8/10 - Tốt
Jessica
Đi cùng gia đình và trẻ nhỏ
04/09/2025
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
The Cozumel Hotel and Resort was an incredible place to stay for myself and my family. We reserved two standard rooms with a pool view. What we loved: The staff were accommodating and went above and beyond to provide activities and entertainment, hourly. Evening shows were spectacular! The pool is heated, and the indoor and outdoor spaces are aesthetically pleasing. Our favorite part about the room was a hammock by the sliding glass door, which provided beautiful access to the patio and views of the pool. There is no beach, but there is a beautiful sandy area and the ocean is easily accessible with instant snorkel opportunities right off the shore. Not to mention, the hotel has complimentary snorkel gear for the whole family. What we thought was just OK: The food kept us fed, but after a full week of eating there, the selection felt limited. We absolutely loved all the servers and chefs, though. What we didn't enjoy at all: The bathrooms had layers of paint and mold. The showers and toilets weren't the best to say the least. The smell of mildew deep in the halls was almost unbearable at times. If you're looking for affordability, The Cozumel experience, safety and fun, along with the all inclusive package, this hotel is absolutely a great option.
Jessica
Lưu trú 7 đêm vào Tháng 8, 2025
