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Nhận xét về Hampton Inn Chicago-O'Hare International Airport

2.5 out of 5
Hampton Inn Chicago-O'Hare International Airport
3939 N Mannheim Rd, Schiller Park, IL

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 890/1299 nhận xét" "
Đánh giá 8 - Tốt. 261/1299 nhận xét" "
Đánh giá 6 - Được. 79/1299 nhận xét" "
Đánh giá 4 - Kém. 36/1299 nhận xét" "
Đánh giá 2 - Tồi. 33/1299 nhận xét" "

9,4/10

Sạch sẽ

9,4/10

Nhân viên & dịch vụ

9,0/10

Tiện nghi, dịch vụ

8,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,8/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

Sayu

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Water dropping from the ceiling near the window. Not sure it is drain malfunction of the air conditioning unit on the upper floor or rain leak...
Lưu trú 1 đêm vào Tháng 5, 2024
Hampton Team trả lời vào 26/05/2024
We apologize for any inconvenience you experienced during your stay. Ensuring the comfort and safety of our guests is our top priority. We take your feedback seriously and will investigate the issue immediately. Our maintenance team will thoroughly inspect both the air conditioning unit and the window area to identify and rectify the source of the water leakage. Please rest assured that appropriate measures will be taken to prevent recurrence. We appreciate your patience and understanding. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to contact us directly. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 - Xuất sắc

Alaa

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Convenient close clean
Lưu trú 1 đêm vào Tháng 5, 2024
Hampton Inn O'Hare trả lời vào 25/05/2024
Thank you for sharing your experience with us! We're thrilled to hear that you found the Hampton Inn O'Hare to be convenient, close, and clean during your stay. Providing a comfortable and convenient experience for our guests is our top priority, and we're delighted that we could meet your expectations. Our team works hard to maintain a clean and welcoming environment, and it's fantastic to hear that our efforts were appreciated. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Safe travels!

10/10 - Xuất sắc

Carl

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was super friendly, and the hotel was very clean.
Lưu trú 3 đêm vào Tháng 5, 2024
Hampton Inn O'Hare trả lời vào 25/05/2024
Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay at the Hampton Inn O'Hare. Our team takes great pride in providing exceptional service, and it's wonderful to know that our friendly staff made your experience memorable. Maintaining a clean and comfortable environment for our guests is also a top priority for us, so we're thrilled that you found the hotel to be very clean. Your feedback means the world to us, and we can't wait to welcome you back for another enjoyable stay in the future. Safe travels!

10/10 - Xuất sắc

Helen

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wonderful front desk staff. Super kind and helpful.
Lưu trú 1 đêm vào Tháng 5, 2024
Hampton Inn O'Hare trả lời vào 25/05/2024
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that our front desk staff made such a positive impression on your stay. Providing exceptional service and creating a welcoming atmosphere for our guests is always our priority, and it's wonderful to hear that our team's kindness and helpfulness enhanced your visit. Your kind words mean a lot to us, and we look forward to welcoming you back to the Hampton Inn O'Hare for another fantastic stay in the future! If you need anything at all, don't hesitate to reach out. Safe travels!

10/10 - Xuất sắc

Amy

Thích: Sạch sẽ
It’s an airport stopover in a major hub. It was fine for the money and convenience
Lưu trú 1 đêm vào Tháng 5, 2024
viviana trả lời vào 22/05/2024
Thank you for taking the time to share your experience with us! We're delighted to hear that you found our hotel to be a convenient and good value option for your airport stopover. We strive to provide our guests with comfortable accommodations and hassle-free stays, and we're glad we could meet your expectations. If your travels bring you back to the area, we'd love to welcome you again for another pleasant stay.

4/10 - Kém

Ramzi

Lưu trú 3 đêm vào Tháng 5, 2024
Vianney trả lời vào 23/05/2024
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you faced with the virtual card and the prolonged duration of your phone call. Your feedback is invaluable in helping us improve our services.We have noted the issue with the 16 exchange fee and are currently reviewing it. Your loyalty means a great deal to us, and we are committed to delivering a better experience moving forward.Please do not hesitate to reach out to us if you have any further concerns or require assistance. We are here to help.Warm regards,

10/10 - Xuất sắc

Randy

Đi cùng gia đình
The front desk day shift staff were excellent.
Lưu trú 2 đêm vào Tháng 5, 2024
Hampton Inn O'Hare trả lời vào 21/05/2024
Thank you so much for your kind words, we greatly appreciate it. We hope to see you again soon!

