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Nhận xét về Gold View Hotel Đà Lạt

3.5 out of 5
Gold View Hotel Đà Lạt
33 Đặng Thái Thân, Đà Lạt, Lâm Đồng

Nhận xét

4,6
Đánh giá 10 - Xuất sắc. 0/4 nhận xét" "
Đánh giá 8 - Tốt. 1/4 nhận xét" "
Đánh giá 6 - Được. 1/4 nhận xét" "
Đánh giá 4 - Kém. 0/4 nhận xét" "
Đánh giá 2 - Tồi. 2/4 nhận xét" "

8,0/10

Sạch sẽ

6,0/10

Nhân viên & dịch vụ

6,0/10

Tiện nghi, dịch vụ

6,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

6,0/10

Thân thiện với môi trường

Nhận xét

2/10 - Tồi

Khách đã xác thực

Đi cùng gia đình và trẻ nhỏ
I haven’t checked in there as they cancelled my booking without informing me about that, and this hotel hasn’t cancelled my booking until now and requested me to contact Expedia. Why do I have to contact by myself even though they did cancel the booking without my confirm?? Unacceptable!
Lưu trú 3 đêm vào Tháng 4, 2019
Admin trả lời vào 08/05/2019
Hello, we have joined Expedia for a short time. And we always adhere to Expedia rules. Please leave your name or booking number, we will check.

2/10 - Tồi

Gerald

Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This was more like a hostel. No breakfast no shops,no transport.
Lưu trú 5 đêm vào Tháng 12, 2023

6/10 - Được

Louise

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
Although the hotel was clean & tidy the staff weren’t very helpful and didn’t really speak to you. You weren’t given a choice what you wanted for breakfast and when I asked for room service ( which it clearly states it does) the response was ‘not today!’ I then asked if they had a menu ‘no, one dish,’ was the reply I got. I wouldn’t go back.
Lưu trú 5 đêm vào Tháng 7, 2023
RESERVATION TEAM trả lời vào 27/07/2023
Dear Louise Bellamy,Thank you for your responses. I sincerely apologize for the problems you encountered while resting here. This is not a comment we want to see, I'm sure I'll take each point you make into consideration. If it's convenient, I'd like to learn more about your experience here, so that we can better understand how to improve the quality of service and hotel for you and other guests.Thank you for choosing our hotel, we hope to have another chance to serve you well.Hotel staff

8/10 - Tốt

Hieu

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
the hotel has communication problem with hotels.com, thus the checkin process was not smooth. This will be big trouble in busy season. Other than that, the overall experience is good. The view is nice, location is convenient, staffs are supportive.
Lưu trú 1 đêm vào Tháng 6, 2020
Hai Hac trả lời vào 15/07/2020
Dear Mr Hieu The first word on behalf of the entire hotel staff MAJESTIC sent to all thank you for believing chosen our hotel for your family vacation. We sincerely thank the valuable contribution of customers to help make the hotel more complete. During their stay at the hotel with our flaws regretted and apologized customers. We will strive to improve the quality of hotel services better and appreciate the opportunity to serve you better the next time. Sincerely. Hai Hac DEPUTY MANAGER