Bồn tắm spa ngoài trời

Nhận xét về HYATT house Dallas/Lincoln Park

3 out of 5
HYATT house Dallas/Lincoln Park
8221 North Central Expressway, Dallas, TX

Nhận xét

8,4

Rất tốt

Đánh giá 10 - Xuất sắc. 970/1959 nhận xét" "
Đánh giá 8 - Tốt. 553/1959 nhận xét" "
Đánh giá 6 - Được. 231/1959 nhận xét" "
Đánh giá 4 - Kém. 111/1959 nhận xét" "
Đánh giá 2 - Tồi. 94/1959 nhận xét" "

8,6/10

Sạch sẽ

8,8/10

Nhân viên & dịch vụ

8,2/10

Tiện nghi, dịch vụ

8,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,6/10

Thân thiện với môi trường

Nhận xét

4/10 - Kém

Joseph

Đi cùng gia đình
Right by the freeway and very noisy especially at night. Needed to have ear plugs to be able to sleep.
Lưu trú 3 đêm vào Tháng 5, 2024

8/10 - Tốt

Phil

Đi cùng gia đình, Khách đi công tác
The property was dated but clean. Parking was easy. Breakfast was good.
Lưu trú 3 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Leslea

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Andrea

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I like property
Paul trả lời vào 07/05/2024
Dear Andrea,Thank you for taking the time to respond to our survey and thank you for the excellent rating. I’m happy to see you had a great experience during your most recent stay. We look forward to seeing you again when your travels bring you back to Dallas Kind Regards,Paul CordovaGeneral ManagerHyatt House Dallas Lincoln Park

10/10 - Xuất sắc

Durelle

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 7 đêm vào Tháng 4, 2024
Paul trả lời vào 07/05/2024
Dear Durelle,Thank you for taking the time to respond to our survey and thank you for the excellent rating. I’m happy to see you had a great experience during your most recent stay. We look forward to seeing you again when your travels bring you back to Dallas Kind Regards,Paul CordovaGeneral ManagerHyatt House Dallas Lincoln Park

10/10 - Xuất sắc

Autumn

Khách đi công tác, Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel was clean and had friendly staff
Lưu trú 1 đêm vào Tháng 4, 2024
Paul trả lời vào 01/05/2024
Dear Autumn,Thank you for taking the time to respond to our survey and for the 5 of 5 rating. I’m happy to hear that your stay was enjoyable and you found your room clean and the staff friendly. We appreciate your business and look forward to having you as our guest again when your travels bring you back to Dallas.Kind Regards,Paul CordovaGeneral ManagerHyatt House Dallas Lincoln Park

8/10 - Tốt

Elizabeth, Sylmar

Đi cùng gia đình
I could hear passing cars at night. Pretty noisy. Rm 213
Lưu trú 4 đêm vào Tháng 4, 2024
Paul trả lời vào 01/05/2024
Dear Elizabeth,Dear Elizabeth,Thank you for taking the time to answer our survey. My sincere apologies for the noise issues you experienced during your most recent stay with us. I hope you see fit to return as our guest so that we can provide you with a superior experience. We appreciate your business and look forward to seeing you again when your travels bring you back to Dallas.Kind Regards,Paull CordovaGeneral ManagerHyatt House Dallas Lincoln Park

6/10 - Được

Susanna Maria

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ
Es war sehr laut. Einreden von draußen. Vom Innenhof. Das Hotel lag auch direkt an der Autobahn. Die Klimaanlage war nicht zu nutzen, da der Motor jedes Zimmer innen war. Bei uns im Schlafzimmer direkt neben dem Bett hinter einer Verkleidung. Hab mich an der Rezeption beschwert. Es kam ein Techniker. Aber es war nicht zu ändern. Haben die Klimaanlage dann nicht benutzt. Der Pool war auch nicht schön. Es lag in einem Innenhof. Und da das Hotel auch direkt an einer Autobahn lag, hörte man ständig den Straßenlärm. Außerdem immer viel Plastikgeschirr beim Frühstück. Ist aber üblich in den USA.
Lưu trú 3 đêm vào Tháng 4, 2024
Paul trả lời vào 01/05/2024
Liebling Susanna Maria, Vielen Dank, dass Sie sich die Zeit genommen haben, auf unsere Umfrage zu antworten. Ich entschuldige mich für die Probleme, die Sie während Ihres letzten Aufenthalts bei uns hatten. Es tut mir leid, dass das Zimmer laut war und dass Ihre Klimaanlage nicht so schnell repariert werden konnte, wie wir es gerne hätten reparieren lassen. Wir hoffen, dass Sie einen Aufenthalt bei uns auch dann in Betracht ziehen, wenn Ihre Reise Sie zurück nach Dallas führt, damit wir Ihnen ein erstklassiges Erlebnis bieten können.Mit freundlichen Grüße,Paul CordovaHauptgeschäftsführerHyatt House Dallas Lincoln Park

