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Nhận xét về Quay Hotel and Spa

4 out of 5
Quay Hotel and Spa
Deganwy Quay, Conwy, Wales

Nhận xét

9,2

Tuyệt vời

Đánh giá 10 - Xuất sắc. 664/1003 nhận xét" "
Đánh giá 8 - Tốt. 235/1003 nhận xét" "
Đánh giá 6 - Được. 65/1003 nhận xét" "
Đánh giá 4 - Kém. 26/1003 nhận xét" "
Đánh giá 2 - Tồi. 13/1003 nhận xét" "

9,4/10

Sạch sẽ

9,2/10

Nhân viên & dịch vụ

8,8/10

Tiện nghi, dịch vụ

9,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,6/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Paul

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location, value and service
Lưu trú 1 đêm vào Tháng 5, 2024
Shaun Oldfield trả lời vào 26/05/2024
Dear PaulThank you for taking the time to share your recent stay with us at the Quay Hotel & Spa.We are so pleased you enjoyed your overall stay with us and we are very grateful for your high scoring!We do hope to have the opportunity of welcoming you back in the near future!Kind RegardsShaun OldfieldHouse Manager

8/10 - Tốt

Yusuf

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024
Shaun Oldfield trả lời vào 14/05/2024
Dear YusufThank you for taking the time to share your recent experience with us.We hope you enjoyed your stay and thankful for your scoring.We do hope to be able to welcome you back in the near future.Kind RegardsShaun OldfieldHouse Manager

10/10 - Xuất sắc

Richard

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent staff, very friendly and accommodating. I still think the rooms could be updated. Plugs by the bedside etc.
Lưu trú 1 đêm vào Tháng 5, 2024
Shaun Oldfield trả lời vào 06/05/2024
Dear RichardThank you for taking the time to share your recent experience with us here at the Quay Hotel & Spa.We are so pleased you enjoyed your stay with us and we are grateful for your high score!We do hope to be able to welcome you back in the near future.Kind RegardsShaun OldfieldHouse Manager

10/10 - Xuất sắc

Wendy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Shaun Oldfield trả lời vào 02/05/2024
Dear WendyThank you for your review and high scoring.We are so pleased you enjoyed your time with us and do hope to be able to welcome you back in the near future.Kind RegardsShaun OldfieldHouse Manager

10/10 - Xuất sắc

Christine

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
Shaun Oldfield trả lời vào 02/05/2024
Dear ChristineThank you for your review and high scoring.We are so pleased you enjoyed your time with us and do hope to be able to welcome you back in the near future.Kind RegardsShaun OldfieldHouse Manager

8/10 - Tốt

GARY

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024
Shaun Oldfield trả lời vào 25/04/2024
Dear GaryThank you for taking the opportunity to provide your feedback from your recent experience with us here at the Quay Hotel & Spa.We are pleased you enjoyed your stay and are grateful for your scoring.We do hope we are able to welcome you back in the near future.Kind RegardsShaun OldfieldHouse Manager

10/10 - Xuất sắc

Sarah

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 6 đêm vào Tháng 4, 2024
Shaun Oldfield trả lời vào 25/04/2024
Dear SarahThank you for taking the opportunity to provide your feedback from your recent experience with us here at the Quay Hotel & Spa.We are pleased you enjoyed your stay and are grateful for your scoring.We do hope we are able to welcome you back in the near future.Kind RegardsShaun OldfieldHouse Manager

10/10 - Xuất sắc

Christopher

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
HAVING STAYED AT THE PROPERTY BEFORE WE KNEW WHAT TO EXPECT AND WERE NOT DISSAPOINTED.
Lưu trú 3 đêm vào Tháng 4, 2024
Shaun Oldfield trả lời vào 25/04/2024
Dear ChristopherThank you for taking the opportunity to provide your feedback from your recent experience with us here at the Quay Hotel & Spa.We are pleased you enjoyed your stay and are grateful for your high scoring!We do hope we are able to welcome you back in the near future.Kind RegardsShaun OldfieldHouse Manager