6/10 - Được

Roberto, Miami

Khách đi công tác
Thích: Sạch sẽ
There’s no free WiFi. It is only provided if you sign up for the loyalty program for Hilton.
Lưu trú 1 đêm vào Tháng 5, 2024
Vianney M trả lời vào 21/05/2024
We're sincerely sorry to hear about your experience. While we're thrilled you appreciated the cleanliness of our facilities, we understand the importance of connectivity during your stay. We apologize for any inconvenience caused by our WiFi. We offer complimentary wi-fi to all of our guests as a way to thank our valued guests for their continued support. Your feedback is invaluable to us, and we'll certainly take it into consideration as we strive to enhance our guest experience. If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 - Xuất sắc

Evelin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024
Hampton Inn O'Hare trả lời vào 25/05/2024
Thank you so much for your glowing review of the Hampton Inn O'Hare! We are thrilled to hear that you had a fantastic experience during your stay with us. Providing top-notch service and a comfortable atmosphere for our guests is always our top priority, and it's incredibly rewarding to know that we hit the mark with you.

8/10 - Tốt

Heike

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Gut geeignet für Nächte vor dem Abflug
Lưu trú 1 đêm vào Tháng 5, 2024
viviana trả lời vào 20/05/2024
Thank you for your feedback! We're delighted to hear that our hotel provided a comfortable and convenient experience for your pre-departure stay. Ensuring our guests have a seamless transition before their journey is our top priority. We appreciate your recommendation and hope to welcome you back for another restful stay in the future! If there's anything specific you enjoyed or any areas where we could improve, feel free to let us know. Safe travels!

10/10 - Xuất sắc

Nijoud

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very clean and loved the breakfast
Lưu trú 1 đêm vào Tháng 5, 2024
viviana trả lời vào 20/05/2024
Thank you for taking the time to share your experience! We're thrilled to hear that you found our hotel to be very clean and enjoyed our breakfast offerings. Maintaining a high standard of cleanliness and providing a delicious breakfast are key aspects of our commitment to guest satisfaction. Your positive feedback is greatly appreciated, and we hope to have the pleasure of hosting you again soon for another enjoyable stay. If there's anything else we can do to make your next visit even better, please don't hesitate to reach out. Safe travels!

10/10 - Xuất sắc

Rahim, Carrollton

Đi theo nhóm, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent property
Lưu trú 1 đêm vào Tháng 5, 2024
viviana trả lời vào 20/05/2024
Thank you for your glowing review! We're thrilled to hear that you found our property to be excellent. Providing a memorable and enjoyable experience for our guests is always our goal, and we're delighted that we were able to meet your expectations. Your satisfaction is our greatest reward, and we hope to have the pleasure of welcoming you back for another exceptional stay in the future. If there's anything specific that stood out to you during your visit or any suggestions you have for us to further enhance our property, please feel free to share. We appreciate your feedback and look forward to your next visit!

10/10 - Xuất sắc

Andrew

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Receptionist and staff were so nice and professionals.
Lưu trú 3 đêm vào Tháng 5, 2024
viviana trả lời vào 20/05/2024
We truly appreciate your kind words regarding our receptionist and staff. Providing exceptional service and professionalism is at the heart of what we do, and we're delighted to hear that our team made a positive impression on you during your stay. Your recognition of their efforts means a lot to us, and we'll be sure to pass along your compliments. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another wonderful experience in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Safe travels!

10/10 - Xuất sắc

Wyatt

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Hampton Inn O'Hare trả lời vào 18/05/2024
Thank you so much for the kind review, hope to see you again shortly!

10/10 - Xuất sắc

Kevin

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Super clean and close from the airport
Lưu trú 1 đêm vào Tháng 5, 2024
Hampton Inn O'Hare trả lời vào 18/05/2024
We're thrilled to hear that you found our hotel super clean and conveniently close to the airport! Providing a comfortable and hygienic environment for our guests is our top priority, and we're glad it made a positive impact on your stay. If there's anything else we can do to make your experience even better next time, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 - Xuất sắc

Kai

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel is conveniently located, quiet, very clean and recommended!
Lưu trú 1 đêm vào Tháng 5, 2024
Hampton Inn O'Hare trả lời vào 18/05/2024
Thank you so much for your glowing review! We're thrilled to hear that you found our hotel conveniently located, quiet, and very clean. Your recommendation means the world to us! We strive to provide a comfortable and enjoyable experience for all our guests, and we're delighted to have met your expectations. We look forward to welcoming you back on your next visit!