10/10 - Xuất sắc

Diana

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
This has large rooms with kitchenettes and a great pool. Also a delicious breakfast with hot food and hard boiled eggs and yogurt and fruit. I would definitely come back.Close to SMU.
Lưu trú 2 đêm vào Tháng 4, 2024
Paul trả lời vào 18/04/2024
Dear Dian,Thank you for taking the time to respond to our survey and for the 5 out of 5 rating. I'm happy to hear that you enjoyed your stay with us and found the rooms spacious and the breakfast delicious. We're very appreciative of your business and loyalty and look forward to seeing you again when your travels bring you back to Dallas.Kind Regards,Paul CordovaGeneral ManagerHyatt House Dallas Lincoln Park

4/10 - Kém

Magerat

Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ
Không thích: Sạch sẽ
Les cafards dans la première chambre et le bruit de la highway dans la 2 eme
Lưu trú 3 đêm vào Tháng 4, 2024
Paul trả lời vào 18/04/2024
Cher Magerat,Merci d'avoir pris le temps de répondre à notre enquête et pour vos précieux commentaires. mes excuses pour les problèmes que vous avez rencontrés lors de votre dernier séjour chez nous. Merci de nous avoir signalé la présence de cafards dans votre chambre. Nous avons contacté notre service antiparasitaire pour traiter la pièce. Je suis également désolé que le bruit de l'autoroute ait été gênant. Nous apprécions votre confiance et espérons que vous envisagerez de séjourner à nouveau chez nous afin que nous puissions vous offrir une expérience supérieure.Cordialment,Paul CordovaGeneral ManagerHyatt House Dallas Lincoln Park

10/10 - Xuất sắc

Sarah A

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were all super friendly and helpful. The room was clean and well kept. The kitchen was great as well as the pool and hot tub. Our family had a great time and will happily stay again in the future!
Lưu trú 2 đêm vào Tháng 4, 2024
Paul trả lời vào 18/04/2024
Dear Sarah,I'm happy to hear that you found the staff friendly and helpful, the room to your liking and the pool as well. I'm glad you and your family had a great experience and we look forward to seeing you again when your travels bring you back to Dallas.Kind Regards,Paul CordovaGeneral ManagerHyatt House Lincoln Park

8/10 - Tốt

Donald, White Lake

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
no local walkable food spots
Lưu trú 3 đêm vào Tháng 4, 2024
Paul trả lời vào 18/04/2024
Dear Donald,Thank you for the 4 or 5 rating and for your feedback regarding the proximity of eating establishments nearby. Our Desk Agents are knowledgeable about restaurants though not walkable are nearby as well as restaurants that deliver. I'm sorry this was an inconvenience for you. We appreciate your business and hope that you will visit us again here at the Hyatt House Dallas Lincoln Park.Kind Regards,Paul CordovaGeneral ManagerHyatt House Dallas Lincoln Park

10/10 - Xuất sắc

Flora

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
the hotel is clean, near shopping mall, and everything convenient.
Lưu trú 1 đêm vào Tháng 4, 2024
Paul trả lời vào 24/04/2024
Dear Flora,Thank you for taking the time to respond to our survey and for your valuable feedback. I’m happy to read that you found the hotel clean, convenient to your shopping needs and had an overall great stay with us.. We appreciate your business and look forward to seeing you again when your travels bring you back to Dallas.Kind Regards,Paull Cordova

