Phòng 3, ban công, quang cảnh thành phố | Minibar, két bảo mật tại phòng, màn/rèm cản sáng, phòng cách âm

Nhận xét về Khách sạn Balcona Đà Nẵng

4 out of 5
Khách sạn Balcona Đà Nẵng
288 Võ Nguyên Giáp, Mỹ An, Q.Ngũ Hành Sơn, Đà Nẵng

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 185/339 nhận xét" "
Đánh giá 8 - Tốt. 122/339 nhận xét" "
Đánh giá 6 - Được. 26/339 nhận xét" "
Đánh giá 4 - Kém. 3/339 nhận xét" "
Đánh giá 2 - Tồi. 3/339 nhận xét" "

9,0/10

Sạch sẽ

8,8/10

Nhân viên & dịch vụ

8,2/10

Tiện nghi, dịch vụ

8,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,0/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Tuan

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 3, 2020
Balcona Hotel Da Nang Team trả lời vào 31/03/2020
Dear our valued guest, Warmest greeting from Balcona Hotel Da Nang! Thank you so much for your stay at our hotel as well as your nice point on Expedia. We certainly look forward to welcoming you back in the future. Best regards

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Khách sạn phòng đẹp và sạch sẽ
Khách sạn phòng khá đẹp, có view hươang biển và khá sạch sẽ. Tiện nghi trong phòng cũng khá tốt
Lưu trú 1 đêm vào Tháng 7, 2019
Balcona Hotel Team trả lời vào 11/07/2019
Dear our beloved guest, Warmest greeting from Balcona Hotel Da nang! We are glad to learn that you had a pleasant stay at our hotel. Your satisfastion is our motivation to ongoing upgrades to the property and service. We look forward to seeing you on your next trip. Best regards,

6/10 - Được

Thi Huong Tra

Thích: Tiện nghi, dịch vụ
Dusty, noisy (including cleaning staffs), smells like sewage from time to time. Room is big though
Lưu trú 4 đêm vào Tháng 5, 2024
Balcona Hotel trả lời vào 24/05/2024
Dear Mr/Ms Thi Huong Tra,Thank you very much for your recent stay at our hotel, and for the time taken to post your feedback.We do apologies for our service be not met your expectation. We highly appreciate to your comment and will make it better in future.Anyway, thanks again for such a honest review, it really was a pleasure to have taken care of you.Looking forward to welcoming you in the next trip.Best regards,Balcona Team

8/10 - Tốt

AKIHIRO

良かった
Lưu trú 6 đêm vào Tháng 5, 2024
Balcona Hotel trả lời vào 24/05/2024
Dear Mr/Ms AKIHIRO,Thank you very much for your choosing our hotel well as your valued feedback .We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well.We do hope to have chance to welcome you back with the better service in the near future.Best regards,Balcona Team

10/10 - Xuất sắc

kiriko

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 4, 2024
Balcona Hotel trả lời vào 17/05/2024
Dear Mr/Ms KIRIKO,Thank you very much for your choosing our hotel well as your valued feedback .We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well.We do hope to have chance to welcome you back with the better service in the near future.Best regards,Balcona Team

8/10 - Tốt

JIA

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very good location right at beach front.Great view from the room.
Lưu trú 1 đêm vào Tháng 4, 2024
Balcona Hotel trả lời vào 17/05/2024
Dear Mr/Ms JIA,Thank you very much for your choosing our hotel well as your valued feedback .We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well.We do hope to have chance to welcome you back with the better service in the near future.Best regards,Balcona Team

10/10 - Xuất sắc

Maggie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 3, 2024
Balcona Hotel trả lời vào 02/05/2024
Dear Mr/Ms Maggie,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

10/10 - Xuất sắc

donald ian george

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My second visit to this hotel. The location is very convenient and on the beachfront.Lots of food options nearby and several sports bars. The staff are very helpful and it is an excellent choice of hotel
Lưu trú 28 đêm vào Tháng 3, 2024
Balcona Hotel trả lời vào 27/04/2024
Dear Mr/Ms,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

10/10 - Xuất sắc

Anne

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wonderful hotel directly opposite the most beautiful beach. Lots of beach bars, restaurants and night life within easy walking distance. Fabulous family room for the four of us. The staff were incredibly helpful, they could not have been more helpful and generous in providing many additional food options for our dietary requirements and allergies. They even left us a surprise birthday cake!! Thoroughly recommend this fantastic hotel, thankyou we will definitely be revisiting! xx
Lưu trú 5 đêm vào Tháng 4, 2024
Balcona Hotel trả lời vào 23/04/2024
Dear Mr/Ms Anne,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

10/10 - Xuất sắc

donald ian george

Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Convenient for restaurants, bars and beach.Excellent value, my second on month stay.
Lưu trú 28 đêm vào Tháng 2, 2024
Balcona Hotel trả lời vào 23/04/2024
Dear Mr/Ms Donald,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