2/10 - Tồi

Bo

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ
I was assigned a room facing to the street, holy, you could not sleep at all, even the window was closed, you could not stand it at night because of the street traffic noise, which affected my business trip next day. Later, I will not book the hotel through Expedia anymore, in stead, if you need select a good room, I think you should use your membership to book the chain-hotel by yourself, it happened several times, I found when you book the hotel through 3rd party, you can get the worst room
Lưu trú 1 đêm vào Tháng 5, 2024
Vianney trả lời vào 14/05/2024
I'm sorry to hear about your experience with the noise disturbance during your recent stay. Your comfort and satisfaction are important, and I apologize for any inconvenience caused by the room assignment.We understand the importance of a good night's sleep, especially during business trips. Your feedback regarding booking through third-party platforms is valuable, and I will make sure to share it with relevant parties for further review and improvement.Your comfort is paramount, and we appreciate your understanding and patience. If there's anything else we can assist you with, please feel free to let us know.

10/10 - Xuất sắc

Marilu

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel to stay near ORD. Clean, modern, comfortable beds, nice staff. The included breakfast was a plus! Recommended!
Lưu trú 1 đêm vào Tháng 5, 2024
viviana trả lời vào 13/05/2024
Thank you for your glowing review! We're thrilled to hear that you had a fantastic stay with us near ORD. Providing a clean, modern atmosphere with comfortable beds and friendly staff is what we strive for. It's great to know that you enjoyed our complimentary breakfast as well. Your recommendation means a lot to us, and we can't wait to welcome you back for another wonderful stay in the future!

10/10 - Xuất sắc

Alice

Lưu trú 1 đêm vào Tháng 5, 2024
Hampton Inn O'Hare trả lời vào 18/05/2024
Thank you so much for the kind review, hope to see you again shortly!

8/10 - Tốt

Crystal

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff members are excellent!
Lưu trú 1 đêm vào Tháng 5, 2024
viviana trả lời vào 12/05/2024
Thank you for your glowing feedback about our staff! We take great pride in providing exceptional service to our guests, and it's wonderful to hear that our team members made a positive impression on you during your stay. We'll be sure to pass along your kind words to our staff members—it's always encouraging for them to know that their efforts are appreciated. Should your travels bring you back our way, we look forward to welcoming you with the same excellent service you've come to expect. Safe travels!

10/10 - Xuất sắc

Amy

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Enjoyed our stay. Room was clean and updated. Enjoyed front desk staff, got my room quickly assigned for me as it was a loooong travel day!
Lưu trú 1 đêm vào Tháng 5, 2024
viviana trả lời vào 12/05/2024
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and that our clean, updated rooms met your expectations. Our front desk staff works hard to ensure a smooth check-in process, especially after a long travel day, so we're delighted to hear that they were able to promptly assist you. We hope to welcome you back for another enjoyable stay in the future! If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

10/10 - Xuất sắc

Michael

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Easy to get to from Ohare via shuttles. Breakfast was great
Lưu trú 1 đêm vào Tháng 5, 2024
Hampton Inn O'Hare trả lời vào 11/05/2024
We're delighted to hear that you found our hotel easily accessible from O'Hare via our shuttles! Providing convenient transportation options for our guests is important to us. We're also thrilled that you enjoyed our great breakfast offerings. We appreciate your feedback and look forward to welcoming you back on your next visit!

10/10 - Xuất sắc

Lucas, Proctorville

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024
Hampton Inn O'Hare trả lời vào 11/05/2024
Thank you so much for your glowing review! We're thrilled to hear that you had such a wonderful experience with us. Our team works hard to ensure that every guest feels welcome and comfortable during their stay, and it's incredibly rewarding to hear that we hit the mark with you. We look forward to the opportunity to welcome you back again soon!