6/10 - Được

Jeff

Đi theo nhóm, Đi cùng gia đình
Bat tub/shower control handle doesn't stay in place creating inconsistent temperatures… sometimes scalding hot to cold. Main bed feels as bad as the sofa sleeper bed. Not comfortable atcall
Lưu trú 1 đêm vào Tháng 4, 2024
Paul trả lời vào 24/04/2024
Dear Jeff, Thank you for taking the time to answer our survey. My sincere apologies for the issues you experienced during your most recent stay with us. Thank you for bringing the loose shower handle and the discomfort you experienced while sleeping. I have passed your feedback on to our maintenance department to address.We appreciate your business and look forward to seeing you again when your travels bring you back to Dallas.Kind Regards,Paull CordovaGeneral ManagerHyatt House Dallas Lincoln Park

6/10 - Được

Kearl

Khách đi công tác
Nice place for a quick stay. Clean and convenient
Lưu trú 1 đêm vào Tháng 4, 2024
Paul trả lời vào 24/04/2024
Dear Kearl, Thank you for taking the time to answer our survey. Please feel free to reach out if there is anything we could have done during your stay to make it more enjoyable. We appreciate your business and look forward to seeing you again when your travels bring you back to Dallas.Kind Regards,Paull CordovaGeneral ManagerHyatt House Dallas Lincoln Park

10/10 - Xuất sắc

Laurie

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The night front desk girl was unfriendly. All the other staff was friendly and smiles. The property was a good value, clean and very comfortable.
Lưu trú 2 đêm vào Tháng 4, 2024
Paul trả lời vào 24/04/2024
Dear Laurie,Thank you for taking the time to respond to our survey and for your valuable feedback. I’m happy to read that you found your room clean and comfortable. My apologies for unfriendly service you experienced during your stay. Thank you for bringing this to my attention so we can address this. We hope you will consider staying with us again so that we may provide you with superior experience. Kind Regards,Paul CordovaGeneral ManagerHyatt House Dallas Lincoln Park

8/10 - Tốt

Karen

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Very loud. Recovering from surgery and the room above me sounded like someone was running back and forth for five nights. Then clanging around the next two. I stayed total of 7 nights. Cutting trees and leaf blowers daily. Definitely not a place for rest.
Lưu trú 3 đêm vào Tháng 4, 2024
Paul trả lời vào 24/04/2024
Dear Karen,Thank you for taking the time to answer our survey. My sincere apologies for the issues you experienced during your most recent stay with us. Thank you for bringing these to our attention so we can look into how to reduce the impact of noise during our guests' stays. We hope you will consider staying with us again so we can provide you with a superior experience.Kind Regards,Paull CordovaGeneral ManagerHyatt House Dallas Lincoln Park

10/10 - Xuất sắc

Kate

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We stayed at this property for 2 days. The well stocked kitchen and large refrigerator were so nice to have. Also the multi level secured access parking garage were great. We could park on the 2nd level and walk straight to our 2nd story suite.
Lưu trú 2 đêm vào Tháng 3, 2024
Paul trả lời vào 23/04/2024
Dear Kate,Thank you for taking the time to answer our survey and for the 10 of 10 rating. I'm happy to see that your stay was enjoyable and you enjoyed the amenities of the hotels we look forward to seeing you again when your travels bring you back to Dallas.Kind Regards, Paul CordovaGeneral managerHyatt House Dallas Lincoln Park

6/10 - Được

Kristin

Lưu trú 3 đêm vào Tháng 3, 2024
Paul trả lời vào 24/04/2024
Dear Kristin, Thank you for taking the time to answer our survey. Please reach out and let me know if there was anything further we could have done to make your stay more enjoyable. We appreciate your business and look forward to seeing you again when your travels bring you back to Dallas.Kind Regards,Paull CordovaGeneral ManagerHyatt House Dallas Lincoln Park

10/10 - Xuất sắc

Melanie

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ
This was the perfect place for my quick trip to Dallas. I will be staying there again.
Lưu trú 1 đêm vào Tháng 3, 2024
Paul trả lời vào 23/04/2024
Dear Melanie,Thank you for taking the time to answer our survey and for the 10 of 10 rating. I'm happy to see that your stay was enjoyable and we look forward to seeing you again when your travels bring you back to Dallas.Kind Regards, Paul CordovaGeneral managerHyatt House Dallas Lincoln Park

8/10 - Tốt

Brian

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
The room smelled like dog, but overall it was a nice place to stay.
Lưu trú 5 đêm vào Tháng 3, 2024
Paul trả lời vào 25/04/2024
Dear Brian, Thank you for taking the time to respond to our survey and for your valuable feedback. I’m happy to read that you found the hotel a nice place to stay. My apologies for the odor issues you experienced during your stay. Thank you for bringing this to my attention so we can address this. We hope you will consider staying with us again so that we may provide you with superior experience. Kind Regards,Paul CordovaGeneral ManagerHyatt House Dallas Lincoln Park

