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Hotel Grand Marlon

3.0 star property
Travelers unwind at the outdoor pool or rejuvenate in the spa tub at this well-maintained retreat, where international flavors await at Placeres restaurant

Choose dates to view prices

Hotel Grand Marlon offers a refreshing outdoor pool, international cuisine at Placeres restaurant, and complimentary in-room WiFi. Guests enjoy the spa tub and the property's well-maintained condition, consistently receiving positive feedback from visitors.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, iron/ironing board, free WiFi

Standard Double Room

8.4 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
Free bottled water
Wardrobe
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room

In-room safe, iron/ironing board, free WiFi

Executive Room

8.4 out of 10
Very good
(20 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
Free bottled water
Wardrobe
Iron/ironing board
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, iron/ironing board, free WiFi

Junior Suite

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Jetted bath
Bathrobes
Free bottled water
Wardrobe
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master) | In-room safe, iron/ironing board, free WiFi

Suite (Master)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Jetted bath
Bathrobes
Free bottled water
Wardrobe
  • Sleeps 3
  • 1 King Bed

Standard Triple Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Hairdryer
Free bottled water
In-room safe
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds
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About the area

Chetumal is home to Hotel Grand Marlon. Lake Bacalar and Explanada de la Bandera reflect the area's natural beauty and area attractions include Payo Obispo Zoo and Planetarium Yook'ol Kaab. Santuario del Manati and Dr. Alfredo Barrera Marin Botanical Garden are also worth visiting. Visit our Chetumal travel guide
Map
Av. Juárez No. 88, Chetumal, QROO, 77000

What's nearby

  • Explanada de la Bandera
    8 min walk - 0.7 km
  • Chetumal Ferry Terminal
    8 min walk - 0.7 km
  • Palacio de Gobierno
    8 min walk - 0.7 km
  • Palacio Municipal De Othon P. Blanco
    10 min walk - 0.8 km
  • Museum of Maya Culture
    10 min walk - 0.9 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    9 min drive

Restaurants

  • hot dogs de la obregon
    4 min walk
  • Marisquería El Taco Loco
    6 min walk
  • Sergio's Pizzas
    5 min walk
  • Los Comales
    4 min walk
  • El Taquito de Don Julio
    1 min walk

About this property

Hotel Grand Marlon

Property highlights
Take advantage of a terrace, a bar and a gym at Hotel Grand Marlon. For some rest and relaxation, visit the hot tub. The on-site restaurant, Placeres, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
Other perks at this hotel include:
  • An outdoor pool
  • Local cuisine breakfast (surcharge), a front desk safe and 1 meeting room
  • Tour/ticket information, a banquet hall and a lift
  • Luggage storage and a 24-hour front desk
  • Guest reviews give good marks for the overall condition
Room features
All guest rooms at Hotel Grand Marlon offer comforts, such as air conditioning and bathrobes, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Free toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: MXN 145 for adults and MXN 145 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Placeres

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately MXN 145 for adults and from MXN 145 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Grand Marlon
Grand Marlon Chetumal
Hotel Grand Marlon
Hotel Grand Marlon Chetumal
Hotel Marlon
Marlon Hotel
The Grand Marlon Chetumal, Mexico - Quintana Roo
The Grand Marlon Hotel Chetumal
Hotel Grand Marlon Hotel
Hotel Grand Marlon Chetumal
Hotel Grand Marlon Hotel Chetumal

Frequently asked questions

Does Hotel Grand Marlon have a pool?

Yes, this property has an outdoor pool.

Is Hotel Grand Marlon pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Grand Marlon?

Hotel Grand Marlon doesn't offer parking.

What time is check-in at Hotel Grand Marlon?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Hotel Grand Marlon?

Checkout is at noon.

Where is Hotel Grand Marlon located?

Situated in Chetumal, this hotel is within a 10-minute walk of Museo de la Ciudad, Explanada de la Bandera and Palacio de Gobierno. Malecón de Chetumal and Palacio Municipal De Othon P. Blanco are also within 10 minutes.