6/10 - Được

Roger

All OK but restaurant certainly didn’t cater for a large appetite.
Lưu trú 3 đêm vào Tháng 4, 2024
Shaun Oldfield trả lời vào 25/04/2024
Dear RogerThank you for taking the opportunity to provide your feedback from your recent experience with us here at the Quay Hotel & Spa.We are pleased you enjoyed your stay and are grateful for your scoring.We do hope we are able to welcome you back in the near future.Kind RegardsShaun OldfieldHouse Manager

10/10 - Xuất sắc

Philip

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A great stay. We have enjoyed the new Spa facilities. We keep coming back again and again. A chilled out and welcoming experience.
Lưu trú 3 đêm vào Tháng 4, 2024
shaun oldfield trả lời vào 14/04/2024
Dear PhilipThank you for taking the time to share your experience with us here at the Quay Hotel & Spa.We thank you for your high scoring and hope we get the opportunity to welcome you back in the future.Kind RegardsShaun OldfieldHouse Manager

10/10 - Xuất sắc

Mark

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel, would definitely recommend.
Lưu trú 3 đêm vào Tháng 4, 2024
shaun oldfield trả lời vào 14/04/2024
Dear MarkThank you for taking the time to share your experience with us here at the Quay Hotel & Spa.We thank you for your high scoring and hope we get the opportunity to welcome you back in the future.Kind RegardsShaun OldfieldHouse Manager

10/10 - Xuất sắc

George

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is a beautiful hotel. Very pleasant staff and very good food in the restaurant. Would definylike to come back and stay longer.
Lưu trú 1 đêm vào Tháng 4, 2024
shaun oldfield trả lời vào 14/04/2024
Dear GeorgeThank you for taking the time to share your experience with us here at the Quay Hotel & Spa.We thank you for your high scoring and hope we get the opportunity to welcome you back in the future.Kind RegardsShaun OldfieldHouse Manager

10/10 - Xuất sắc

Leanne

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Love this hotel. I have stayed here twice now. The bar and restaurant have amazing food. The staff are nice and friendly. Spa is lovely. Walking distance to Conwy. Would deffo stay again.
Lưu trú 1 đêm vào Tháng 4, 2024
shaun oldfield trả lời vào 14/04/2024
Dear LeanneThank you for taking the time to share your experience with us here at the Quay Hotel & Spa.We thank you for your high scoring and hope we get the opportunity to welcome you back in the future.Kind RegardsShaun OldfieldHouse Manager

8/10 - Tốt

Deborah

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I was a bit annoyed having to pay to go in the spa as this was not specified on the booking
Lưu trú 2 đêm vào Tháng 3, 2024
shaun oldfield trả lời vào 03/04/2024
Dear DeborahThan you for taking the time to share your recent experience with us here at the Quay Hotel & Spa.We are pleased you enjoyed your overall stay and thank you for your high scoring.We have recently undergone an extensive refurbishment to our spa area which we have been so excited to share with everyone!The Wellness Area now includes a number of different features and we believe that with our new offering we are now able to provide our hotel guests with a much better spa experience. With this, we ask for a small fee of 25 per person for hotel guests wanting to use the facility during peak times that is discounted to other visitors. We still offer complimentary use of these amazing facilities for all hotel residents.We hope to welcome you back in the near future.Kind RegardsShaun OldfieldHouse Manager

10/10 - Xuất sắc

Anthony, Newcastle

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 3, 2024
Shaun Oldfield trả lời vào 31/03/2024
Dear AnthonyThank you for taking the time to share your recent experience with us and we are pleased to see you enjoyed your time with us!We are very grateful for the high scoring!We do hope to have the opportunity to welcome you back in the near future.Kind RegardsShaun OldfieldHouse Manager

6/10 - Được

Andrew

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
The room need up dating
Lưu trú 1 đêm vào Tháng 3, 2024
Shaun Oldfield trả lời vào 31/03/2024
Dear AndrewThank you for taking the time to share your recent experience with us.We hope you enjoyed your time with us.We do hope to have the opportunity to welcome you back in the near future.Kind RegardsShaun OldfieldHouse Manager