10/10 - Xuất sắc

Heather

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The pool area was covered in leaves inside and out. Besides that everything was clean, good, and spacious. Breakfast was great too.
Lưu trú 2 đêm vào Tháng 3, 2024
Paul trả lời vào 23/04/2024
Dear Jorge,Thank you for taking the time to answer our survey and for the 5 of 5rating. I'm happy to see that your stay was enjoyable and as was the breakfast. Apologies for the pool not being cleaned. I have spoke to our maintenance staff to ensure we are getting to this earlier. Thank you for bringing this to our attention. We look forward to seeing you again when your travels bring you back to Dallas.Kind Regards, Paul CordovaGeneral managerHyatt House Dallas Lincoln Park

10/10 - Xuất sắc

Rick

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 3, 2024
Paul trả lời vào 23/04/2024
Dear Rick,Thank you for taking the time to answer our survey and for the 5 of 5 rating. I'm happy to see that your stay was enjoyable and we look forward to seeing you again when your travels bring you back to Dallas.Kind Regards, Paul CordovaGeneral managerHyatt House Dallas Lincoln Park

8/10 - Tốt

Sarah

Lưu trú 5 đêm vào Tháng 3, 2024
Paul trả lời vào 24/04/2024
Dear Sarah,Thank you for taking the time to answer our survey. Please feel free to reach out if there is anything we could have done during your stay to make it more enjoyable. We appreciate your business and look forward to seeing you again when your travels bring you back to Dallas.Kind Regards,Paull CordovaGeneral ManagerHyatt House Dallas Lincoln Park

6/10 - Được

Debbie

Khách đi công tác
I booked for the location
Lưu trú 2 đêm vào Tháng 3, 2024
Paul trả lời vào 25/04/2024
Dear Debbie,Thank you for taking the time to answer our survey. Please feel free to reach out if there is anything we could have done during your stay to make it more enjoyable. We appreciate your business and look forward to seeing you again when your travels bring you back to Dallas. We hope you will consider staying with us again so we can provide you with a superior experience.Kind Regards,Paull CordovaGeneral ManagerHyatt House Dallas Lincoln Park

8/10 - Tốt

Lori

Lưu trú 3 đêm vào Tháng 3, 2024
Paul trả lời vào 24/04/2024
Dear Lori,Thank you for taking the time to answer our survey. Please feel free to reach out if there is anything we could have done during your stay to make it more enjoyable. We appreciate your business and look forward to seeing you again when your travels bring you back to Dallas.Kind Regards,Paull CordovaGeneral ManagerHyatt House Dallas Lincoln Park

10/10 - Xuất sắc

Daniel Robert

Lưu trú 3 đêm vào Tháng 3, 2024
Paul trả lời vào 23/04/2024
Dear Daniel,Thank you for taking the time to answer our survey and for the 10 of 10 rating. I'm happy to see that your stay was enjoyable and we look forward to seeing you again when your travels bring you back to Dallas.Kind Regards, Paul CordovaGeneral managerHyatt House Dallas Lincoln Park

6/10 - Được

Carol

Đi cùng gia đình
Không thích: Sạch sẽ
Condition of our room and the common areas of the hotel was dirty/ worn/ broken. Surprised this was Hyatt.
Lưu trú 3 đêm vào Tháng 3, 2024
Paul trả lời vào 25/04/2024
Dear Carol,Thank you for taking the time to respond to our survey and for your valuable feedback. My apologies for the cleanliness issues you experienced during your stay. Thank you for bringing this to my attention so we can address this. We hope you will consider staying with us again so that we may provide you with superior experience. Kind Regards,Paul CordovaGeneral ManagerHyatt House Dallas Lincoln Park

10/10 - Xuất sắc

durelle

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 7 đêm vào Tháng 3, 2024
Paul trả lời vào 23/04/2024
Dear Durelle,Thank you for taking the time to answer our survey and for the 10 of 10 rating. I'm happy to see that your stay was enjoyable and we look forward to seeing you again when your travels bring you back to Dallas.Kind Regards, Paul CordovaGeneral managerHyatt House Dallas Lincoln Park