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Reviews

Hotel Grand Marlon Reviews

7.8

Good

8.2

Cleanliness

7.6

Location

7.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 265 out of 681 reviews
Rating 8 - Good. 209 out of 681 reviews
Rating 6 - Okay. 117 out of 681 reviews
Rating 4 - Poor. 49 out of 681 reviews
Rating 2 - Terrible. 41 out of 681 reviews

Reviews

10/10 Excellent

Delvin

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and secure parking.
Stayed 1 night in Dec 2025

10/10 Excellent

Norman

Liked: Cleanliness, amenities, property conditions & facilities
The check-in clerk was very polite and the room is spacious, clean, and overall comfortable.
Stayed 1 night in Dec 2025

8/10 Good

Frank Gordon

Liked: Cleanliness
Good parking. Nice size room. Well located for most of Chetumal.
Stayed 2 nights in Oct 2025

8/10 Good

Frank Gordon

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I always stay at this property when I visit Chetumal. Parking is good. The rooms are good. Location is easily findable. Restaurant is good. Has a nice small pool.
Stayed 1 night in Aug 2025

8/10 Good

Sherston

Hotel was clean and reception was good
Stayed 2 nights in Feb 2025

8/10 Good

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and supportive staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, comfortable stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and friendly staff.

10/10 Excellent

Doreen

Everything was good. Close to shopping area. Food served at restaurant was great.
Stayed 1 night in Feb 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel restaurant had great service. Though the menu was limited everything offered was very good.
Stayed 2 nights in Oct 2024

8/10 Good

Tayfun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, cheap and clean hotel .
Stayed 3 nights in Jan 2024

10/10 Excellent

Randeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was truly exceptional. I enjoyed my stay. The master suite was pristine, beautiful and relaxing.
Stayed 1 night in Sep 2024

8/10 Good

Seleni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location
Stayed 1 night in Jan 2024

8/10 Good

robert

Liked: Cleanliness, staff & service
Great location, Nice room, good bed, TV, etc. .... but insufficient hot water to take a normal shower
Stayed 4 nights in Oct 2023

6/10 Okay

Marcus

Limited hot water for jetted tub. Beds are very hard. Otherwise staff was great and restaurant was delicious
Stayed 1 night in Dec 2024

6/10 Okay

Santino

Property is centrally located and they serve a good breakfast. What I didn’t like is that I booked and paid for a King Size Bed and was told on checking in that they are sold out and was given a room with 2 double beds.
Stayed 2 nights in Mar 2024

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 2 nights in Mar 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities
Poor WiFi in room, no refrigerator. Front desk and house keeping were friendly.
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Worked out well for me

The room was dated, the towels and sheets were obviously well worn, but everything was extremely clean I would have like to have seen at least one English speaking channel like the other Chetumal hotels have
Stayed 1 night in Nov 2024

4/10 Poor

Melina

Disliked: Cleanliness, amenities, property conditions & facilities
The pictures online Expedia was captivating making the hotel seem so clean and cozy. Beds were hard with covers smelling like half dried Clorox laundry. towels were horrible, hard and dark. Flies bit all night even with the AC on, found that very strange. The parking is not safe, it’s hazardous in emergency cases such as a fire etc. Only one entrance and it’s also used as the exit.
Stayed 2 nights in Jan 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service
Good parking and location. The restaurant makes this place really good. For breakfast, room service and dinner.
Stayed 2 nights in Nov 2025

6/10 Okay

Peter James

Nearby Restaurants
Stayed 1 night in Dec 2025

4/10 Poor

Ervin

Liked: Cleanliness
Beds were uncomfortable. Wifi was not working 90% of the time.
Stayed 1 night in Dec 2025

4/10 Poor

Therese

Disliked: Cleanliness, amenities, property conditions & facilities
The location was ok
Stayed 1 night in Aug 2025