6/10 - Được

Les, Cheltenham

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very basic room decor Didn’t like the booking time system for breakfast
Lưu trú 1 đêm vào Tháng 3, 2024
shaun oldfield trả lời vào 20/03/2024
Dear LesThank you for taking the time to share your recent experience with us here at The Quay Hotel & Spa.Thank you for your feedback. We are always looking to better our services and standards and are grateful for you taking the time to share.We hope to welcome you back in the near future.Kind RegardsShaun OldfieldHouse Manager

10/10 - Xuất sắc

Timothy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
shaun oldfield trả lời vào 20/03/2024
Dear Timothy Thank you for taking the time to share your recent experience with us here at The Quay Hotel & Spa.We are pleased you enjoyed your overall stay with us and we are grateful for your high scoring.We do hope to be able to welcome you back in the near future.Kind RegardsShaun OldfieldHouse Manager

10/10 - Xuất sắc

Jane

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good quality experience everytime
Lưu trú 1 đêm vào Tháng 3, 2024
Shaun Oldfield trả lời vào 17/03/2024
Dear JaneThank you for taking the time to share your recent experience with us at the Quay Hotel & Spa.We are pleased to hear you enjoyed your overall stay with us and we are grateful for your scoring.We do hope we are able to welcome you back in the near future.Kind RegardsShaun OldfieldHouse Manager

6/10 - Được

Paul

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great place but lacking in some food areas.
comfortable nights sleep, great location, downside the food quality. on arrival asked to book a breakfast slot, how am i supposed to enjoy a relaxing weekend away if i have to stick to a time schedule? especially when we did arrive on allotted time there were at least 40 covers still available during my breakfast. Also dinner in the bar was disappointing, dish served not as described and a burnt burger was served to me. Full English breakfast was great but Continental breakfast choice?, fruit salad, yogurt with bread & poorly cooked mini danish.
Lưu trú 2 đêm vào Tháng 2, 2024
Shaun Oldfield trả lời vào 01/03/2024
Dear PaulThank you for taking the time to share your recent experience with us here at the Quay Hotel & Spa.We are sorry to hear that there were certain aspects of your stay that left you dissapointed.We do ask all our guests prior to arrival what time they wish to sit for breakfast to avoid any long queues and long waits for tables. This way, we can ensure our guests are well looked after with a high standard of service that we provide.We are sorry to hear of your dinner with us and do hope you were able to speak with a manager at the time to rectify any issues and avoid any further dissapointment.We thank you for your feedback as we are always looking to better our services and standards.Kind RegardsShaun OldfieldHouse Manager

10/10 - Xuất sắc

Juliana

Lưu trú 1 đêm vào Tháng 2, 2024
Shaun Oldfield trả lời vào 01/03/2024
Dear JulianaThank you for taking the time to share your recent experience with us here at The Quay Hotel & Spa.We are so pleased you enjoyed your stay with us and we are very grateful for your scoring.We do hope to be able to welcome you back in the near future.Kind RegardsShaun OldfieldHouse Manager

10/10 - Xuất sắc

Alison

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lovely hotel the superior room lovely and big with a nice little balcony. Would definately go back.
Lưu trú 1 đêm vào Tháng 2, 2024
Shaun Oldfield trả lời vào 01/03/2024
Dear AlisonThank you for taking the time to share your recent experience with us here at The Quay Hotel & Spa.We are so pleased you enjoyed your stay with us and we are very grateful for your scoring.We do hope to be able to welcome you back in the near future.Kind RegardsShaun OldfieldHouse Manager

10/10 - Xuất sắc

Claire

Lưu trú 1 đêm vào Tháng 2, 2024
Shaun Oldfield trả lời vào 01/03/2024
Dear ClaireThank you for taking the time to share your recent experience with us here at The Quay Hotel & Spa.We are so pleased you enjoyed your stay with us and we are very grateful for your scoring.We do hope to be able to welcome you back in the near future.Kind RegardsShaun OldfieldHouse Manager

10/10 - Xuất sắc

Kerry

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lovely stay
Lovely hotel, beds were very comfy and breakfast was lovely
Lưu trú 2 đêm vào Tháng 2, 2024
Shaun Oldfield trả lời vào 01/03/2024
Dear KerryThank you for taking the time to share your recent experience with us here at The Quay Hotel & Spa.We are so pleased you enjoyed your stay with us and we are very grateful for your scoring.We do hope to be able to welcome you back in the near future.Kind RegardsShaun OldfieldHouse Manager