10/10 - Xuất sắc

Denise

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly workers and a clean updated room.
Lưu trú 2 đêm vào Tháng 5, 2024
Hampton Inn O'Hare trả lời vào 11/05/2024
We're thrilled to hear that you found our workers friendly and your room clean and updated! Providing a welcoming atmosphere and comfortable accommodations are top priorities for us, and we're delighted that you had such a positive experience. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We can't wait to welcome you back again soon!

10/10 - Xuất sắc

Anil

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Airport shuttle is excellent. Staff was so polite. Breakfast was hot and delicious. Room was so clean. Everything was perfect. Will stay again, when I will come Chicago.
Lưu trú 1 đêm vào Tháng 5, 2024
Hampton Inn O'Hare trả lời vào 10/05/2024
Thank you for sharing your fantastic experience with us! We're thrilled to hear that you enjoyed our excellent airport shuttle service, polite staff, delicious breakfast, and clean rooms. Providing a perfect stay for our guests is always our goal, and we're delighted to know that we met your expectations. We can't wait to welcome you back when you return to Chicago! Safe travels until then!

10/10 - Xuất sắc

Balaji

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Hampton Inn O'Hare trả lời vào 11/05/2024
Thank you so much for your glowing review! We're thrilled to hear that you had such a wonderful experience with us. Our team works hard to ensure that every guest feels welcome and comfortable during their stay, and it's incredibly rewarding to hear that we hit the mark with you. We look forward to the opportunity to welcome you back again soon!

10/10 - Xuất sắc

Jessica

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I liked the Custmer Service at check in and check out. The room was clean and the beds nice and comfortable. But, the best was the Welcome and my name on the big tv!
Lưu trú 1 đêm vào Tháng 5, 2024
Hampton Team trả lời vào 04/05/2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed the customer service provided by our team members during both check-in and check-out. It's our goal to ensure that every guest feels welcomed and valued throughout their stay.We're also delighted that you found your room to be clean and comfortable. Providing a relaxing environment is a top priority for us, and we're glad that you were able to unwind and enjoy a good night's sleep in our comfortable beds.We take pride in adding personal touches to enhance our guests' experiences, and we're delighted that you appreciated seeing your name on the big TV. It's the little details that can make all the difference, and we're thrilled that this gesture made your stay with us even more memorable.Thank you again for choosing to stay with us, and we look forward to welcoming you back on your next visit! If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know.

2/10 - Tồi

Yi Ting

Lưu trú 1 đêm vào Tháng 4, 2024
Hampton Inn O'Hare trả lời vào 25/05/2024
I'm sorry to hear that your experience at the Hampton Inn O'Hare fell short of your expectations. Your feedback is invaluable to us, as it helps us identify areas where we can improve and better serve our guests. We sincerely apologize for any inconvenience or discomfort you may have encountered during your stay.We would greatly appreciate the opportunity to learn more about your experience so that we can address any issues you encountered and work to make things right. Please don't hesitate to reach out to our management team directly so that we can discuss your concerns and take appropriate action.We strive to provide every guest with a positive and memorable experience, and we regret that we were not able to meet your expectations on this occasion. Thank you for bringing your concerns to our attention, and we hope to have the opportunity to welcome you back in the future and provide you with the exceptional stay you deserve.

10/10 - Xuất sắc

Lisa

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was very friendly. Our rooms were clean and comfortable.
Lưu trú 2 đêm vào Tháng 4, 2024
Guest Service Agent trả lời vào 03/05/2024
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that your experience with our staff was enjoyable, and your room was clean and comfortable for your stay! We look forward to welcoming you back for another wonderful stay.

10/10 - Xuất sắc

Bonnie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Mary Jo

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Loved that I could get a hot breakfast before an early morning flight, plus convenient frequent shuttles to airport. Bed was very comfortable, too, and room was very clean.
Lưu trú 1 đêm vào Tháng 4, 2024
Guest Service Agent trả lời vào 03/05/2024
Dear valued guest, thank you for taking the time to share your positive experience with us! We are thrilled to hear that our breakfast offerings were enjoyable for you. It is also great to know your room was comfortable and clean during your stay! We look forward to welcoming you back for another wonderful stay. Thank you for choosing to stay with us!