10/10 - Xuất sắc

Monique

Lưu trú 3 đêm vào Tháng 1, 2024
Balcona Hotel trả lời vào 17/01/2024
Dear Mr/Ms Monique,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

10/10 - Xuất sắc

HYOEUN

Lưu trú 2 đêm vào Tháng 1, 2024
Balcona Hotel trả lời vào 12/01/2024
Dear Mr/Ms Hyoeun,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

10/10 - Xuất sắc

Shotaro

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
For Surf trip
朝食の種類が豊富で、美味しかったです。また周辺にレストランやマッサージ店が多く、便利だと思います。サーフポイントも目の前でした。
Lưu trú 2 đêm vào Tháng 12, 2023
Wendy trả lời vào 11/12/2023
Dear Mr/Ms Shotaro,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

10/10 - Xuất sắc

Chong

Lưu trú 5 đêm vào Tháng 11, 2023
Wendy trả lời vào 06/12/2023
Dear Mr/Ms Chong ,Thank you very much for your choosing our hotel well as your valued feedback .We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well.We do hope to have chance to welcome you back with the better service in the near future.Best regards,Balcona Team

10/10 - Xuất sắc

JaeWook

Lưu trú 2 đêm vào Tháng 11, 2023
Wendy trả lời vào 06/12/2023
Dear Mr/Ms Jea Wook,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

10/10 - Xuất sắc

Jason

All worker are very kind.
Lưu trú 6 đêm vào Tháng 11, 2023
Wendy trả lời vào 11/11/2023
Dear Mr/Ms Jason ,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

8/10 - Tốt

Jinsu

Thích: Nhân viên & dịch vụ
오래된 호텔 느낌
Lưu trú 3 đêm vào Tháng 11, 2023
Wendy trả lời vào 06/11/2023
Dear Mr/Ms Jinsu ,Thank you very much for your recent stay at our hotel, and for the time taken to post your feedback.We do apologies for our service be not met your expectation. We highly appreciate to your comment and will make it better in future.Anyway, thanks again for such a honest review, it really was a pleasure to have taken care of you.Looking forward to welcoming you in the next trip.Best regards,Balcona Team

10/10 - Xuất sắc

CHANGHWAN

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 9, 2023
Wendy trả lời vào 29/09/2023
Dear Mr/Ms YOO,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

10/10 - Xuất sắc

Shotaro

Lưu trú 2 đêm vào Tháng 9, 2023
Wendy trả lời vào 15/09/2023
Dear Mr/Ms Shotaro,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

8/10 - Tốt

TOMOKO

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
インフィニティプールが良かった。ミーケービーチの目の前でベランダから朝日も見れて良かった。2泊したが部屋清掃はなく、タオルも言わないと交換してもらえなかった。ビーチが近くわかりやすい場所にあり、SEN Boutique Spaへ歩いていけて良かった。
Lưu trú 2 đêm vào Tháng 9, 2023

10/10 - Xuất sắc

SHANG-FAN

Lưu trú 7 đêm vào Tháng 8, 2023
Wendy trả lời vào 08/09/2023
亲爱的先生/女士 CHEN,感谢您选择我们的酒店,并花时间为您最近在我们酒店的住宿写下如此精彩的评论。 我们很高兴听到您对我们的酒店、员工和服务的积极评价。很高兴在不久的将来再次欢迎您回来。亲切的问候,巴尔科纳队

8/10 - Tốt

pham

Lưu trú 3 đêm vào Tháng 8, 2023
Wendy trả lời vào 15/09/2023
Dear Mr/Ms Pham ,Thank you very much for your choosing our hotel well as your valued feedback .We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well.We do hope to have chance to welcome you back with the better service in the near future.Best regards,Balcona Team

8/10 - Tốt

HEEMOON

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 8, 2023
Wendy trả lời vào 17/08/2023
친애하는 Mr/Ms LEE,저희 호텔을 선택해 주시고 시간을 내어 고객님의 최근 투숙에 대한 좋은 리뷰를 작성해 주셔서 감사합니다. 저희 호텔, 직원 및 서비스에 대한 귀하의 긍정적인 의견을 듣게 되어 매우 기쁩니다.가까운 시일 내에 다시 뵙게 되어 기쁩니다.감사합니다.발코나팀

8/10 - Tốt

heaeun

Lưu trú 2 đêm vào Tháng 7, 2023
Wendy trả lời vào 03/08/2023
친애하는 Mr/Ms Lee,저희 호텔을 선택해 주시고 시간을 내어 고객님의 최근 투숙에 대한 좋은 리뷰를 작성해 주셔서 감사합니다. 저희 호텔, 직원 및 서비스에 대한 귀하의 긍정적인 의견을 듣게 되어 매우 기쁩니다.가까운 시일 내에 다시 뵙게 되어 기쁩니다.감사합니다.발코나팀