8/10 - Tốt

Lucy

Lưu trú 1 đêm vào Tháng 2, 2024
Shaun Oldfield trả lời vào 01/03/2024
Dear LucyThank you for taking the time to share your recent experience with us here at The Quay Hotel & Spa.We are so pleased you enjoyed your stay with us and we are very grateful for your scoring.We do hope to be able to welcome you back in the near future.Kind RegardsShaun OldfieldHouse Manager

10/10 - Xuất sắc

Christopher

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent service.. extremely clean & well maintained.. Would definitely stay again
Lưu trú 3 đêm vào Tháng 2, 2024
Shaun Oldfield trả lời vào 01/03/2024
Dear ChristopherThank you for taking the time to share your recent experience with us here at The Quay Hotel & Spa.We are so pleased you enjoyed your stay with us and we are very grateful for your scoring.We do hope to be able to welcome you back in the near future.Kind RegardsShaun OldfieldHouse Manager

10/10 - Xuất sắc

Chris

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
Shaun Oldfield trả lời vào 01/03/2024
Dear ChrisThank you for taking the time to share your recent experience with us here at The Quay Hotel & Spa.We are so pleased you enjoyed your stay with us and we are very grateful for your scoring.We do hope to be able to welcome you back in the near future.Kind RegardsShaun OldfieldHouse Manager

10/10 - Xuất sắc

William

Lưu trú 2 đêm vào Tháng 2, 2024
Shaun Oldfield trả lời vào 01/03/2024
Dear WilliamThank you for taking the time to share your recent experience with us here at The Quay Hotel & Spa.We are so pleased you enjoyed your stay with us and we are very grateful for your scoring.We do hope to be able to welcome you back in the near future.Kind RegardsShaun OldfieldHouse Manager

8/10 - Tốt

Rowena

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 1, 2024
Shaun Oldfield trả lời vào 01/03/2024
Dear RowenaThank you for taking the time to share your recent experience with us here at The Quay Hotel & Spa.We are so pleased you enjoyed your stay with us and we are very grateful for your scoring.We do hope to be able to welcome you back in the near future.Kind RegardsShaun OldfieldHouse Manager

10/10 - Xuất sắc

Alan

Đi cùng thú cưng, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My wife and I booked The Quay for a quiet couple of days with our small dog. We had a lovely stay, and were happy we'd made a great choice of hotel. The room was clean and spacious and the staff friendly. Breakfast was very tasty. The cooked option was great and the porridge very thick and creamy. The homemade granola was also a favourite. Unfortunately the Spa was closed for refurbishment over our stay but it didn't detract from our stay.
Lưu trú 2 đêm vào Tháng 2, 2024
Shaun Oldfield trả lời vào 01/03/2024
Dear AlanThank you for taking the time to share your recent experience with us here at The Quay Hotel & Spa.We are so pleased you enjoyed your stay with us and we are very grateful for your scoring.We do hope to be able to welcome you back in the near future.Kind RegardsShaun OldfieldHouse Manager

10/10 - Xuất sắc

Richard

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
Shaun Oldfield trả lời vào 01/03/2024
Dear RichardThank you for taking the time to share your recent experience with us here at The Quay Hotel & Spa.We are so pleased you enjoyed your stay with us and we are very grateful for your scoring.We do hope to be able to welcome you back in the near future.Kind RegardsShaun OldfieldHouse Manager

10/10 - Xuất sắc

David

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2024
Shaun Oldfield trả lời vào 01/03/2024
Dear DavidThank you for taking the time to share your recent experience with us here at The Quay Hotel & Spa.We are so pleased you enjoyed your stay with us and we are very grateful for your scoring.We do hope to be able to welcome you back in the near future.Kind RegardsShaun OldfieldHouse Manager

