Phòng Suite Executive, quang cảnh sông | Minibar, két bảo mật tại phòng, bàn

Nhận xét về Centara Riverside Hotel Chiang Mai

4 out of 5
Centara Riverside Hotel Chiang Mai
Chiang Mai-Lamphun, Tumbol Wat Kate,, 318/1, Chiang Mai, Chiang Mai Province

Nhận xét

8,4

Rất tốt

Đánh giá 10 - Xuất sắc. 332/767 nhận xét" "
Đánh giá 8 - Tốt. 307/767 nhận xét" "
Đánh giá 6 - Được. 73/767 nhận xét" "
Đánh giá 4 - Kém. 36/767 nhận xét" "
Đánh giá 2 - Tồi. 19/767 nhận xét" "

8,6/10

Sạch sẽ

8,8/10

Nhân viên & dịch vụ

8,6/10

Tiện nghi, dịch vụ

8,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,2/10

Thân thiện với môi trường

Nhận xét

2/10 - Tồi

Joe

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I rated negative due to the fact that the Chiang Mai government said it would be safe to breathe the sir it was not safe it was dangerous for any living creature to breathe the highly toxic air, therefore I am asking for a full refund for round trip air fare and full refund from your hotel. I will also contact Prime minister Srettha Thavisin regarding the lack of concern for public safety. I have been visiting Thailand for 10 years and have never experienced such a lack of concern for a tourist and for putting monetary gain over safety. The pollution was so bad that after the fact the safety protocols such as breathing rooms were put in place by Mr. Nirat. I will submit my information so that a reimbursement will find me and allow me rebook at a later date. Professionally, J.A Tomingo III.
Lưu trú 4 đêm vào Tháng 3, 2024

10/10 - Xuất sắc

dean

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This was a great overall experience.
Lưu trú 7 đêm vào Tháng 4, 2024

8/10 - Tốt

Tippawan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 7 đêm vào Tháng 4, 2024

8/10 - Tốt

Philip

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Had to run water a long time before it got hot. Carpets in Hallways rather old and stained.
Lưu trú 4 đêm vào Tháng 3, 2024

2/10 - Tồi

Jeremy

Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is a relatively new facility, and was designed as a modern, high-end hotel. However, it has fallen into severe disrepair. My stay here was awful due to the poorly maintained and/or non-functioning facilities. The only parts of the hotel that are really nice are the lobby and the breakfast bar area. All of the common area upstairs carpeting is damp, and there is a damp/mildewy odor throughout the hotel. In addition, the carpeting in my guest room had a strong damp and mildewy odor, which proceeded to give me a respiratory infection. I was staying here in order to perform concerts for 3 nights, and I had to cancel all of my performances because I was sick from the mildew in the carpet in my room. In addition, one of the main reasons I stayed in this hotel was for the gym and the sauna. The sauna was completely broken and off-line, and was not working at all. In addition, the gym was a joke. Although it was very large, there were hardly any free weights, and no barbell. In addition, the few weight machines they had were super low-quality and flimsy, to the point of being dangerous. This hotel really ruined my annual trip to Chiang Mai, and months later, I am still extremely upset about it. They should really refund my entire payment in full, before I leave this same review on every single travel website on the entire internet. Note: All of the staff here are REALLY nice and helpful. All of the above is solely due to the owners not maintaining their hotel.
Lưu trú 3 đêm vào Tháng 8, 2023

8/10 - Tốt

Alison

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice large rooms with river view , decor old style but well maintained. Staff very friendly and helpful. Great buffet breakfast and easy access to local restaurants too.
Lưu trú 3 đêm vào Tháng 3, 2024
CCM trả lời vào 17/03/2024
Dear Alison,Thank you so much for taking the time and sharing your feedback with us.We are glad to hear that you had a pleasant stay with us. Your positive highlight to the team membersis highly appreciated. We will happily share your kind comments with our team.May we take this opportunity to thank you again for staying with us and look forward to welcoming you back again for a more delightful experience.Sincerely yours,The Management TeamCentara Riverside Hotel Chiang Mai