10/10 - Xuất sắc

Quang

Lưu trú 4 đêm vào Tháng 7, 2023
Wendy trả lời vào 22/07/2023
Dear Mr Quang,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

10/10 - Xuất sắc

Jebum

Lưu trú 1 đêm vào Tháng 7, 2023
Wendy trả lời vào 13/07/2023
Dear Mr/Ms Jebum ,Thank you very much for your choosing our hotel well as your valued feedback .We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well.We do hope to have chance to welcome you back with the better service in the near future.Best regards,Balcona Team

6/10 - Được

Wanpen

Lưu trú 2 đêm vào Tháng 6, 2023
Wendy trả lời vào 10/06/2023
Dear Mr/Ms Wanpen ,Thank you very much for your recent stay at our hotel, and for the time taken to post your feedback.We do apologies for our service be not met your expectation. We highly appreciate to your comment and will make it better in future.Anyway, thanks again for such a honest review, it really was a pleasure to have taken care of you.Looking forward to welcoming you in the next trip.Best regards,Balcona Team

10/10 - Xuất sắc

CHIHIRO

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 5 đêm vào Tháng 4, 2023
Wendy trả lời vào 05/06/2023
Dear Mr/Ms CHIHIRO,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

8/10 - Tốt

Kylie

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
pool
Lưu trú 5 đêm vào Tháng 5, 2023
Wendy trả lời vào 08/05/2023
Dear Mr/Ms … ,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

10/10 - Xuất sắc

Lien

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Like location, the infinity pool, breakfast.
Lưu trú 4 đêm vào Tháng 5, 2023
Wendy trả lời vào 08/05/2023
Dear Mr/Ms Lien,Thank you very much for your choosing our hotel well as your valued feedback .We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well.We do hope to have chance to welcome you back with the better service in the near future.Best regards,Balcona Team

8/10 - Tốt

Ngai Ho

Lưu trú 7 đêm vào Tháng 4, 2023
Wendy trả lời vào 08/05/2023
Dear Mr/Ms Ngai Ho,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

10/10 - Xuất sắc

Eamonn

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff was incredibly friendly and took great care of us. Beach was right across the street and everything we needed was within walking distance. Would definitely stay here again when visiting Da Nang.
Lưu trú 11 đêm vào Tháng 4, 2023
Wendy trả lời vào 17/04/2023
Dear Mr/Ms Eamonn,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

8/10 - Tốt

KWAI FONG

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
房間大,舒適 但花灑企缸浸水! 每次都要用大毛巾抹水,另早餐選擇少.
Lưu trú 3 đêm vào Tháng 4, 2023
Wendy trả lời vào 14/04/2023
Dear Mr/Ms CHENG ,Thank you very much for your recent stay at our hotel, and for the time taken to post your feedback.We do apologies for our service be not met your expectation. We highly appreciate to your comment and will make it better in future.Anyway, thanks again for such a honest review, it really was a pleasure to have taken care of you.Looking forward to welcoming you in the next trip.Best regards,Balcona Team

10/10 - Xuất sắc

stuart andrew

Lưu trú 3 đêm vào Tháng 4, 2023
Wendy trả lời vào 12/04/2023
Dear Mr/Ms Stuart Andrew Comer,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards!

4/10 - Kém

Simon

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Old and not 4star
This hotel was a disaster! Old rooms, staff with limited english skills and low service level. The pool was useless as it was facing the beach which is very windy. I left the hotel after 3 days (had booked 6)
Disgusting mold
Old and dirty bathroom
Lưu trú 6 đêm vào Tháng 3, 2023
Wendy trả lời vào 18/03/2023
Dear Mr/Ms Simon,Thank you very much for your recent stay at our hotel, and for the time taken to post your feedback.We do apologies for our service be not met your expectation. We highly appreciate to your comment and will make it better in future.Anyway, thanks again for such a honest review, it really was a pleasure to have taken care of you.Looking forward to welcoming you in the next trip.Best regards,Balcona Team

10/10 - Xuất sắc

Cyrille

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Bel hôtel
Hôtel très agréable situé en face de la mer. La piscine sur le toit est vraiment très belle, bien qu’un peu fraîche. Personnel sympathique et beau choix pour le petit déjeuner qui change tous les jours. Je recommande +++
Lưu trú 5 đêm vào Tháng 2, 2023
Wendy trả lời vào 10/03/2023
Dear Mr/Ms Cyrille,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

10/10 - Xuất sắc

Deborah

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very friendly and helpful staff. Great location overlooking the ocean.
Lưu trú 3 đêm vào Tháng 2, 2023
Wendy trả lời vào 28/02/2023
Dear Mr/Ms Deborah,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