8/10 - Tốt

Luis

Lưu trú 6 đêm vào Tháng 12, 2023
Paul trả lời vào 25/04/2024
Dear Luis,Thank you for taking the time to answer our survey. Please feel free to reach out if there is anything we could have done during your stay to make it more enjoyable. We appreciate your business and look forward to seeing you again when your travels bring you back to Dallas.We hope you will consider staying with us again so we can provide you with a superior experience.Kind Regards,Paull CordovaGeneral ManagerHyatt House Dallas Lincoln Park

8/10 - Tốt

Dimas

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location and close enough to most restaurants and shops. Just a couple of issues. The pillows were kinda crappy. And the paint on the shower floor was peeling? Weird but it's true. Other than that everything else was great.
Lưu trú 2 đêm vào Tháng 3, 2024
Paul trả lời vào 25/04/2024
Dear Dimas,Thank you for taking the time to respond to our survey and for the 4 of 5 rating. I’m happy to hear that hotel as conveniently located and besides the uncomfortable pillows and the condition of the shower, your stay was great. We appreciate your business and look forward to having you as our guest again when your travels bring you back to Dallas.Kind Regards,Paul CordovaGeneral ManagerHyatt House Dallas Lincoln Park

10/10 - Xuất sắc

Megan

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean and feels like home!
Lưu trú 3 đêm vào Tháng 3, 2024
Paul trả lời vào 07/05/2024
Dear Megan,Thank you for taking the time to respond to our survey and thank you for the excellent rating. I’m happy to see you had a great experience during your most recent stay. We look forward to seeing you again when your travels bring you back to Dallas Kind Regards,Paul CordovaGeneral ManagerHyatt House Dallas Lincoln Park

10/10 - Xuất sắc

Susan

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Our only complaint would be there was no hot water in the morning when we wanted showers. They said they were trading out the water heater.
Lưu trú 1 đêm vào Tháng 2, 2024
Paul trả lời vào 23/04/2024
Dear Susan,Thank you for taking the time to answer our survey and for the 5 of 5 rating. I'm sorry about the hot water issue you experienced during your most recent stay. I'm sorry for the inconvenience. We hope to see you again when your travels bring you back to Dallas and we can deliver a superior experience.Kind Regards, Paul CordovaGeneral managerHyatt House Dallas Lincoln Park

10/10 - Xuất sắc

Sasan

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Clean
Lưu trú 1 đêm vào Tháng 3, 2024
Paul trả lời vào 23/04/2024
Dear Sasan,Thank you for taking the time to answer our survey and for the 5 of 5 rating. I'm happy to see that your stay was enjoyable and we look forward to seeing you again when your travels bring you back to Dallas.Kind Regards, Paul CordovaGeneral managerHyatt House Dallas Lincoln Park

8/10 - Tốt

Jessica

Lưu trú 1 đêm vào Tháng 3, 2024
Paul trả lời vào 25/04/2024
Dear Jessica,Thank you for taking the time to respond to our survey and for the 4 of 5 rating. I’m happy to hear that your stay was enjoyable. Please let us know if there was anything we could have done to make your stay more enjoyable. We appreciate your business and look forward to having you as our guest again when your travels bring you back to Dallas.Kind Regards,Paul CordovaGeneral ManagerHyatt House Dallas Lincoln Park We appreciate your business and look forward to having you as our guest again when your travels bring you back to Dallas.Kind Regards,Paul CordovaGeneral ManagerHyatt House Dallas Lincoln Park

8/10 - Tốt

Joan

Đi theo nhóm, Khách đi công tác
Thích: Sạch sẽ
I appreciate the full breakfast that is included.
Lưu trú 1 đêm vào Tháng 2, 2024
Paul trả lời vào 25/04/2024
Dear Joan,Thank you for taking the time to respond to our survey and for the 4 of 5 rating. I’m happy to hear that your stay was enjoyable and you were able to enjoy our complimentary breakfast. We appreciate your business and look forward to having you as our guest again when your travels bring you back to Dallas.Kind Regards,Paul CordovaGeneral Manager

8/10 - Tốt

Nicholas

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Paul trả lời vào 25/04/2024
Dear Nicholas,Thank you for taking the time to answer our survey. Please feel free to reach out if there is anything we could have done during your stay to make it more enjoyable. We appreciate your business and look forward to seeing you again when your travels bring you back to Dallas. We hope you will consider staying with us again so we can provide you with a superior experience.Kind Regards,Paul CordovaGeneral ManagerHyatt House Dallas Lincoln Park