8/10 - Tốt

ALICE

Lưu trú 4 đêm vào Tháng 2, 2024

10/10 - Xuất sắc

Lim

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good
Lưu trú 2 đêm vào Tháng 2, 2024
CCM trả lời vào 17/03/2024
Dear Lim,Thank you very much for taking time to share your feedback with a high rating.We are glad to hear that you had a pleasant stay with us. May we take this opportunity to thank you again for staying with us and look forward to welcoming you back again for a more delightful experience.Sincerely yours,The Management TeamCentara Riverside Hotel Chiang Mai

6/10 - Được

Amin

Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
No microwave
Lưu trú 5 đêm vào Tháng 2, 2024
CCM trả lời vào 17/03/2024
Dear Amin,Thank you so much for taking the time and sharing your feedback from your recent visit.We are glad to see that your overall stay experience was good and we look forward to welcoming you back to the hotel soon again.Sincerely yours,The Management TeamCentara Riverside Hotel Chiang Mai

4/10 - Kém

JUNGYEON

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
전체적으로 오래된 느낌 방은 크고 조으나 모든 기기가 오래된 느낌 특히 바닥이 카페트인데 오래된 느낌
Lưu trú 1 đêm vào Tháng 1, 2024
CCM trả lời vào 17/03/2024
Dear JUNGYEON,Thank you so much for taking the time and sharing your feedback from your recent visit to our hotel.We appreciate your feedback and we are really sorry to read that your stay did not meet your expectations. We take all guest feedback seriously, and we will be sure to share your comments with our Team and Management to look intto improvement opportunities.Once again, we apologize for the inconvenience caused and we hope to have the opportunity to welcome you back to Centara Riverside Hotel Chiang Mai in the near future again.Sincerely yours,The Management TeamCentara Riverside Hotel Chiang Mai

8/10 - Tốt

jeongtaek

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 1, 2024
CCM trả lời vào 17/03/2024
Dear jeongtaek,Thank you so much for taking the time and sharing your feedback from your recent visit to the Centara Riverside Hotel Chiang Mai.We are glad to see that you enjoyed your time with us and we could meet your expectations. We look forward to welcoming you back to the hotel soon again!Sincerely yours,The Management TeamCentara Riverside Hotel Chiang Mai

10/10 - Xuất sắc

Jason

Thích: Sạch sẽ
Lưu trú 1 đêm vào Tháng 2, 2024
CCM trả lời vào 17/03/2024
Dear Jason,Thank you for sharing your positive review of your stay with us. Feedback like yours is valued by every team member here and it gives us the motivation to continue delivering a great service.We look forward to welcoming you back to the hotel soon again!Sincerely yours,The Management TeamCentara Riverside Hotel Chiang Mai

10/10 - Xuất sắc

Christopher

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Godt ophold
Det var et super dejligt ophold som par. Der var gode faciliteter og personalet var meget behjælpsomme til alt vi havde spørgsmål omkring. Ville klart anbefale dette hotel
Lưu trú 4 đêm vào Tháng 2, 2024
CCM trả lời vào 17/03/2024
Dear Christopher,Thank you very much for taking time to share your feedback on Hotels.com with a high rating.We are glad to hear that you and your family had a pleasant stay with us. We will happily share your kind comments with our team.May we take this opportunity to thank you again for staying with us and we look forward to welcoming you back again for a more delightful experience.Sincerely yours,The Management TeamCentara Riverside Hotel Chiang Mai

10/10 - Xuất sắc

JAECHEOL

Khách đi công tác
Lưu trú 3 đêm vào Tháng 1, 2024
CCM trả lời vào 06/02/2024
Dear JAECHEOL,Thank you for taking the time to complete our Guest Satisfaction Questionnaire.We are glad to hear that you and your family had a pleasant stay with us recently. It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for every day.May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience.Sincerely yours,The Management TeamCentara Riverside Hotel Chiang Mai

8/10 - Tốt

Mikkel

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Udemærket
Lưu trú 2 đêm vào Tháng 2, 2024
CCM trả lời vào 04/02/2024
Dear Mikkel,Thank you very much for taking time to share your feedback on Hotels.com with a high rating.We are glad to hear that you had a pleasant stay with us. May we take this opportunity to thank you again for staying with us and we look forward to welcoming you back again for a more delightful experience.Sincerely yours,The Management TeamCentara Riverside Hotel Chiang Mai

