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"I wouldn’t recommend this hotel based on how they handled a very serious situation with my senior mother. She had an extremely difficult and stressful journey due to unexpected circumstances while traveling, which caused her to miss part of her stay. Despite this being clearly explained, the hotel showed no understanding or flexibility. What was most disappointing is that she is elderly and was traveling alone, yet there was no effort to accommodate her needs or offer even a small gesture of support. We had already paid for the stay, and given the situation, a bit of compassion or a late checkout would have gone a long way. Hospitality should include empathy, especially in urgent situations involving vulnerable guests. Unfortunately, that was completely lacking here"

"The room was very clean. The staff were friendly, and the breakfast was really good and varied."

"Wonderful "

"Place is old and walls are kind of thin so expect to hear your next door neighbor. Breakfast is good. Clean but old. Amazing staff. ( they made me a sandwich to take because my flight was early morning and I could not get breakfast! "

"They dont speak english mostly in breakfast "

"Staff could not speack english and my asked for gluteen free meal which they did not usderstand at all"

"The very best location in Yerevan. Amazing staff and great amenities. I very much enjoyed my stay at the beautiful Grand Hotel Yerevan. Thank you to the staff, who were professional to my associates and I. Will be staying there again this summer. Thank you - Sebastian A "

"Location is good, everything was good and because April is still winter for them there is no AC, room is so hot, I almost got a nose bleed because of the huminidty inside the room. You can only open the window 2 inch, there is almost no air going in, and it is so noisy outside. I won’t recommend this hotel if you want to rest during March and April its too hot! but the location is good."