoteller vi har vært på. Ellers et greit opphold. Vi kan absolutt anbefale opphold på nabo hotellet: Deshadan, som ligg ved samme vann bare 1km lengre oppe. Der fikk vi service og valuta for pengene.

4/10 - Kém

Khách đã xác thực

Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Overpriced
The "superior room"had a poor view, was not properly maintained, the floor had not been swept and the bathroom had no soap etc.

6/10 - Được

Christiane, Wien

Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lost
Lage in the middle of nowhere, Service im Hotel halbherzig, Pool trüb,völlig überbezahlt

8/10 - Tốt

Hema, Bangalore

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
nice location but food is too pricey

6/10 - Được

Aditya, New Delhi

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Không thích: Nhân viên & dịch vụ
Picturesque location and relaxing holiday!!
Male masseurs are better than the female ones..

6/10 - Được

ekta gupta, mumbai

not a very good surrounding
have no good restaurants around the hotel and citrus cafe didn't really have much options for vegetarian also the food was not worth the money . they do have great collection of dvds for time pass. wifi service was given but was hardly usable

8/10 - Tốt

mitesh, pune,india

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice location

4/10 - Kém

Khách đã xác thực

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
everything not as good as it seeems
we felt disappointed.room was well kept but the we found out that the flush was not working properly.it was corrected on day one only to go bust on the second day. after a strong reminder it was repaired again. the shower just did not have enough water pressure to have a good shower to hearts content.they would need proper maintenance. don't know if they are changing the water regularly because we did not feel it to be fresh the food was way too expensive.

8/10 - Tốt

Top god, Ooty

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice

10/10 - Xuất sắc

maheah, patel

Thích: Tiện nghi phòng
hi
Management came through in the end however we had the following problems: .One duty manger was arrogant, was insincere. .heavy rain caused bedroom to be flooded near the garden doors. .Jacuzzi shower was smelly and did not work properly. .we tried to book aurvedic message three months prior but they did not allow us, told usit was not necessary, on the night they told us booking was essential, however in the end they did fit us in after making complaints to the upper management.

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng

10/10 - Xuất sắc

Saurabh, Delhi

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great view and excellent staff!
It has got a wonderful view just besides the pool. Excellent and caring staff, and good food variety.

10/10 - Xuất sắc

mazahir, pune

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Amazing property
Came to the hotel after a long drive , but after checking into the hotel we were totally refreshed. It is an amazingly quiet and a beautifully located property, and the highlight is the swimming pool . Would strongly recommend .

10/10 - Xuất sắc

Jatin, Mumbai

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Super Awesome!
Extremely hospitable staff. Great view. Personally preferred lake view than back waters view. Enjoyed pool experience as it overlooks the lake.

8/10 - Tốt

Michael, Denmark

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Very nice stay, very service-minded staff. Excellent pool area directly towards the lake. Definitely recommandable if you are looking for a few quiet days

8/10 - Tốt

mozn33, j and k

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Marvellous hospitality
my stay at lemon tree was quite satisfactory.hotel z good,room service z good, restaurant z excellant and most important note z of people looking after the guests either in reception or in citrus cafe are really very nice.only problem there z connectivity with good locations of kerela z very far off and wifi z not avaliable 24hrs in ur room free as in other hotels of this standard.

8/10 - Tốt

essdee73, London

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Great location and service
We stayed in rooms 108 and 107 which open from the bedroom onto the pool deck. Views of the infinity pool and lake were superb from the rooms and overall, we were very comfortable. What the hotel lacks in decor (slightly dated and in need of some upkeep) it more than makes up for in the views and great service. We had the 'all meals' package and got the 3rd night free which meant that this trip was superb value for money. Well recommended - I would advise potential guests to book through Hotels.com as the special offer (free 3rd night) was not available anywhere else.

10/10 - Xuất sắc

Divya, Mumbai

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Completely enjoyed the stay with an excellent 180 degrees view of the lake from the room and good quality food.