"The family that runs this property is genuinely amazing—warm, attentive, and accommodating to every request, even though we honestly had everything we needed. We’ve stayed here before and it was already a solid property; however, I may not remember every detail from that visit, as it was the night of the March 2020 tornado that went through Nashville. Needless to say, there wasn’t much sleep, and much of the night was spent in the lobby.
That said, the rooms now appear to have been renovated since that stay and are really nice and comfortable. Everything was very clean, and both the lobby and the grounds were clearly well maintained. While some other guests unfortunately left messes in the parking lot, that’s no reflection on the staff or management. Not everyone is respectful—that’s simply the nature of the business. The property itself is well cared for, and the people running it truly go above and beyond."