10/10 - Xuất sắc

Anthony

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great break
Lovely hotel, great food and service. Nothing to complain about whatsoever. We will be back again later this year.
Lưu trú 2 đêm vào Tháng 2, 2024
Shaun Oldfield trả lời vào 01/03/2024
Dear AnthonyThank you for taking the time to share your recent experience with us here at The Quay Hotel & Spa.We are so pleased you enjoyed your stay with us and we are very grateful for your scoring.We do hope to be able to welcome you back in the near future.Kind RegardsShaun OldfieldHouse Manager

8/10 - Tốt

Derek

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Overall a very pleasant stay, staff very attentive and welcoming. Only minor issue was noise relating to spa renovations during work hours .
Lưu trú 2 đêm vào Tháng 2, 2024
Shaun Oldfield trả lời vào 01/03/2024
Dear DerekThank you for taking the time to share your recent experience with us here at The Quay Hotel & Spa.We are so pleased you enjoyed your stay with us and we are very grateful for your scoring.We do hope to be able to welcome you back in the near future.Kind RegardsShaun OldfieldHouse Manager

10/10 - Xuất sắc

Christine

Lưu trú 2 đêm vào Tháng 2, 2024
Shaun Oldfield trả lời vào 01/03/2024
Dear ChristineThank you for taking the time to share your recent experience with us here at The Quay Hotel & Spa.We are so pleased you enjoyed your stay with us and we are very grateful for your scoring.We do hope to be able to welcome you back in the near future.Kind RegardsShaun OldfieldHouse Manager

10/10 - Xuất sắc

Linda

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful hotel in stunning setting. Fantastic breakfast choice. Room was spotless, spacious and the bed was huge and very comfortable. Staff were helpful and efficient.
Lưu trú 1 đêm vào Tháng 2, 2024
Shaun Oldfield trả lời vào 01/03/2024
Dear LindaThank you for taking the time to share your recent experience with us here at The Quay Hotel & Spa.We are so pleased you enjoyed your stay with us and we are very grateful for your scoring.We do hope to be able to welcome you back in the near future.Kind RegardsShaun OldfieldHouse Manager

10/10 - Xuất sắc

Ian

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great Hotel.
Very clean and modern Hotel. Stayed in a Double Superior which was spacious and faced the sea. Highly recommended.
Lưu trú 1 đêm vào Tháng 2, 2024
Shaun Oldfield trả lời vào 01/03/2024
Dear IanThank you for taking the time to share your recent experience with us here at The Quay Hotel & Spa.We are so pleased you enjoyed your stay with us and we are very grateful for your scoring.We do hope to be able to welcome you back in the near future.Kind RegardsShaun OldfieldHouse Manager

6/10 - Được

Alberto, Manchester

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 2 đêm vào Tháng 1, 2024
Shaun Oldfield trả lời vào 01/03/2024
Dear AlbertoThank you for taking the time to share your recent experience with us here at The Quay Hotel & Spa.We are so pleased you enjoyed your stay with us and we are very grateful for your scoring.We do hope to be able to welcome you back in the near future.Kind RegardsShaun OldfieldHouse Manager

6/10 - Được

Michele

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Slightly disappointing that we were not told whilst booking that tge Spa was closed, we booked for a spa break
Lưu trú 1 đêm vào Tháng 2, 2024
Shaun Oldfield trả lời vào 01/03/2024
Dear MicheleThank you for taking the time to share your recent experience with us here at The Quay Hotel & Spa.We are so pleased you enjoyed your stay with us and we are very grateful for your scoring.We do hope to be able to welcome you back in the near future.Kind RegardsShaun OldfieldHouse Manager

8/10 - Tốt

Peter

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Geberally good
Lưu trú 1 đêm vào Tháng 1, 2024
Shaun Oldfield trả lời vào 27/01/2024
Dear PeterThank you for your kind review and we are pleased you enjoyed your time with us here at the Quay Hotel & Spa.We do hope we have the opportunity to welcome you back in the near future.Kind RegardsShaun OldfieldHouse Manager

10/10 - Xuất sắc

Jane

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lovely night say
Lưu trú 1 đêm vào Tháng 1, 2024
Shaun Oldfield trả lời vào 22/01/2024
Dear JaneThank you for taking the time to share your recent experience with us here at the Quay Hotel & Spa.We are so pleased you enjoyed your time with us and we are very grateful for your high scoring!We hope to welcome you back in the near future.Kind RegardsShaun OldfieldHouse Manager