10/10 - Xuất sắc

Richard

Thích: Nhân viên & dịch vụ
The hotel was old style grand like something from the 40’s but totally renovated. A nice change from the sterile hotels that are ubiquitous now.
Lưu trú 7 đêm vào Tháng 1, 2024
CCM trả lời vào 03/02/2024
Dear Richard,Thank you very much for taking time to share your feedback on Expedia with a high rating.We are glad to hear that you had a pleasant stay with us. May we take this opportunity to thank you again for staying with us and we look forward to welcoming you back again for a more delightful experience.Sincerely yours,The Management TeamCentara Riverside Hotel Chiang Mai

8/10 - Tốt

Melissa

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Look un peu désuet dans les chambres mais très propre. Vraiment bien comme hôtel avec une très belle piscine, le personnel est super attentionné et en prime il y a un starbuck dans le hall ! Bon rapport qualité/prix.
Lưu trú 1 đêm vào Tháng 2, 2024
CCM trả lời vào 03/02/2024
Dear Melissa,Thank you very much for taking time to share your feedback on Expedia.We are very happy to learn that you enjoyed your time with us and thank you very much for sharing such positive comments especially about our services. We will be sure to share your comments with the team for their recognition.We look forward to welcoming you on your next visit Chiang Mai.Sincerely yours,The Management TeamCentara Riverside Hotel Chiang Mai

8/10 - Tốt

Kevin

Lovely hotel but dated
Hotel was amazing clean and fantastic staff, rooms and facilities in rooms require updating
Lưu trú 3 đêm vào Tháng 1, 2024
CCM trả lời vào 03/02/2024
Dear Kevin,Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely yours,The Management TeamCentara Riverside Hotel Chiang Mai

8/10 - Tốt

kyounghi

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 6 đêm vào Tháng 1, 2024
CCM trả lời vào 03/02/2024
Thank you so much for sharing your experience with us. We hope to see you again soon.

10/10 - Xuất sắc

Garry

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A quality, reasonably priced option. Outside the Old City, on the Ping Rivet. Within walking distance to the main Market Streets.
Lưu trú 1 đêm vào Tháng 1, 2024
CCM trả lời vào 03/02/2024
Dear Garry,Thank you for staying with us recently and for leaving a positive rating.We are delighted to know that you have enjoyed your experience with us and do hope to welcome you back again in the near future.Sincerely yours,The Management TeamCentara Riverside Hotel Chiang Mai

10/10 - Xuất sắc

Douglas

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great value for an excellent hotel
A great hotel in every way. Reasonably priced and top quality accommodations and service.
Lưu trú 6 đêm vào Tháng 1, 2024
CCM trả lời vào 03/02/2024
Dear Douglas,Thank you very much for taking time to share your feedback on Expedia with a high rating.We are glad to hear that you had a pleasant stay with us. Your positive highlight to the team members is highly appreciated. We will happily share your kind comments with our team.May we take this opportunity to thank you again for staying with us and we look forward to welcoming you back again for a more delightful experience.Sincerely yours,The Management TeamCentara Riverside Hotel Chiang Mai

8/10 - Tốt

matthew

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 1, 2024
CCM trả lời vào 03/02/2024
Thank you so much for taking the time to leave a positive rating.

10/10 - Xuất sắc

Takeyuki

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
値段以上の重厚感のあるホテルでした。 立地はレンタカーを借りたので、観光に不自由はしません。 プールは、満足できましたが、スタッフがいないので、不自由しました。
Lưu trú 3 đêm vào Tháng 1, 2024
CCM trả lời vào 03/02/2024
Dear Takeyuki,Thank you for taking the time to share feedback from your recent stay with us.It is wonderful that you enjoyed so many aspects of your stay with us. We also love the great location our property enjoys being close to many attractions and shopping areas. We look forward to welcoming you back for another stay in the future. Sincerely yours,The Management TeamCentara Riverside Hotel Chiang Mai

