Khách sạn De Berry

"Early breakfast and quiet"

"Nothing my desk chair was covered on feces"

"Ice machines on two floors were out of service. Also A/C leaked and there was a large wet spot on the floor the morning I checked out."

"The rooms are beautiful and well maintained by the housekeeping staff on a daily basis. The pool water was clear and somewhat too warm in temperature... Would've liked to see some potted plants &/or palms on the pool deck... (We noticed several instances where pool tiles had popped off. Sad to see that!) Perhaps some fake plants in pots or planters on the pool deck that require zero water or maintenance are acceptable... Anything to break up the stark plain deck surface. Also loved the gazebo......

"Ok for one night, our room was not clean"

"Nothing clean ghetto, odor"

"Zero Stars!!! Avoid this hotel at all costs. After a 9-hour drive from Florida, we arrived at Homewood Suites Shreveport at 1:00 a.m. for our confirmed reservation, only to be told, “we messed up and we don’t have a room for you. I guess I should have called you.” They sent us to the Hilton Garden Inn. We specifically booked a room that was advertised to sleep six (2-queen suite with a pullout sofa). The replacement room had only 2 queen beds, no sofa - sleeping 4. When I pointed this out,...

"The gentleman who checked us in was very helpful. However, when we asked a woman working the desk for towels for the second day, she said OK. Hours later, we went back to the front desk and repeated our request to the gentleman and got the towels. We didn’t know you have to ask for coffee packets for the room coffee maker if you want coffee for a second day. The faucet leaked down the back sides. The diverter in the tub shot water straight ahead. The refrigerator did not have a freezer section....

"."