Mặt tiền nơi lưu trú

Nhận xét về Khách sạn Greenery

3.5 out of 5
Khách sạn Greenery
76 Hà Bổng, Đà Nẵng

Nhận xét

6,4
Đánh giá 10 - Xuất sắc. 2/11 nhận xét" "
Đánh giá 8 - Tốt. 4/11 nhận xét" "
Đánh giá 6 - Được. 2/11 nhận xét" "
Đánh giá 4 - Kém. 0/11 nhận xét" "
Đánh giá 2 - Tồi. 3/11 nhận xét" "

7,0/10

Sạch sẽ

6,0/10

Nhân viên & dịch vụ

8,0/10

Tiện nghi, dịch vụ

6,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,0/10

Thân thiện với môi trường

Nhận xét

8/10 - Tốt

D'Arcie

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location, conveniently close to the beach and lots of food options nearby. We snatched up a great deal paying only $30AUD a night, friendly staff and generally clean. Only down side was the shower in our room kept flooding the bathroom as the drain was not draining quick enough. Pool was lovely on the roof top, but no shade available from direct sunlight.
Lưu trú 3 đêm vào Tháng 3, 2024

2/10 - Tồi

Jun

Lưu trú 1 đêm vào Tháng 12, 2023

8/10 - Tốt

Kenta

Khách đi công tác
Lưu trú 7 đêm vào Tháng 10, 2023

6/10 - Được

Kenta

Lưu trú 5 đêm vào Tháng 7, 2023

2/10 - Tồi

Matthew, London

Đi cùng bạn đồng hành
Không thích: Nhân viên & dịch vụ
We made a booking for Greenery Hotel at the start of December for the 6th-8th January. On arrival, we were sat down and then told that there was building work going on and they hadn't been accepting bookings for the last 3 weeks. We were then informed that we would be taken to another hotel which "would be the same" as what our original booking should've been. We were left at the other hotel which was 1 mile away and we never heard from Greenery Hotel again. The hotel we ended up staying at wasn't good enough and we had multiple problems during our stay. Not sure why we weren't informed in advance that this would happen and given time to change our booking. So based on our experience we would definitely not recommend Greenery Hotel.
Lưu trú 2 đêm vào Tháng 1, 2020

10/10 - Xuất sắc

Chol Min

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
강추
가격대비 훌륭했습니다. 그 가격에 조식도 주다니. 직원들도 매우 친절해서 좋았습니다. 시내 접근성도 훌륭했구요.
Lưu trú 4 đêm vào Tháng 11, 2019
Greenery Team trả lời vào 27/01/2020
Dear Mr. Chol Min, We hope that your experience with us was pleasant and we appreciate your valuable feedback on our rooms and amenities, as well as our services and food offerings. Thank you once again and we are looking forward to keeping welcoming you here with us. We wish you the very best in your endeavors. With kindest regards,

8/10 - Tốt

Tik On

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 6 đêm vào Tháng 10, 2019
Greenery Hotel Team trả lời vào 29/10/2019
Dear Sir/Madam, We hope that your experience with us was pleasant and we appreciate your valuable feedback on our rooms and amenities, as well as our services and food offerings. Thank you once again and we are looking forward to keeping welcoming you here with us. We wish you the very best in your endeavors. With kindest regards,

10/10 - Xuất sắc

HYUCK JUN, 대구

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 1, 2019
Greenery Team trả lời vào 27/01/2020
Dear Mr. Hyuck Jun, We hope that your experience with us was pleasant and we appreciate your valuable rating us on Hotels.com. Thank you once again and we are looking forward to keeping welcoming you here with us. We wish you the very best in your endeavors. With kindest regards,

