Khách sạn Concord

"Nice "

"Service in restaurant could have been better "

"Everything was wonderful. We had one issue during our stay that was out of anyone’s control really, but the manager quickly took action and moved us to another room, which was even better than our original room and gave us breakfast vouchers for the remainder of our stay. We would have been okay without the vouchers as we were already happy with the room change but it was a nice touch and we greatly appreciated it."

"Handicap accessible room was clean with helpful fixtures throughout for added ease of use. Coffee was the best in any hotel I’ve ever stayed at!!!!"

"The building and lobby were very nice and clean, which made a great first impression. Unfortunately, our room was a completely different experience. There were pills on the floor along with a noticeable amount of crumbs and it was clear the room hadn’t been vacuumed before our arrival. Cleanliness in the rooms really needs to be improved to match the rest of the hotel."

"Good"

"Staff and room was great…breakfast had multiple options to choose from."

"The breakfast was amazing.The front desk staff were amazing, and gave us the extra pillows we requested. The the housekeeping staff was surley and refused to clean our room when asked. The bed was okay not super comfortable but not super uncomfortable either. The worst thing was that they have no water pressure in the shower, like zero."

"You guys don’t have housekeeping or free breakfast very morning….. thats lame and cheap."

"Warm room in pool area"

"It was great"

"Room, staff, cleanliness"

"Breakfast was hot and filling. We only got to use the hot tub once because it was under maintenance the second time. The pool could have been warmer."

"We had a wonderful stay at Tru by Hilton Concord! The staff was absolutely amazing, friendly, helpful, and made us feel welcome from the moment we arrived. The hotel was very clean, modern, and well-maintained, which made our stay even more comfortable. The location was also perfect, with easy access to everything we needed in Concord. We would definitely stay here again and highly recommend it to anyone visiting the area!"

"Room phone didn’t work, After I told the front desk and they still didn’t fix it. I will never stay here again!"

"."

"Small stain in floor. Shower/toilet door opens by sink and is a pain when you have multiple people. No breakfast was offered. Had to pay!! "