10/10 - Xuất sắc

Ramin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
good experience over-all. Good value for money and great staff
Lưu trú 3 đêm vào Tháng 1, 2024
CCM trả lời vào 03/02/2024
Dear Ramin,Thank you for taking time to share your experience with us after your visit. We are pleased that you enjoyed staying at our hotel and we could meet your expectations. The comfort of our guests is a top priority, so your positive feedback is very rewarding. We look forward to welcoming you for another pleasant stay.Sincerely yours,The Management TeamCentara Riverside Hotel Chiang Mai

2/10 - Tồi

DUKSUN

Lưu trú 7 đêm vào Tháng 1, 2024
CCM trả lời vào 03/02/2024
Dear DUKSUN,Thank you for taking the time to write this review. We would like to extend our sincerest apologies for any inconvenience you encountered. We strongly encourage our guests to inform us of any issues they come across, as we are committed to promptly resolving them.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Sincerely yours,The Management TeamCentara Riverside Hotel Chiang Mai

8/10 - Tốt

Graham

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
All Good
Lưu trú 2 đêm vào Tháng 1, 2024
CCM trả lời vào 03/02/2024
Dear Graham,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours,The Management TeamCentara Riverside Hotel Chiang Mai

10/10 - Xuất sắc

Joergen

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Exelent staff and hotel
Lưu trú 2 đêm vào Tháng 1, 2024
CCM trả lời vào 03/02/2024
Dear Joergen,Thank you for your review.We are grateful for your kind remarks and for highlighting our staff.We will be sure to let our team members know how much of an impact they made on your experience.We look forward to welcoming you back on your next visit in the near future.Sincerely yours,The Management TeamCentara Riverside Hotel Chiang Mai

10/10 - Xuất sắc

T

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent customer service!
Lưu trú 5 đêm vào Tháng 1, 2024
CCM trả lời vào 03/02/2024
Dear T,Thank you for taking the time to share your positive review and we appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.We all hope that we have the pleasure of welcoming you back on your next stay.Sincerely yours,The Management TeamCentara Riverside Hotel Chiang Mai

10/10 - Xuất sắc

Sarinya, Centerville

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great as Always!
Lưu trú 1 đêm vào Tháng 1, 2024
CCM trả lời vào 03/02/2024
Dear Khun Sarinya,Thank you for this great review.The satisfaction of our guests during their stay among us is very gratifying for our team. We all hope that we'll be able to welcome you back.Sincerely yours,The Management TeamCentara Riverside Hotel Chiang Mai

10/10 - Xuất sắc

Richard

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything except location was great, staff, cleanliness, facilities, etc The location is no good, no decent place to walk around, just busy roads with no sidewalks where the scooters can hit you, no decent cafe or restaurant nearby , only a few street food , 15 min taxi to old town
Lưu trú 7 đêm vào Tháng 12, 2023
CCM trả lời vào 03/02/2024
Dear Richard,Thank you very much for taking time to share your feedback on Expedia with a high rating. We are pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely yours,The Management TeamCentara Riverside Hotel Chiang Mai

4/10 - Kém

Beau

Thích: Sạch sẽ
Không thích: Tiện nghi phòng
Disappointed in this hotel
Had an unfortunate stay at the Centara Riverside Chiang Mai which we were quite saddened by as the Centara in Udon Thani and the Centra by Centara in Mae Sot were fantastic hotels. To start with the check in was a little bit awkward but we just thought the staff were having a difficult day as it was almost New years eve. Anyway, we continued to our room, a junior suite, and settled in. Had a good night sleep, got up and went to breakfast, unfortunately the breakfast here is terrible and everyday it just got worse, food is very cold and pastry quite stale, coffee machines broken and a very average selection for a luxury hotel. The only saving grace was the staff member who was cooking the omelettes, he's a bloody legend as it was the only food that was not ice cold. In my opinion you should make him the restaurant manager, hes the only one actually making the place better. As the days went on it was apparent that the a/c in our room was completely broken and just blowing hot air non stop, call guest services and they said they would send a technician straight up, waited 15 min and left without seeing him, thankfully it was sorted by the last night of our stay. The other staff worth mentioning were the housekeeping on our floor (7th) and also the car park staff and bell boys, they were all great! Wont be coming back to Centara Riverside Chiang Mai in a hurry as im sure there are other good hotels to choose from in CM. Please try to improve
Lưu trú 4 đêm vào Tháng 12, 2023
CCM trả lời vào 03/02/2024
Dear Beau,Thank you for providing us with an opportunity to hear of your recent disappointing experience at our hotel. It seems there were a number of areas that fell short of expectations. We are grateful you've let us know your concerns and make us aware of what we can do better and prevent it from reoccurring in the future. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely yours,The Management TeamCentara Riverside Hotel Chiang Mai