6/10 - Được

Khách đã xác thực

Thích: Tiện nghi phòng
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Disappointing condition
The surrounding area was quite lively, with lots of places to eat around the hotel. However the condition of the hotel was quite disappointing. We found some tiny insects in the bathroom, and there were a lot of ants on the breakfast table at the restaurant on 2/F. The rooftop pool seemed to be unmaintained with bits of the canopy hanging. A bit dangeous, to be honest. The staff were not helpful and friendly, and they did not understand English.
Lưu trú 2 đêm vào Tháng 12, 2018
Greenery Team trả lời vào 28/01/2020
Dear our valued guest, Warmest greetings from Greenery. Thank you very much for choosing us during your stay in Danang and for spending your valued time on writing us a review. We would like to take this opportunity to send our sincerest apologies as we did not meet your expectation that stay and would like to let you know that we highly appreciate your feedback. We always try our best to learn from the failure and fix it, in order to provide the customers better experiences for the next time staying with us. We look forward to have other opportunity to welcome you back in the near future. Thank you and warm regards, Greenery Team

8/10 - Tốt

Kyuhui

Thích: Tiện nghi phòng
미케해변과 아주 가까운 호텔
우선 늦게 체크인 할 때 3명으로 예약했는데 2명이라고 해서 예약한 내용을 찾아 보여줬더니 그 때야 할겠다고 했습니다. 호텔 프런트의 서비스는 그저 그랬고, 청소는 매일 하지만 정말 대충하는 느낌을 받았고, 프런트에 3명이서 머문다고 말했지만 항상 수건을 2개씩 갖다놔서 하나씩 받을 때마다 직접 가서 말해야했습니다! 그래도 베트남어를 사용해야하는 전화를 부탁할 때도 친절하게 응대해주시고, 호텔에서 걸어서 3분 거리에 미케해변이 있어서 일출도 빨리 다녀올 수 있어서 좋았습니다! 호텔방에서 해변과 저녁에 아시아파크까지 보여서 야경이 이뻣습니당
Lưu trú 4 đêm vào Tháng 8, 2018
Greenery Team trả lời vào 28/01/2020
Dear Ms. Kyuhui, Thank you for taking the time to share your feedback about your stay. Please accept our sincerest apologies for the inconveniences during your stay that unfortunately turned your experience at our property to be not as satisfactory as it should have been. Please be assured that every step was being taken to seek for the right solution for our further improvement. We would like to let you know that we highly appreciate your feedback. We always try our best to learn from the failure and fix it, in order to provide the customers better experiences for the next time staying with us. Hopefully we may have another opportunity to welcome you back again and restore your faith in Greenery Hotel. Thank you and warm regards, Greenery Team

2/10 - Tồi

gragra, hongkong

Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Worse experience I ever have.
This is the worse hotel that I ever stay. First, before I arrive Da Nẵng , I tried to contact hotel to arrange hotel pick up service from airport to hotel, i sent 3 emails to the hotel and no one reply. No one ever answer the phone as well. I still don’t get the correct hotel contact now. Then when I get to the hotel room there are different from the photo. The picture and details show in Expedia website mention there should have bathtub in the room, but there are no bathtub. I reach to the hotel stuff and the stuff mention this room type have no bathtub facility at all. There are discrepancy on the discription between Expedia website and hotel service. Finally I can change to a room with bathtub but then the shower have no hanger to hold the shower tab, you need to hold the water tab by yourself to able to take shower. No service at all, in the morning around 9-10, cleaning ladies or man ring the door bell, if you didn’t answer them or open the door, they will open your room door without any notice. This is a very very bad service and I cannot rest any more after they wake me up. There are no “ Do not disturb” sign to notice them they cannot access our room. OK, we tried to ask them to come later to clean our room, but no one tridy up the room. I stay here for 4 nights and they ring the door bell and access to our room without notice 4 times. At the end of the trip, we have been told to pay 300,000vnd but grab is only 50,000. They didn’t mention the pay in advanc
Lưu trú 4 đêm vào Tháng 6, 2018
Cherry trả lời vào 01/08/2018
Dear, Firstly, we would like to applogy for your bad experience in our hotel for your trip. We will try and fix these problem that you memtion as soon as posible. As you know, we are new hotel who joining the hotel market so we still lack a lot of experience which serving customer. But we believe from our mistake today we will make our team more professional in our future. Thank you again for your comment and we hope we will show you how improving we are in the future. Thank you