2/10 - Tồi
Shirley
20/03/2026
My daughter was travelling alone. It took 12 hours to get over the passes and she was too tired to keep going so I tried to get her a hotel. The hotel turned her down at the front desk because she did not have a physical credit card on her. It took us another hour and a half to get her to another room where I was able to sign a form over my email authorizing her to be able to use my credit card over the phone.She was scared and thought she was going to have to sleep in a parking lot overnight.
Expedia would not give us a refund unless the hotel authoritied it. Which they refused to do.
We called the hotel, intending to book a room and was not told about this new credit card policy. We then decided to check out Expedia and the rate was a little cheaper so we went with Expedia, which was nonrefundable and a big mistake.
Apparently if I would’ve looked a little closer on a hidden paragraph of the hotel, I would’ve known that she would need a physical card but because I had called and the hotel didn’t say anything I didn’t think I had to also investigate it on Expedia. If you book on Expedia open up every “read more” section check everything out!
Steer clear from The Vedder River Inn who showed zero compassion for a vulnerable young woman.
Shirley
Lưu trú 1 đêm vào Tháng 3, 2026