10/10 - Xuất sắc

Jimmy, Sun City

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
nice area n quite rooms
Lưu trú 1 đêm vào Tháng 2, 2024
Paul trả lời vào 25/04/2024
Dear Jimmy,Thank you for taking the time to respond to our survey and for the 5 of 5 rating. I’m happy to hear that your stay was enjoyable and you found the hotel comfortable and the rooms quiet. We appreciate your business and look forward to having you as our guest again when your travels bring you back to Dallas.Kind Regards,Paul CordovaGeneral Manager

8/10 - Tốt

Jacob

Khách đi công tác
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location and the hotel was clean and updated. My only issue was sleeping on the side facing the freeway. This made it difficult to sleep.
Lưu trú 1 đêm vào Tháng 2, 2024
Paul trả lời vào 25/04/2024
Thank you for taking the time to respond to our survey and for the of rating. I’m happy to hear that your stay was enjoyable and you found the hotel clean and updated. I apologize for the noise issues you experienced during your stay with us. We will use your feedback to work on ways to lessen the impact of the highway noise. We appreciate your business and look forward to having you as our guest again when your travels bring you back to Dallas.Kind Regards,Paul CordovaGeneral Manager

10/10 - Xuất sắc

Suzanne

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Spacious room, good location.
Lưu trú 1 đêm vào Tháng 2, 2024

2/10 - Tồi

martha

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
When we entered our room the toilet was plugged up. We went to the desk to report it. She said she would have to find US a plunger because she had no maintenance man. Finally after the bathroom floor was flooded with human waste there was a knock at the door and a plunger just left in the hall. WE DID NOT USE the TOILET. This was not our human waste. My husband did unplug it with the plunger and we simply allowed the water from the bathroom to soak into the carpet. We had no mop. I was NOT going in the bathroom with that type of germs in the floor and carpet. BAD NEWS FOLKS. Such poor customer service I could not believe it.
Lưu trú 1 đêm vào Tháng 2, 2024

10/10 - Xuất sắc

john

Khách đi công tác
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Convienience
Lưu trú 3 đêm vào Tháng 2, 2024

10/10 - Xuất sắc

Eliazer

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024

10/10 - Xuất sắc

Steve

Khách đi công tác
Thích: Sạch sẽ, tiện nghi phòng
Clean
Clean rooms most likely because they clean the room daily.
Lưu trú 2 đêm vào Tháng 2, 2024

10/10 - Xuất sắc

Luis

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excelente
Lưu trú 1 đêm vào Tháng 2, 2024

10/10 - Xuất sắc

Laderrell

Thích: Sạch sẽ, tiện nghi phòng
Everything was good just need more free parking other than that had a great stay
Lưu trú 2 đêm vào Tháng 2, 2024

4/10 - Kém

Michael Todd

Đi theo nhóm
Không thích: Sạch sẽ
Do not stay here!
The ratings for this hotel are not at all in line with our stay. The room had ants ... several kinds. All over the kitchen, bathroom and windows. I killed over twenty. I showed the maintenance man. They couldn't spray for liability reasons. The bathtub and shower surround were rusty. The drawers on the nightstand didn't stay closed. Putting in a rainforest shower head and not re-doing the entire shower is a cheap fake. They tell you that your wi-fi signal might not work. Mine didn't. They then gave me the number of a Hyatt tech office to call and and provide my ip address just to get some internet access. Doesn't happen at any other hotel. Infuriating. Maybe other rooms didn't have the problems mine did, but my rating would be low.
Lưu trú 2 đêm vào Tháng 2, 2024

6/10 - Được

Stacy

Đi cùng gia đình
Thích: Sạch sẽ
Parking is an additional $25 which we were unaware of. Pretty steep for already a patron of the hotel
Lưu trú 1 đêm vào Tháng 2, 2024

10/10 - Xuất sắc

CARLOS

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
overall, very happy, very affordable
Lưu trú 1 đêm vào Tháng 1, 2024

10/10 - Xuất sắc

Monica, Austin

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was a pleasant stay, will definitely stay again.
Lưu trú 1 đêm vào Tháng 1, 2024