10/10 - Xuất sắc

Khaled

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is one of the best Hampton Inn hotel I stay on very clean good food
Lưu trú 1 đêm vào Tháng 4, 2024
Guest Service Agent trả lời vào 01/05/2024
Khaled, thank you for taking the time to share your positive experience with us! We are thrilled to hear that your stay was comfortable, and our breakfast offerings were enjoyable for you! We look forward to welcoming you back for another wonderful stay. Thank you for choosing to stay with us!

10/10 - Xuất sắc

Taneah

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Checkin was easy, staff was super polite. Quick stay so didnt look around much. But it was good.
Lưu trú 1 đêm vào Tháng 4, 2024
viviana trả lời vào 30/04/2024
Great to hear that your check-in experience was smooth and that our staff left a positive impression! We're delighted that you found everything satisfactory during your stay, even though it was brief. Should you find yourself back in the area, we hope you'll have the opportunity to explore more of what our hotel has to offer. Thank you for choosing us, and we look forward to welcoming you again in the future!

10/10 - Xuất sắc

Marzena, Westland

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very friendly staff , clean and good location for people who need stay close to airport
Lưu trú 1 đêm vào Tháng 4, 2024
Guest Service Agent trả lời vào 29/04/2024
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you were happy with your room, and that our staff at check-in provided quality, friendly service! Your kind words will be shared with our team as encouragement to continue delivering exceptional service. We look forward to welcoming you back for another wonderful stay!

10/10 - Xuất sắc

Nikita

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Super helpful to have an early check in availability. Room was so nice!
Lưu trú 1 đêm vào Tháng 4, 2024
Guest Service Agent trả lời vào 29/04/2024
Dear valued guest, We are thrilled to hear that you were happy to hear that you were happy with your stay, and found your room to be comfortable! We hope to welcome you back soon!

10/10 - Xuất sắc

JAMES

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024
Guest Service Agent trả lời vào 01/05/2024
Dear valued guest, we are thrilled to hear that you were happy to hear that you were happy with your stay! We hope to welcome you back soon!

10/10 - Xuất sắc

Simranjit

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good job
Lưu trú 1 đêm vào Tháng 4, 2024
Guest Service Agent trả lời vào 28/04/2024
Dear valued guest, thank you for taking the time to review your experience staying with us! We are thrilled to hear you enjoyed your stay, and we hope to welcome you back again soon!

10/10 - Xuất sắc

Craig

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Guest Service Agent trả lời vào 28/04/2024
Dear valued guest, we are thrilled to hear you enjoyed your stay! We greatly appreciate you taking the time to provide your feedback. We hope to welcome you back next time your travel plans bring you to the area!

10/10 - Xuất sắc

mark

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
location and clean
Lưu trú 1 đêm vào Tháng 4, 2024
Hampton Inn O'Hare trả lời vào 26/04/2024
Thank you for taking the time to leave a review! We're delighted to hear that you found our location convenient and our facilities clean. We strive to provide a welcoming environment for all our guests, and your positive feedback reinforces our commitment to excellence. We look forward to welcoming you back on your next visit!

8/10 - Tốt

Sheldon

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
No food options nearby. Shuttle bus doesn’t come to Terminal 5 unless you call them so 45 minute wait plus $20 taxi ride later. Busy street and airport noise from room window.
Lưu trú 1 đêm vào Tháng 4, 2024
Hampton Inn O'Hare trả lời vào 26/04/2024
We appreciate you sharing your experience with us. We apologize for any inconvenience you faced regarding the lack of nearby food options and the shuttle service to Terminal 5. Your feedback is invaluable as it helps us identify areas for improvement. Rest assured, we will address these issues to enhance the overall guest experience. Thank you for choosing us, and we hope to have the opportunity to serve you better in the future.

10/10 - Xuất sắc

Michelle

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
After a terrible experience with the airline & an unexpected overnight stay without our bags, it was refreshing to end up at this Hampton Inn after a long international flight. The hotel was affordable & had a convenient 24 hr shuttle service. When the front desk concierge found out we didn’t have our bags she put a little bag together for us with tooth brushes, tooth paste, deodorant & razors. It was much appreciated.
Lưu trú 1 đêm vào Tháng 4, 2024
Guest Service Agent trả lời vào 28/04/2024
Dear valued guest,We are delighted to hear that you were able to enjoy your stay with us after such a rough airline experience. We are thrilled you were able to enjoy our amenities such as complimentary toothbrushes, razors, etc. Fantastic guest experience is our top priority! We hope you will return for another great stay in the future!