8/10 - Tốt

Manaf, Halifax

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 12, 2023
CCM trả lời vào 03/02/2024
We are so grateful for your review. Thank you for sharing your rating with us and the community.

10/10 - Xuất sắc

Ramin

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good value for money. Nothing wrong with it to mention. all has been great
Lưu trú 3 đêm vào Tháng 1, 2024
CCM trả lời vào 03/02/2024
Dear Ramin,Thank you very much for taking time to share your feedback on Exppedia with a high rating.We are so glad to see that you enjoyed your stay with us and look forward to welcoming you back for another memorable stay in the near future.Sincerely yours,The Management TeamCentara Riverside Hotel Chiang Mai

8/10 - Tốt

Takashi

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Lưu trú 2 đêm vào Tháng 12, 2023
CCM trả lời vào 03/02/2024
Thank you for the great review! We can’t wait to have you back at Centara Riverside Hotel Chiang Mai.

2/10 - Tồi

Alex

Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Is an old hotel that is very bare-bone, with limited staff, and has never been renovate. It mainly cater to large transit tour group. Is isolated from the city, sitting next to a river that is actually a large pond.
Lưu trú 3 đêm vào Tháng 11, 2023
CCM trả lời vào 10/12/2023
Dear Alex,Thank you very much for your recent stay at our hotel. We are so sorry to see you did not enjoy your overall experience with us. Please rest assured that we will look into these concerns for further improvement.We hope having the opportunity to welcoming you back again in the near future.Sincerely yours,The Management TeamCentara Riverside Hotel Chiang Mai

4/10 - Kém

Amy

Đi cùng gia đình
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The good: The staff at front desk, luggage stand and cleaning staff were very friendly. The bad: The hotel is very outdated. The toilet did not work in our room when we arrived and then again stopped working the next day after fixed. When neighboring rooms shower the walls make a horrific high pitch noise. The room itself was clean but smelled of mold. The main lobby smelled so bad of a scent that was so overpowering it triggered my asthma. The pool was nice and clean but no towels or cushions for half the chairs.
Lưu trú 2 đêm vào Tháng 11, 2023
CCM trả lời vào 10/12/2023
Dear Amy,Thank you for providing us with an opportunity to hear of your recent disappointing experience at our hotel.It seems there were a number of areas that fell short of expectations and I am grateful you've let us know. We have share your comments with our dedicated hotel management team, and rest assured that we will take immediate actions to address these concerns and make necessary improvements.We hope you will give us another chance to show you that your stay was an exception.Sincerely yours,The Management TeamCentara Riverside Hotel Chiang Mai

10/10 - Xuất sắc

Seok

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
좋았습니다.
Lưu trú 2 đêm vào Tháng 11, 2023
CCM trả lời vào 10/12/2023
Dear Seok,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again soon.Sincerely yours,The Management TeamCentara Riverside Hotel Chiang Mai

10/10 - Xuất sắc

Witchayakorn

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
ห้องกว้างมากๆ เตียงใหญ่นอนหลับสบาย ห้องพักสะอาด เครื่องใช้ครบครัน อาหารเช้าหลากหลาย รสชาติอร่อย พนักงานให้ความช่วยเหลือดีทุกท่าน
Lưu trú 1 đêm vào Tháng 11, 2023
CCM trả lời vào 10/12/2023
Dear Khun Witchayakorn,Thank you for sharing your experience at our hotel.We are glad to know your experience was enjoyable and appreciate your positive highlight to the team members, we will happily share your kind comments with our team.May we take this opportunity to thank you again for staying with us and look forward to welcoming you back again for a more delightful experience.Sincerely yours,The Managemet TeamCentara Riversid Hotel Chiang Mai