10/10 - Xuất sắc

barry

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent hotel will be back
Lưu trú 1 đêm vào Tháng 1, 2024
Shaun Oldfield trả lời vào 22/01/2024
Dear BarryThank you for taking the time to share your recent experience with us here at the Quay Hotel & Spa.We are so pleased you enjoyed your time with us and we are very grateful for your high scoring!We hope to welcome you back in the near future.Kind RegardsShaun OldfieldHouse Manager

6/10 - Được

Peter

Lưu trú 1 đêm vào Tháng 1, 2024
Shaun Oldfield trả lời vào 22/01/2024
Dear PeterThank you for taking the time to share your recent experience with us here at the Quay Hotel & Spa.We hope you enjoyed your time with us and hope to welcome you back in the very near future.Kind RegardsShaun OldfieldHouse Manager

2/10 - Tồi

Neil

Lưu trú 1 đêm vào Tháng 1, 2024
Shaun Oldfield trả lời vào 22/01/2024
Dear NeilThank you for taking the time to share your recent experience with us here at the Quay Hotel & Spa.We hope you enjoyed your time with us and hope to welcome you back in the very near future.Kind RegardsShaun OldfieldHouse Manager

8/10 - Tốt

Michelle

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Always worth the revisit!!
Lưu trú 1 đêm vào Tháng 1, 2024
Shaun Oldfield trả lời vào 13/01/2024
Dear MichelleThank you for taking the time to share your recent experience with us and we are so pleased to see you enjoyed your time us once more!We are so thankful for your high scoring and do hope we get the opportunity to welcome you back in the near future!Kind RegardsShaun OldfieldHouse Manager

10/10 - Xuất sắc

Elizabeth

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Just beautiful
Beautiful hotel in a stunning location. Staff very friendly and helpful. Clean and luxurious. Worth upgrading to river/ castle view room.
Lưu trú 1 đêm vào Tháng 12, 2023
Shaun Oldfield trả lời vào 02/01/2024
Dear ElizabethThank you for taking the time to share your recent experience with us at the Quay Hotel & Spa.We are so pleased you enjoyed your time with us and we are very grateful for your high scoring!We do hope to welcome you back in the near future!Kind RegardsShaun OldfieldHouse Manager

10/10 - Xuất sắc

Graham

Lưu trú 2 đêm vào Tháng 12, 2023
Shaun Oldfield trả lời vào 02/01/2024
Dear GrahamThank you for taking the time to share your recent experience with us at the Quay Hotel & Spa.We are so pleased you enjoyed your time with us and we are very grateful for your high scoring!We do hope to welcome you back in the near future!Kind RegardsShaun OldfieldHouse Manager

10/10 - Xuất sắc

sean

Lưu trú 1 đêm vào Tháng 12, 2023
Shaun Oldfield trả lời vào 02/01/2024
Dear SeanThank you for taking the time to share your recent experience with us at the Quay Hotel & Spa.We are so pleased you enjoyed your time with us and we are very grateful for your high scoring!We do hope to welcome you back in the near future!Kind RegardsShaun OldfieldHouse Manager

10/10 - Xuất sắc

Amelia

Lưu trú 1 đêm vào Tháng 12, 2023
Shaun Oldfield trả lời vào 01/02/2024
Dear AmeliaThank you for your kind review and it gladdens us to know how much you enjoyed your time with us at the Quay Hotel.We strive each and every day to be the very best and to provide an exceptional level of service in every department - without fail.We hope to welcome you back again in the very near future.Kind regards and iechyd da,Brid Adams

8/10 - Tốt

Ian

Lưu trú 1 đêm vào Tháng 12, 2023
Shaun Oldfield trả lời vào 19/12/2023
Dear IanThank you for taking the time to share your recent experience with us here at the Quay Hotel & Spa.We are pleased to see you enjoyed your time with us and we are so very grateful for the high scoring!We do hope to be able to welcome you back in the very near future.Kind RegardsShaun OldfieldHouse Manager