10/10 - Xuất sắc

Anish

Lưu trú 3 đêm vào Tháng 4, 2024
Hampton Inn O'Hare trả lời vào 11/05/2024
Thank you so much for your glowing review! We're thrilled to hear that you had such a wonderful experience with us. Our team works hard to ensure that every guest feels welcome and comfortable during their stay, and it's incredibly rewarding to hear that we hit the mark with you. We look forward to the opportunity to welcome you back again soon!

10/10 - Xuất sắc

Mukhammadjon

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good
Lưu trú 1 đêm vào Tháng 4, 2024
Guest Service Agent trả lời vào 20/04/2024
Dear valued guest, thank you for your positive feedback! review your experience staying with us! We hope to welcome you back again soon!

10/10 - Xuất sắc

Kenneth, Fort Wayne

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice rooms. Super nice staff.
Lưu trú 1 đêm vào Tháng 4, 2024
Hampton Inn O'Hare Team trả lời vào 17/04/2024
Thank you so much for taking the time to share your feedback! We're thrilled to hear that you enjoyed our rooms and found our staff to be super nice. It's always our goal to provide exceptional service and create a comfortable atmosphere for our guests. We appreciate your kind words and hope to have the pleasure of welcoming you back again soon! If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 - Xuất sắc

ERKAN

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
nice hotel i liked it
Lưu trú 1 đêm vào Tháng 4, 2024
Hampton Team trả lời vào 16/04/2024
Thank you so much for choosing to stay with us and for taking the time to share your positive feedback! We're thrilled to hear that you enjoyed your experience at our hotel.Our team works hard to provide a comfortable and enjoyable stay for all our guests, and it's incredibly rewarding to know that our efforts have made a positive impression on you.We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know.Thank you once again for your support, and we look forward to hosting you again soon!

8/10 - Tốt

emmanuel

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
breakfast is free could be better
Lưu trú 1 đêm vào Tháng 4, 2024
Hampton Team trả lời vào 16/04/2024
Thank you for taking the time to share your feedback with us. We're delighted to hear that you appreciated our complimentary breakfast offering. Providing a complimentary breakfast is one of the many ways we aim to enhance our guests' experiences.We're sorry to learn that the breakfast fell short of your expectations. Your satisfaction is of utmost importance to us, and we're committed to continuously improving our services. We would love to hear more about your specific suggestions on how we can enhance our breakfast offerings to better meet your needs and preferences.Please feel free to reach out to our team directly so that we can gather more details and work towards making the necessary improvements. Your feedback is invaluable to us as we strive to provide exceptional experiences for all our guests.Thank you once again for choosing to stay with us, and we hope to have the opportunity to welcome you back for an improved experience in the future.

10/10 - Xuất sắc

prakash

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice !
Lưu trú 2 đêm vào Tháng 4, 2024
Hampton Team trả lời vào 15/04/2024
Thank you so much for your fantastic review! We're thrilled to hear that you had a 5-star experience with us. Providing exceptional service and ensuring our guests have a wonderful stay is always our top priority. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We hope to welcome you back soon for another memorable stay!

10/10 - Xuất sắc

Jiaming

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Amazing stay. I was able to rest when I most needed.
Lưu trú 1 đêm vào Tháng 3, 2024
Hampton Team trả lời vào 15/04/2024
It's fantastic to hear that you had such a wonderful stay and that you were able to get the rest you needed! Providing a comfortable and relaxing experience is always our goal, and we're thrilled that we could deliver that for you. If you have any other feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back for another amazing stay in the future!

10/10 - Xuất sắc

Sourabh

Lưu trú 1 đêm vào Tháng 4, 2024
Guest Service Agent trả lời vào 03/05/2024
Dear valued guest, we are thrilled to hear you enjoyed your stay! We greatly appreciate you taking the time to provide your feedback. We hope to welcome you back next time your travel plans bring you to the area!

10/10 - Xuất sắc

Michael

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice property.
Lưu trú 1 đêm vào Tháng 4, 2024
Cynthia trả lời vào 14/04/2024
Thank you for your feedback, we're happy you enjoyed your stay with us here at the Hampton Inn. We hope to see you again soon.