10/10 - Xuất sắc

Stefan

Lưu trú 6 đêm vào Tháng 2, 2023
Wendy trả lời vào 20/02/2023
GOOD REVIEWDear Mr/Ms Stefan Egelstad,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

6/10 - Được

CHEOLMIN

Lưu trú 1 đêm vào Tháng 1, 2023
Wendy trả lời vào 03/02/2023
Dear Mr/Ms CHEOLMIN,Thank you very much for your recent stay at our hotel, and for the time taken to post your feedback.We do apologies for our service be not met your expectation. We highly appreciate to your comment and will make it better in future.Anyway, thanks again for such a honest review, it really was a pleasure to have taken care of you.Looking forward to welcoming you in the next trip.Best regards,Balcona Team

10/10 - Xuất sắc

Sebastien, Rosemere

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Old building but clean and well located.
Wendy trả lời vào 03/02/2023
Dear Mr Sebastien ,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

10/10 - Xuất sắc

SoDam

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great hotel
Great location. Nice ocean view. Nice staffs! Swimming pool is wonderful
Lưu trú 2 đêm vào Tháng 12, 2022
Wendy trả lời vào 03/02/2023
Dear Mr/Ms SoDam,Thank you very much for your choosing our hotel well as your valued feedback .We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well.We do hope to have chance to welcome you back with the better service in the near future.Best regards,Balcona Team

10/10 - Xuất sắc

Anna

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
My room had a balcony that over looked a beautiful beach, perfect for surfing. There was a huge buffet breakfast and room service. There was also a gym. But what made the hotel so special was the lovely, friendly staff who made me feel welcome. I am very grateful to them for their kindness. Thank you
Wendy trả lời vào 03/02/2023
Dear Ms Anna ,Thank you for choosing our hotel, and taking the time to write such a nice review about your recent stay with us. We are so glad to hear your positive comments about our hotel, our staff and our service.It will be a pleasure to welcome you back again in the near future.Kind regards,Balcona Team

10/10 - Xuất sắc

Lu V

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 12, 2022
Wendy trả lời vào 03/02/2023
Dear Mr/Ms Lu V,Thank you very much for your choosing our hotel well as your valued feedback .We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well.We do hope to have chance to welcome you back with the better service in the near future.Best regards,Balcona Team

6/10 - Được

Susanne

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very upscale hotel with few people in it. Great location by beach.
Lưu trú 2 đêm vào Tháng 10, 2022

10/10 - Xuất sắc

Aki

Lưu trú 1 đêm vào Tháng 10, 2022

10/10 - Xuất sắc

john

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The location
Lưu trú 14 đêm vào Tháng 9, 2022

6/10 - Được

Khách đã xác thực

Đi theo nhóm
Thích: Nhân viên & dịch vụ
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
新型コロナウイルスの影響で経営難になっているのは想像に難くない。しかしそれでもメンテナンスはしっかりやってほしい。特に部屋の見えない部分やプールの清掃等があまりやっていないのか、全体的にくたびれた印象だった。
Lưu trú 3 đêm vào Tháng 4, 2021
Balcona Hotel Da Nang Team. trả lời vào 19/05/2021
Dear Mr/Ms. Anomymous, We are really grateful to you for your choosing our hotel as your accommodation and spending your time to write this review. We are so sorry that you were not very happy with your stay at our hotel. The Covid 19 has affected so much to our hotel and we had deficiencies recently. We escalated your feedback to our management team for action and review. We hope to have an opportunity to better serve you in the near future. With premier regards,

10/10 - Xuất sắc

Khách đã xác thực

Lưu trú 1 đêm vào Tháng 4, 2021
Balcona Hotel Da Nang team. trả lời vào 19/05/2021
Dear our valuable guest, We would like to express our gratitude to you for choosing our hotel and providing great point on Expedia. We are grateful to your continued trust and we hope to have pleasure of serving you again in the future. Best regards,

10/10 - Xuất sắc

Pamela

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
The staff were very friendly and welcoming. They had our reservation info prepared so check-in was quick. They offered wonderful suggestions to all our questions and provided valuable information about when to go to popular places and restrictions that we were unaware of. Very diverse breakfast selections. Wonderful
Lưu trú 2 đêm vào Tháng 7, 2020

10/10 - Xuất sắc

Alison, HCMC

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wonderful staff. Hanna was amazing helping us organize day trips. Beautiful room overlooking the sea. Hotel is directly across street from beach. Many cafes and other places in walkable distance.
Lưu trú 4 đêm vào Tháng 6, 2020
Balcona Hotel Da Nang Team trả lời vào 23/06/2020
Dear our valued guest, Warmest greeting from Balcona Hotel Da Nang! Thank you so much for your stay at our hotel as well as your nice point on Expedia. We certainly look forward to welcoming you back in the future. Best regards