10/10 - Xuất sắc

Jaehong

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
very good value for the money
Lưu trú 1 đêm vào Tháng 11, 2023
CCM trả lời vào 10/12/2023
Dear Jaehong,Thank you for your kind review. We are pleased you enjoyed staying at our hotel.It's something our staff takes great pride in, so we value your feedback. It would be a pleasure to have you return on your next visit to Chiang Mai.Sincerely yours,The Management TeamCentara Riverside Hotel Chiang Mai

10/10 - Xuất sắc

Randy

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful, impressive lobby and staircase. Staff are friendly, welcoming, attentive and helpful especially at reception and the entrance of the hotel. The dining room is always very clean and tidy, well organized. The buffet meals are varied and always delicious. Our rooms were comfortable, clean, cozy and spacious.
Lưu trú 1 đêm vào Tháng 11, 2023
CCM trả lời vào 10/12/2023
Dear Randy,Thank you for taking the time to share your review.We are pleased you had a pleasant stay overall. Your positive highlight to the team member is highly appreciated. We will happily share your kind comments with our teams.May we take this opportunity to thank you again for staying with us and look forward to welcoming you back again for a more delightful experience.Sincerely yours,The Management TeamCentara Riverside Hotel Chiang Mai

8/10 - Tốt

Joerg

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Very nice and helpful staff, property in the midst of renovation, and it needs it
Lưu trú 5 đêm vào Tháng 9, 2023
CCM trả lời vào 10/12/2023
Dear Joerg,Thank you very much for taking time to share your feedback. We are glad to hear that you had a pleasant stay with us recently.It is always encouraging for us to learn that our guests are satisfied with our services and facilities as it is what we strive for every day.Your recommendations and feedback are very important and please rest assured that we have taken it for further improvement.May we take this opportunity to thank you again for staying with us and look forward to hearing from you/ we hope having the opportunity to welcoming you back again.Sincerely yours,The Management TeamCentara Riverside Hotel Chiang Mai

10/10 - Xuất sắc

Sean

Thích: Nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 10, 2023
The Hotel management team trả lời vào 12/11/2023
Thank you so much for taking the time to leave us a perfect rating - it's much appreciated!

10/10 - Xuất sắc

Khandaker

Lưu trú 3 đêm vào Tháng 9, 2023
The Hotel management team trả lời vào 12/11/2023
We are incredibly grateful that you took the time out to leave us a 5-Star review.

8/10 - Tốt

John Paul

Lưu trú 2 đêm vào Tháng 9, 2023
The Hotel management team trả lời vào 12/11/2023
We are incredibly grateful that you took the time out to leave us a 10/10 review.

8/10 - Tốt

Mark C

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice room no complaints Breakfast and dinner very good Meet Alex the general manager a couple of times very nice guy and very informative
Lưu trú 1 đêm vào Tháng 8, 2023

8/10 - Tốt

Jonathan, Ascot

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
Service good. Property is old but for the price it is great value and service to match was excellent
Lưu trú 3 đêm vào Tháng 8, 2023

10/10 - Xuất sắc

Mari

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
スタッフの方がとても親切でよかったです。部屋も広くて過ごしやすいです。シャワーなど水圧もとても良いです。
Lưu trú 7 đêm vào Tháng 8, 2023

8/10 - Tốt

kalpagam

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
All good but bathrooms need some updating
Lưu trú 1 đêm vào Tháng 8, 2023

10/10 - Xuất sắc

Aldo

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Hotel to pick up
Great hotel, nice swimming pool, High Level breakfast, lot of space, comfortable beds
Lưu trú 1 đêm vào Tháng 7, 2023

10/10 - Xuất sắc

Aldo

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Gradevolissimo soggiorno
Ottimo hotel, vista fiume, piscina spaziosa, calda e non affollata. Ottima colazione. Staff super gentile
Lưu trú 3 đêm vào Tháng 7, 2023